A directory of resources inthe field of technical communication.Design
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In recent years, organizations for information architects (also known as 'information designers') have become vital and interesting places to meet and discuss emerging issues in usability, experience design, interaction design and metadata collection/development.

 

276.
#30049

Animated Character Likeability Revisited: The Case of Interactive TV   (peer-reviewed)

Animated characters have been a popular research theme, but the respective desktop applications have not been well-received by end-users. The objective of this study was to evaluate the use of an animated character for presenting information and navigating music videos within an interactive television (ITV) application. Information was displayed over music video clips with two alternative user interfaces: 1) semi-transparent information overlays, 2) an animated character. For this purpose, the differences between ITV and desktop computing motivated the adaptation of the traditional usability evaluation techniques. The evaluation revealed that users reported higher affective quality with the animated character user interface. Although the success of animated characters in desktop productivity applications has been limited, there is growing evidence that animated characters might be viable in a domestic environment for leisure activities, such as interactive TV.

Chorianopoulos, Konstantinos. Journal of Usability Studies (2006). Design>Multimedia>Interactive>Video

277.
#14628

Animation: Technical Documents on the Move   (PDF)

Coleman presents a four-step process to develop an animation project while insuring consistency and quality.

Coleman, Mary Ellen. Intercom (2000). Design>Multimedia>Interactive

278.
#23929

Animer son Site

Un internaute fait très vite la différence entre un site qui vit et un autre qui croupit! Un site qui donne l'impression d'être abandonné, ou d'avoir été conçu de manière trop statique, a peu de chances de générer de nombreuses visites ! Pour inciter les gens à venir prendre régulièrement le pouls de votre site, pour qu'il aient confiance dans la fraîcheur de l'information, pour qu'ils se sentent accueillis, il faut que votre site respire!

Redaction (2004). (French) Design>Web Design

279.
#28353

Anonymity and Online Community: Identity Matters

While anonymity may allow people to feel more free and disinhibited to discuss otherwise embarrassing or stigmatizing topics, it can also be a community's biggest enemy.

Grohol, John M. List Apart, A (2006). Articles>Web Design>Community Building

280.
#20986

Anonymous Personalization: Part I

Personalization versus privacy. It's not a question of which will ultimately prevail. But rather, how can we have both?

Allen, Cliff. Allen.com (2003). Design>Web Design>Adaptive

281.
#20987

Anonymous Personalization: Part II

Personalization doesn't always require that you obtain personally identifiable information about a visitor -- many times you can personalize your Web content by only knowing their interests and preferences.

Allen, Cliff. Allen.com (2003). Design>Web Design>Adaptive

282.
#22933

Another Way of Looking at Accessibility

Lorraine Ireland writes about her experiences of learning about web accessibility, having been in the business of selling adaptive technology for a number of years.

Ireland, Lorraine. Accessify (2003). Design>Web Design>Accessibility

283.
#21912

Anti-Aliasing Evolves   (PDF)

A variety of technologies are evolving to help make type readable on the computer screen. Here's a report on anti-aliasing.

Tinkel, Kathleen. Adobe Magazine (1997). Design>Typography>Online

284.
#20674

Antialiasing Examples from Real Applications

Different graphical software applications have different abilities at antialiasing: some software is very good at it, while other software is not. Here are some examples for comparison.

IsoCalc. Design>Graphic Design>Typography>Technical Illustration

285.
#20675

Antialiasing Explained

Antialiasing is a method of representing perfect, continuous vectors on imperfect, discontinuous display devices so that they look as perfect as possible.

IsoCalc. Design>Graphic Design>Typography>Technical Illustration

286.
#19011

Anvendelighed som Succeskriterie

Normalt arbejder man i en velkendt kontekst på sin lokale computer, hvad enten der er tale om Windows, Kde, RedHat, Mac os X m.fl. men når vi åbner døren til Internet bliver disse rutiner ødelagt af noget som ikke altid er til at sætte fingeren på. Hvad er det som gør webløsninger svære at arbejde med og finde rundt i? Når man første gang sætter sig foran en computer er det som oftest med et mål. Nysgerrighed, at komme på Internet og shoppe, at skrive et brev og mange andre ting. Oftest er det denne drivkraft som får os til at tage de første slidsomme uger med styresystemet som man langsomt kommer til at forstå, og som man på sigt bliver fortroligt med idet det er den platform som giver og adgang til alle de digitale oplevelser. Kan man ikke arbejde på platformen vil man med sikkerhed heller ikke kunne opnå sine mål med arbejdet.

Orgaard Larsen, Thomas. Quark, The (2002). (Danish) Design>Web Design>Assessment

287.
#14780

Anything Worth Writing Is Worth Writing in XML   (PDF)

Tyson supports the claim of his title with a detailed discussion of three important benefits of XML.

Tyson, Paul H. Intercom (2002). Articles>Writing>Information Design>XML

288.
#25691

Apache HTTP Status Codes

Those familiar with Apache will be used to the luxury of being able to specify redirects on the fly, without having to write programs to catch errors, and ensure they return the correct HTTP status codes. Being new to Apache, I was amazed at just how easy it is. The following provides an overview of the Apache Redirect directive.

