#19506
Example Elaboration as a Neglected Instructional Strategy 
Summarizes psychological research on why some people learn better from examples than others do, and applies the results to improve software documentation and literacy outreach projects.
Girill, T.R. STC East Bay (2001). Articles>Documentation>Design
#29236
Explicit Structure in Print and On-Screen Documents 
The structure of print and on-screen documents is made explicit through headings and links. Three important concepts for understanding explicit structure are (1) the display-unit properties of each document medium, (2) the flexible relationship between explicit and implicit structure, and (3) the distinction between populated and unpopulated locations in a hierarchy. These concepts help us better understand standard print documents, structured writing, websites, help systems, and PowerPoint, as well as the potential effects of content management systems on how documents are created.
Farkas, David K. Technical Communication Quarterly (2005). Articles>Document Design>Information Design>Typography
#29375
Exploring Information Design and Development
Known to write a script or two to automate repetitive tasks like help builds, she also likes to write posts about XML-based information models like Darwin Information Typing Architecture (DITA). She often experiments with online help technology, enjoys writing blog entries, and wants to find new ways to use communication to help people understand technical solutions to complex problems.
Gentle, Anne. BMC Software (2007). Resources>Information Design>Documentation>Blogs
#23135
How to extract content from a portion of a PDF document.
Baker, Donna L. PlanetPDF (2004). Articles>Content Management>Document Design>Adobe Acrobat
#26228
Facts and Opinions About PDF Accessibility
PDF accessibility is not as straightforward as HTML accessibility. But it can be done, if you put the same care into marking up your PDFs that you put into marking up websites. Joe Clark tells all.
Clark, Joe. List Apart, A (2005). Design>Document Design>Accessibility>Adobe Acrobat
#22390
Fehlende WingDings-Zeichen in PDF-Dateien
Gewisse WingDings Zeichen fehlen, wenn ein PDF File erstellt wird. Dies ist unabhängig davon, ob Winword (Office 97) oder eine andere Applikation benutzt wird. Ausserdem spielt es keine Rolle ob das PDF mit dem Word Makro erstellt wurde oder nicht.
Transcom (2000). (German) Design>Typography>Document Design>Adobe Acrobat
#21864
There are plenty of things in life worth fearing, but frame-based layout isn't one of them. If you've been using PageMaker 6.5 but haven't explored frames yet, here's your chance to find out just how much fun you've been missing.
Kvern, Olav Martin. Adobe Magazine (1998). Design>Document Design>Software>Adobe PageMaker
#24422
Figuring Out What Your Customers Really Need 
Effective technical manuals and training meet the needs of the customer. No one will argue with that statement. But the trick is to identify the needs of the customer. This paper describes one method to focus product information development on the customer: the needs analysis survey. This methodology that is common in course development and training identifies the tasks customers perform. It also allows course developers and technical communicators to collaborate on an area that they both understand.
Brockett, Susan H. and Susan Katz. STC Proceedings (1996). Articles>Documentation>User Centered Design
#20328
First Contact: Talking to Your Documentation Users
You've never met them before. To you, they may represent the unknown and the strange. They view things differently, and their ways may seem almost alien. Yet you are supposed to serve their needs. They are your customers. Isn't it time you made first contact? In this paper, we share lessons learned and invite you to being your own voyage of discovery.
Macdonald, Kyla and Judith Rachel. STC Proceedings (1998). Articles>Documentation>User Centered Design
#24085
This paper presents some of the fundamental elements of good page layout and design.
Wadia, Mickey. STC Atlanta (2002). Design>Document Design
#25894
The Form and Function of Folds
Folds are as important to your brochure design as illustrations, typefaces, and color. A smart layout heightens the drama with which your message is revealed to the reader.
Chuck Green. Ideabook.com (2003). Design>Document Design>Prepress
#21835
In Part I, you got PDF forms to run and talk. Now you get to make them really smart.
Guthrie, Malcolm. Adobe Magazine (2000). Design>Document Design>Software>Adobe Acrobat
#20482
Format text once and apply the same style repeatedly and with ease. Style sheets in Adobe® InDesign® CS are a shortcut to formatting text.
#28594
The Fourteen Biggest E-Book Design Mistakes
Roger C. Parker returns with this tutorial to help make your electronic publications attention-getting, attractive, and easy to read... all part of his recent book Design to Sell.
