A directory of resources inthe field of technical communication.

Design>Information Design

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151.
#33798

Character Matters

Documents are made of characters, XML documents are made of Unicode characters. Comparing with SGML, we now have potentially one million characters while SGML only provides a hundred, but on the other hand, we lost the option of defining our own SDATA entities. This puts us to two challenges. The first is, how can we validate that a document, an element, an attribute only contains those characters that we know how to process, how to render, sort, seek, hyphenate, capitalise, pronounce... How can we tell a type setter for which character set he has to find a font? XML Schema provides a simple way of restricting the set of valid characters in an attribute or a simple elememt to a regular expression, that can use some of the Unicode character properties, like the block it is defined in (like Basic Latin or Latin Extended-B) or the General Category (like Uppercase Letter or Math Symbol), but you can't use that in mixed content, like is typical in text markup.

van Wijk, Diederik Gerth. IDEAlliance (2004). Articles>Information Design>XML>Unicode

152.
#32447

Choosing a JavaScript Framework

once you’ve decided that using a JavaScript framework is appropriate for the task you’re faced with, it can be hard to choose the one that is right for you. And to make things worse, what is right for you may not be right for your co-workers.

Johansson, Roger. 456 Berea Street (2007). Articles>Web Design>Information Design>JavaScript

153.
#28006

Choosing an XML Editor  (link broken)

More and more people are working with texts and documents in XML format. With the increasing popularity of XML, the number of XML editors is also increasing and it can be difficult to choose the editor that best suits a particular user or task. The aim of this Information Paper is to provide an introduction to different features XML editors can have and the extent to which these features are implemented in various editors. It also presents the result of an evaluation exercise where different user groups tried a number of the editors.

van den Broek, Thijs. AHDS (2004). Articles>Information Design>Software>XML

154.
#31156

Choosing an XML Schema

DocBook and DITA both have their places. They're both excellent for single sourcing. DocBook is better for what I call monolithic single sourcing, while DITA is better suited for discrete single sourcing.

Nesbitt, Scott. DMN Communications (2008). Articles>Information Design>DocBook>DITA

155.
#31157

Choosing an XML Schema: DocBook or DITA?

If you follow the latest trends or have been to a conference recently, you may find the idea of choosing an XML schema puzzling. Isn't the question really, 'How should I customize DITA to do what I want'? While there are many good reasons to choose DITA, it's not the only schema in town.

Hamilton, Richard. Content Wrangler, The (2008). Articles>Information Design>DocBook>DITA

156.
#23626

Chunking Content: Toward a Rhetoric of Objects   (PDF)

We need to develop a rhetoric of objects to understand the new way in which we must create and deliver content over the Web. We are facing a new multiplicity of audiences—niche groups, and even individuals, to whom we offer customization and personalization. With our new tools and new ways of thinking about what we create, we are inventing informative objects that address the needs of our audiences, letting go of the concept of a document, as we plunge into a world of small chunks of content. In this presentation, I consider how this new approach to technical communication affects our ideas of audience, invention, arrangement, style, delivery, memory, and character—the canons of traditional rhetoric.

Price, Jonathan R. STC Proceedings (2003). Articles>Information Design>Web Design>Rhetoric

157.
#20609

"Chunking" Information

Most information on the World Wide Web is gathered in short reference documents that are intended to be read nonsequentially. This is particularly true of sites whose contents are mostly technical or administrative documents. Long before the Web was invented, technical writers discovered that readers appreciate short 'chunks' of information that can be located and scanned quickly.

Lynch, Patrick J. and Sarah Horton. Yale University (1999). Design>Web Design>Information Design>Writing

158.
#23074

Clarifying Search: A User-Interface Framework for Text Searches

Current user interfaces for textual database searching leave much to be desired: individually, they are often confusing, and as a group, they are seriously inconsistent. We propose a four- phase framework for user-interface design: the framework provides common structure and terminology for searching while preserving the distinct features of individual collections and search mechanisms. Users will benefit from faster learning, increased comprehension, and better control, leading to more effective searches and higher satisfaction.

