Building a Project Site  

Wilkinson explains how to use a project site to manage a Web site project.

Wilkinson, Theresa A. Intercom (2000). Design>Web Design>Collaboration

Building a Vision of Design Success

A common view of vision is that it's something handed down by a leader to the troops. When a redesign goes awry, the troops complain, 'There was no vision.' But the problem goes deeper than either scenario; the problem is that there was no shared vision.

Wodtke, Christina. Boxes and Arrows (2003). Design>Web Design>Management>Collaboration

Charlie Kreitzberg on Web 2.0 and You

This is the recording of the presentation from the Catalyze Community monthly webcast featuring Charlie Kreitzberg on December 13, 2007. Charlie spoke on "Web 2 and You - How Web 2.0 Will Catapult Business Analysts and Usability Professionals into Center Stage" which examined his models for understanding Web 2.0 and explored the vast opportunities for professionals who define and design new software and websites.

Catalyze (2007). Design>Collaboration>User Experience>Web Design

Choosing an Intranet Project Sponsor

Numerous surveys across a diverse range of IT projects have identified that the lack of support from senior management (project sponsorship) is one of the biggest causes of project failure. This briefing explores the need for a project sponsor, the role they need to play, and how to choose one.

Robertson, James. Step Two (2004). Design>Web Design>Intranets>Collaboration

Communicating Effectively with Your Web Developer

A rather stressful part of optimizing some sites can be working with a web developer who doesn't understand the importance of search engine friendly design. Sometimes these developers can be frustrating or keep you from getting your work done right. This article contains a number of thing to keep in mind and to avoid when working in these situations.

Sullivan Cassidy, Jennifer. SEOchat (2005). Articles>Web Design>Collaboration

The Demise of the Lone Ranger  

Mavericks need not apply. In Web design, you have to collaborate.

Giordan, Daniel. Adobe Magazine (2000). Careers>Web Design>Collaboration

Design Case: Building Community in a Design Effort in a Decentralized, Individualistic Setting  

WebFeat is a web development effort by about 40 students, faculty and staff in the College of Engineering at the University of Washington. In this design environment, the challenges of building community among the members of the design team are substantial. We devised a suite of tools and processes designed to foster a sense of community and participation in the development process, as well as to lay the groundwork for participatory maintenance of the site in the future.

Ramey, Judith A. and David K. Farkas. Symposium on Designing Interactive Systems (1997). Design>Web Design>Collaboration>Participatory Design

Design Teams and the Web: A Collaborative Model for the Workplace    

Formal corporate models that standardize collaborative processes into rigid templates and flow charts can actually become anti-collaborative and isolate team members from each other. This divisionary effect is particularly problematic for World Wide Web hypertexts, which often require on-going, dynamic collaborations between professionals with diverse specializations. In this article, we examine collaborative processes through theory and two Web project team interactions: one that reflects a failed formal process model, and one that represents a more successful dialogic model. Because dialogic models are non-formal and inherently adaptable, they are thus stronger process models for collaboration, particularly for Web design projects.

Wambeam, Cynthia A. and Robert Kramer. Technical Communication Online (1996). Design>Web Design>Collaboration

Early and Often: How to Avoid the Design Revision Death Spiral

One lesson we've learned over the past several years here at Cooper is that on the vast majority of our projects, intimate client collaboration is a critical ingredient for success. This is a lesson that we have sometimes learned the hard way; collaboration can be messy, unpredictable and has often forced us to compromise what we thought was a supremely clear and elegant vision.

Cronin, Dave. uiGarden (2007). Design>Web Design>Redesign>Collaboration

Educate Your Stakeholders!

Who decides what's best for a website? Highly skilled professionals who work with the site's users and serve as their advocates? Or schmucks with money? Most often, it's the latter. That's why a web designer's first job is to educate the people who hold the purse strings.

Diffily, Shane. List Apart, A (2007). Articles>Web Design>Collaboration

Elephants in the Living Room: The Destructive Role of Denial in Web Design

Four of your fellow development team members, all trying to do their specific jobs to the best of their abilities, have the power to sink your best effort at interaction design. As an interaction designer, it is your job to see they don't do so. (If you are not an interaction designer, read on anyway; you may be surprised to learn that you may be part of the problem.)

Tognazzini, Bruce. Nielsen Norman Group (2000). Articles>Web Design>User Interface>Collaboration

Frameworks for Designers

These days, 'framework' is quite a buzzword in web development. With JavaScript frameworks like the Yahoo User Interface library, jQuery, and Prototype getting a lot of attention and web application frameworks like Rails and Django getting even more, it seems like everyone is using some kind of framework to build their sites. But what exactly is a framework? And are they only useful to programmers, or can we web designers benefit from the concept, as well?

