An Information Model provides the framework for organizing your content so that it can be delivered and reused in a variety of innovative ways. Once you have created an Information Model for your content repository, you will be able to label information in ways that will enhance search and retrieval, making it possible for authors and users to find the information resources they need quickly and easily.
Hackos, JoAnn T. WebRef (2002). Design>Content Management>Single Sourcing>Web Design
Until recently, technical communicators created static content--content that is created in a specific way for a specific purpose (e.g., user guides and help) and that remains the same until the technical communicator deliberately changes it. As single sourcing has made it possible to write information once and use it many times, technical communicators have begun to create static customized content, which is designed to meet the specific needs of the user, the materials to be developed (such as user guides, reference guides, and training), and the delivery media (paper or online). The content is customized for a particular requirement at a particular time but cannot be changed without being regenerated by the author. Now, the ability to create dynamic content will change the way technical communicators envision, create, and distribute information.
Rockley, Ann. STC Proceedings (2002). Design>Content Management>Single Sourcing>Web Design
Content management systems are only as good as the content they manage. Garrity explores the care and feeding of low-budget clients who need high-quality content.
Garrity, Steven. List Apart, A (2001). Design>Content Management>Single Sourcing>Web Design
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