Byrd, Don, W. Bruce Croft and Ben Schneiderman. D-Lib Magazine (1997). Design>Information Design>User Interface>Search

159.
#23266

Clarifying the Real Goals of Hypertext

Hypertext should be seen as augmenting the existing techniques of structure and navigation, not as superceding and replacing them.

Hoffman, Michael. Hypertext Navigation. Articles>Information Design>Hypertext

160.
#18734

Clasificaciones Facetadas y Metadatos (I): Conceptos Básicos

Los metadatos son información relativa a otra información. Al definir un grupo de metadatos para un objeto dado, estamos describiendo el objeto en cuestión, lo estamos caracterizando. Por ejemplo, HTML permite definir metadatos para una página web a través de su etiqueta . Esos metadatos (author, keywords...) caracterizan la página, describen su contenido. Los metadatos, utilizados tradicionalmente en el entorno bibliotecario, están resultando de gran utilidad en la Web, tanto en Sistemas de Recuperación de Información (back-end) como en Sistemas de Navegación (front-end).

Hassan Montero, Yusef and Francisco Jesus Martin Fernandez. Nosolousabilidad.com (2002). (Spanish) Articles>Information Design>Metadata

161.
#18718

Clasificaciones Facetadas y Metadatos (y II): XFML

XFML (eXchangeable Faceted Metadata Language), creado por Peter Van Dijck, es un lenguaje o vocabulario con sintaxis XML para definir, distribuir e intercambiar metadatos en forma de taxonomías o clasificaciones facetadas.

Hassan Montero, Yusef and Francisco Jesus Martin Fernandez. Nosolousabilidad.com. (Spanish) Design>Information Design>Metadata>XFML

162.
#23200

La Classificazione Come Investimento Nella Qualità dell'Informazione

La classificazione rappresenta un investimento che comporta dei costi nel breve termine, ma che dà anche notevoli frutti nel lungo termine (se impostata correttamente). Fra i sistemi di classificazione, quello a faccette (o multidimensionale) è sicuramente il più potente e versatile (nonostante gli schemi affermatisi come standard nella maggioranza delle biblioteche sono assai distanti da quello a faccette).

Gnoli, Claudio. AIB (2003). (Italian) Articles>Information Design>Metadata

163.
#23890

Classificazioni per il Web

Dopo aver esplorato i principali modelli di classificazione elaborati dalla biblioteconomia, l'articolo si sofferma sulla classificazione a faccette (Faceted Classification), illustrandone le possibili applicazioni al web e i gli indubbi vantaggi che ne derivano.

Marino, Vittorio. AIB (2004). (Italian) Design>Web Design>Information Design

164.
#34183

Classifying Web Sites   (PDF)

In this paper, we present a novel method for the classification of Web sites. This method exploits both structure and content of Web sites in order to discern their functionality. It allows for distinguishing between eight of the most relevant functional classes of Web sites. We show that a pre-classification of Web sites utilizing structural properties considerably improves a subsequent textual classification with standard techniques. We evaluate this approach on a dataset comprising more than 16,000 Web sites with about 20 million crawled and 100 million known Web pages. Our approach achieves an accuracy of 92% for the coarse-grained classification of these Web sites.

Lindemann, Christoph and Lars Littig. WWW 2007 (2007). Articles>Web Design>Information Design>Metadata

165.
#33199

'Click Here': Needless Words

The words 'click here for...' and 'click here to...' serve no purpose within links. Unfortunately, many news sites still use them. According to Google, 'click here' is on about 8,970 pages at sptimes.com alone.

Ashby-Kuhlman, Nathan. ashbykuhlman.net (2002). Articles>Web Design>Information Design>Usability

166.
#33896

A Close Look at the Compact XML Schema-Aware XML Processing Framework

Wide deployment of XML technology in enterprise applications demands high performance XML processing framework. This results in extensive investigation on building an XML processing infrastructure leveraging a compact, pre-parsed XML format, which could save in the memory and CPU consumption as well as the network bandwidth. In this paper, we will discuss the project building a compact schema-aware binary XML processing framework and compare it with the existing binary XML technologies. The discussion will cover the design of the compact binary XML format, the implementation for the compact binary XML processors, which encode and decode the XML documents, and how the compact binary XML support is integrated with the existing XML processing stack. At the end, we will provide the result testing applications leveraging the compact binary XML processing framework.