Parker, Roger C. Design, Typography and Graphics (2006). Design>Document Design>eBooks>Usability
#20410
Can you find the fractions on your keyboard? If not, you’re not alone. Believe it or not, there are no designated keystrokes for fractions on a Mac. PCs offer a few (1/4, 1/2, 3/4), but they’re so well-hidden most users can’t find them anyway. Yet fractions appear fairly often in copy, so what’s a person to do? It’s too frustrating by half!
Strizver, Ilene. Upper and lowercase Magazine (2003). Design>Typography>Document Design
#12978
Anstelle einer interaktiven Site-Übersicht finden Sie hier das Inhaltsverzeichnis mit Kurzbeschreibungen zu den jeweiligen Rubriken. Das ist für mich einfach besser und schneller zu pflegen und ist deshalb immer aktuell. Für Unterstützung in der Navigation, der Bedienung und der Suche können Sie eine kleine Hilfe aufrufen.
#14927
FrameMaker Batch Processing and Automation Using MIF 
Have you ever wanted to check a large set of FrameMaker files to make sure all the borders, text- symbols, and rulers are turned off? What about hyperlinks? Wouldn't it be nice to be able to automatically validate all the hypertext links within a large set of FrameMaker files? Did you ever wish there was a way to automatically convert a set of data into FrameMaker tables? You can do all these things, and more, using the Maker Interchange Format (MIF). This article presents some of the main features of MIF and gives an overview of some of the ways you can make use of MIF. Additional articles will delve deeper into using Perl to process MIF, providing details on specific applications.
Larsen, Seraphim. Silicon Valley Connection (2002). Articles>Document Design>Software>Adobe FrameMaker
#18764
FrameMaker Document Management
Managing FrameMaker documents requires a unique and sophisticated document management solution. FrameMaker documents are inherently complex and often compound in nature; this reality must be recognized in order to effectively manage FrameMaker documents, so that their contents can be fully leveraged.
Lloyd, Harold. STC Proceedings (1999). Design>Document Design>Software>Adobe FrameMaker
#18823
Much can be learned about Frame document structure and the objects within by examining documents saved in MIF format.
Wideman, Graham. WidemanOne (2001). Design>Document Design>Software>Adobe FrameMaker
#28737
FrameMaker seems to be Adobe's best-kept secret. A tremendously powerful desktop-publishing program, FrameMaker has been ritually ignored by reviewers who instead concentrate on the big three DTP apps: QuarkXPress, InDesign, and PageMaker. Adobe positioned FrameMaker as a niche 'word-processing' product appropriate only for long-document production.
EDITsphere (2007). Articles>Document Design>Software>Adobe FrameMaker
#18793
This site contains links of interest to users of Adobe FrameMaker, the industry-leading tool for creating long or complex technical documents. Paired with Quadralay's WebWorks Publisher, it is also an excellent tool for single source solutions that involve some combination of print or PDF, online Help, and Web-based information.
Knopf Online. Resources>Document Design>Software>Adobe FrameMaker
#23457
I modified the FrameMaker template browser to display our department's templates rather than the generic ones that come with the software. The writers no longer have to dig through the company's folder structure to find the template they need.
Henkel, Rick. Docspages. Resources>Document Design>Software>Adobe FrameMaker
#27090
FrameMaker vs. FrameMaker+SGML
Everything that is in FrameMaker is in FrameMaker+SGML. FrameMaker+SGML has capabilities that FrameMaker does not have.
Bright Path Solutions (2004). Articles>Document Design>Software>Adobe FrameMaker
#20501
I'd like to vote in favor of dispelling the MYTH that FrameMaker is difficult to learn.
Muller, Rita. InFrame. Articles>Software>Document Design>Adobe FrameMaker
#27656
FrameMaker: Structured or Unstructured?
At the 2004 WritersUA and STC Conferences, structured FrameMaker and XML were among the more popular session topics. There is obviously significant interest in the user assistance community about authoring XML documents with structured FrameMaker. This is not surprising, as many organizations are struggling with the problems of creating and delivering increasing amounts of user assistance in multiple formats, and managing their content in a way that maximizes their capabilities to reuse content across multiple publications.
Houser, Alan R. WritersUA (2004). Articles>Document Design>Software>Adobe FrameMaker