Croft, Jeff. List Apart, A (2007). Design>Web Design>Programming>Collaboration

Get Out from Behind the Curtain

When used at critical points in the design process, group sessions build strong, respectful relationships. Since clients directly experience the design work, you don't need to sell clients on an idea--they were with you the whole time.

Nelson, Sarah B. List Apart, A (2007). Design>Web Design>Collaboration

Group Dynamics: Building a Dynamic Web Team

As a team you need to consider: Which tasks will you do together as a group? How will you divide the tasks among yourselves?

University of California San Diego (2003). Articles>Web Design>Collaboration

Guideline Dogma

Nobody would deny that usability guidelines, applied in context by a usability professional, are extremely valuable in guiding a website evaluation. The problem occurs when non-professionals apply these guidelines out of context. This can result in an unimaginative site that looks bland and homogenous. To design usable sites that truly engage customers we need to replace simple guidelines with a customer-centred design process.

System Concepts (2005). Design>Web Design>Style Guides>Collaboration

Have Women Websters Achieved Equality On the Internet?

Will cyberspace fulfill our dreams of creating a new work environment where not only women but men can choose to work remotely at home, rocking babies with one hand while pushing pixels with the other? There are no easy answers.

Bucqueroux, Bonnie. Wise-Women (2004). Careers>Web Design>Collaboration>Gender

How to Plan Manpower on a Web Team

Just how many people does it take to properly manage a website? It depends on the website. Shane Diffily explains how to figure it out.

Diffily, Shane. List Apart, A (2006). Design>Web Design>Project Management>Collaboration

Implementing a Pattern Library in the Real World: A Yahoo! Case Study

The Yahoo! platform design team shares their process for defining and designing a pattern and standards library, the process for defining the requirements of the repository and the process for defining the lifecycle of a pattern.

Malone, Erin, Matt Leacock and Chanel Wheeler. Boxes and Arrows (2005). Design>Web Design>Collaboration

Intranet Teams: a Leadership and Coaching Role

The intranet team often becomes viewed as a gatekeeper or bottleneck that does little more than say 'no' to business units. The business then reacts by rebelling against this centralised control, or simply working around the intranet team. There is a better way. Intranet teams should instead look to playing a leadership and coaching role in the organisation. These two approaches provide a range of techniques for encouraging organisational change and supporting staff activities.

Robertson, James. Step Two (2004). Design>Web Design>Collaboration>Project Management

Issues You Will Confront When Using Third Parties To Build Out Sites

Nearly every ecommerce site revolves around a database to support inventory, listings and transactions. Building out the database can be a challenge. Here is what to expect.

Pires, Halstatt. Ezine Articles (2006). Articles>Web Design>Collaboration>E Commerce

Leveraging Collaborative Environments

Meet Scott, age 28, with a Dunkin' Donuts cup costume, a web site, a MySpace page and an archive of compelling brand content that, by the way, happens to rank number four in a Google search for the brand name. Scott is among the legions of brand enthusiasts who are knocking down the walls of the traditional "us versus them" brand relationship, demanding to be let in and be a part of the brand experience.

Key, Rob. Communication World Bulletin (2007). Articles>Web Design>Collaboration>Social Networking

The Long Hallway

If a virtual design firm is to be successful, it must develop an adaptive culture that fosters and strengthens connections between far-flung collaborators.

Follett, Jonathan. List Apart, A (2007). Design>Web Design>Collaboration>Online

The Newest Online Communication Tool: Collaborative Web Pages Anybody Can Edit

A wiki is a web site that anybody can change. You may have already visited a wiki without even knowing it. Wikis are poised to become one of the most important online communication tools we’ve seen in a long time. While blogs are justifiably getting most of the attention paid to the online world these days, wikis are quietly weaving their way into both the external and internal communication world.

Holtz, Shel. Communication World Bulletin (2004). Articles>Web Design>Collaboration>Wikis

Newsletter Co-Registration, and other Partnerships

When someone signs up for my newsletter, I list some other newsletters they might be interested in on my site's thank-you page. People can simply check a box next to the other newsletters they want to receive, click one button, and they're done. The publishers I partner with do the same for me, listing the Excess Voice newsletter on their sign-up thank-you pages.

Usborne, Nick. Excess Voice (2006). Articles>Web Design>Collaboration

The Nine Pillars of Successful Web Teams

Every Web team has its own take on dividing up roles and responsibilities and implementing processes for design and development. Formal titles, job descriptions, and reporting structures can vary widely. But the best teams I’ve encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

Garrett, Jesse James. Adaptive Path (2003). Design>Collaboration>Web Design