Wang, Jinyu. IDEAlliance (2005). Articles>Information Design>XML

167.
#22443

CMS Wiki

CMS Wiki is a knowledge base for Content Management.

CMS Wiki. Resources>Content Management>Information Design>Content Strategy

168.
#21398

Cognitive Psychology and Information Architecture: From Theory to Practice

What do cognitive psychology and information architecture have in common? Actually there is a good deal of common ground between the two disciplines. Certainly, having a background in cognitive psychology supports the practice of information architecture, and it is precisely those interconnections and support that will be explored.

Withrow, Jason and Mark Geljon. Boxes and Arrows (2003). Articles>Information Design>User Centered Design>Cognitive Psychology

169.
#25244

The Cognitive Style of PowerPoint: Slides Are Not All Evil  (link broken)   (members only)

This article first reviews three shortcomings in Tufte’s argument, then summarizes the booklet’s well-taken points, before offering guidelines for effective slides, no matter the tool. These guidelines and some of the analysis are based on more than 150 in-depth discussions of slides I have conducted with engineers, scientists, executives, and other professionals at workshops.

Doumont, Jean-luc. Technical Communication Online (2005). Design>Information Design>Presentations

170.
#21344

Coherence, Context, Relevance: Special Deliverable

There are a lot of things that make deliverables good: coherence, context and relevance hardly constitute a comprehensive list. But by focusing on techniques that achieve coherence, context and relevance, information architects can address the challenges of starting a document, focusing the document and explaining its value.

Brown, Dan. Boxes and Arrows (2002). Articles>Information Design>Rhetoric

171.
#36308

Collaborative Information Seeking in Intercultural Computer-Mediated Communication Groups: Testing the Influence of Social Context Using Social Network Analysis   (peer-reviewed)   (members only)

This article examines the process of collaborative information seeking in intercultural computer-mediated communication (CMC) groups. The authors conducted a field experiment in which 86 students from three distant universities (one in the United States, two in Singapore) participated. The students participated in a collaborative learning practice in which they socially recommended information using a CMC system. The results demonstrate that the social context—that is, preexisting social networks, groups, and intergroup boundaries—significantly constrained the flow of information across intercultural CMC groups. The authors also found that the influence of the social context on CMC collaboration could be moderated by other contingent factors such as national culture and individuals' outcome expectancies of Internet use. The authors present the results from testing their hypotheses using multivariate p* and Quadratic Assignment Procedure network regression analyses and conclude with a discussion of the findings and implications for future research.

Cho, Hichang and Jae-Shin Lee. Communication Research (2008). Articles>Information Design>Online>Collaboration

172.
#37228

Collection: Search Patterns

A sandbox for collecting search examples, patterns, and anti-patterns.

Morville, Peter. Flickr (2010). Resources>Information Design>Search>Patterns

173.
#29440

Combining the Print and Online Media Offers Synergies

Companies had decades of experience in using printed materials to persuade readers to contact them, whether by phone, mail, or in person. This model of interaction with customers had worked so well and so predictably that we simply moved it online, largely unmodified. That was by no means wrong, but as Web technology and our comprehension of that technology both evolved, the approach proved limiting.

Hart, Geoffrey J.S. Geoff-Hart.com (2001). Articles>Document Design>Information Design

174.
#21330

Coming of Age

It seems like a lifetime ago when I asked my boss if I could adopt the title 'Information Architect.' After all, according to Richard Saul Wurman's definition, that is what I was. He laughed at me and said Information Architect isn’t a title, or a role. It’s not a job. That conversation took place only four years ago.

Malone, Erin. Boxes and Arrows (2002). Careers>Information Design

175.
#22747

Commercializing the Semantic Web

The Semantic Web really is an attempt to reconceptualize and reengineer AI for the Web. Discusses the path forward for successfully selling and developing Semantic Web technology into industry.

Clark, Kendall Grant. XML.com (2003). Design>Information Design>Metadata>XML

 
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