Making a Business Case for Single Sourcing  

As we learned in the February 2001 issue of Best Practices, in JoAnn Hackos' review of the book, The Balanced Scorecard, selling innovative ideas to upper management is important. The Balanced Scorecard approach includes a customer perspective, an internal-business-process perspective, and a learning and growth perspective, in addition to the financial perspective. A solid and balanced business case allows you to gain management support and reach your goal.

Center for Information-Development Management (2001). Design>Content Management>Single Sourcing>Business Case