#19901
Achieving Success with Intranet-Based Online Documentation 
To key to achieving a successful online documentation implementation on the intranet is to understand that the resulting system is indeed a 'system.' The need for well-written, formatted and structured documents is necessary but the interactive framework in which those documents exist is equally important. It is crucial to understand the role of each individual involved in the system from Reader to Author and I.T. provider.
Frost, Edward D.J. STC Proceedings (2001). Design>Documentation>Intranets>Web Design
#28734
Documenting networks is playing less with words, and more with diagrams. It also requires an engineering mind, an ability to think out-of-box, and creative mind. Technical writers can rise to a new scale and expand their skill sets if they are able to document networks.
EDITsphere (2007). Articles>Documentation>Intranets>Graphic Design