Lemon, Gez. Juicy Studio (2005). Design>Web Design>Server Side Includes

289.
#10701

Apple Guide Complete: Designing and Developing Onscreen Assistance

If you've been waiting to give your users more than just onscreen reference information, now you can with Apple Guide, Apple Computer's innovative help delivery system. With Apple Guide, you can produce guide files that actually lead users, step by step, through complex tasks and concepts. If you want to provide task-oriented, context-specific instructions, Apple Guide gives you the ease and flexibility to do so. You'll learn about the complete cycle of designing, scripting, and coding guide files in the four parts of this book.

Apple Inc. (1996). Design>Documentation>Help

290.
#21743

Apple Human Interface Guidelines   (PDF)

These guidelines are designed to assist you in developing products that provide Mac OS X users with a consistent visual and behavioral experience across applications and the operating system.

Apple Inc. (2003). Design>User Interface>Operating Systems

291.
#21497

Applicability of CGM Versus SVG for Technical Graphics

As certain traditional technical and engineering applications become established on the Web, they bring with them information resources that mix text and data with significant technical graphics components. Technical graphics for such applications as aircraft maintenance manuals are characterized by high volume and complexity, stringent fidelity and interoperability constraints, and long life cycle. W3C has two standards for Web based graphics, WebCGM and SVG. WebCGM was specifically standardized for technical applications. SVG has much broader applicability. In a nutshell, the usual formula is 'WebCGM for Web-based technical graphics, SVG for graphic arts and creative graphics.' Still, the questions continue to arise. why there are two formats, and isn't it possible to use the one for the other application? When one takes a careful and detailed look at the two formats, in the context of the particular requirements of technical illustration, then specific differences emerge. This session will present such a comparison, from both the theoretical, functional perspective, as well a practical real-world (implemenations and interoperability) perspective. The comparison is based on an ongoing study that has been conducted within the CGM Open consortium and the Graphics Working Group of the Air Transport Association.

CGMopen (2003). Design>Graphic Design>Technical Illustration>Online

292.
#22975

The Applicability of the ADA to the Internet

As the Internet has increased in prominence in all sectors of society, interested individuals have begun to question whether or not the Internet should be included in the regulations set forth by the Americans with Disabilities Act. Right now there is no explicit reference to the Internet in any of the language of the act.

Bohman, Paul. WebAIM (2000). Articles>Web Design>Accessibility>Policies and Procedures

293.
#10757

The Application of Evolutionary Learning Theory in the Transition from Training to Performance Support  (link broken)

A brief overview of evolutionary theory and its application to knowledge and learning in the theory of memetics is presented. The knowledge and learning structures that exist within a modern company are examined and significant failures within them are identified. It is concluded that harnessing and exploiting evolutionary learning can resolve many of these failures. Evolutionary learning is a natural precursor for the transition from training to performance support. For this transition to happen successfully it is necessary that the right corporate culture and knowledge infrastructure are present.

O'Gorman, Adam. EPSS (2001). Articles>Education>Instructional Design>Online

294.
#30793

The Application of Model Matching Principle in User Interface Design: Part 1

By its nature, all UI consists of two parts: input and output. When designing output information, the matching between system model and conceptual model actually results in another commonly used UI design principle: 'use users' language'. To be more specific, when displaying information to users, such as prompt messages or error messages, the words or terms used should be understandable to users.

Zhang, Liang. uiGarden (2008). Design>User Interface

295.
#30794

The Application of Model Matching Principle in User Interface Design: Part 2

For programmers, a programming language is a software tool. Its interface consists of its lexicon, grammar and semantic rules. From this view, using a language to do programming is actually using that tool to accomplish something. As we will see shortly, different languages vary greatly in the degree of how they get close to programmer's conceptual model.

Zhang, Liang. uiGarden (2008). Design>User Interface

296.
#22147

An Application of the Principles of Minimalism to the Design of Human-Computer Interfaces   (PDF)

Minimalism in information design, specifically as applied to user tutorials and manuals, was introduced in the early 1980s through the work of Dr. John M. Carroll, then a cognitive psychologist at the IBM Watson Research Center. Since that time, theorists and practitioners have further elucidated the principles of minimalism and have attempted to apply it to a variety of situations in which people attempt to learn how to use a software application. Most recently, a new exposition of minimalist principles and practices was published by MIT Press. This work, Minimalism Beyond the Nurnberg Funnel, represents the work of leading theorists and practitioners in the field.

Hackos, JoAnn T. ComTech Services (1999). Design>User Interface>Human Computer Interaction>Minimalism

297.
#13101

Application of Theory: Minimalism and User Centered Design   (PDF)

In the discipline of software and information development, minimalist design is not just doing with less (less features, words, widgets). It is selectively choosing what to include or eliminate with the purpose of making it easier for the user to quickly learn about a product in a natural and painless way and to start using it to do real work. User centered design fits well with minimalist theory because it incorporates user feedback throughout the development cycle. It is the best way to find out what customers actually do with your product and learn first-hand how you can help them with their goals. My team applied both these theories to our task of designing and building a set of samples for a Web development product. This paper shares our struggles and successes.

Lou, Mary Mazzara. STC Proceedings (2001). Presentations>Usability>User Centered Design>Theory

298.
#28682

Applied Empathy: A Design Framework for Meeting Human Needs and Desires

The design community keeps making a lot of noise about designing for people/users/customers. However, while this notion is well-intentioned and even conceptually correct, I find much of it boils down to empty rhetoric. What exactly are we doing? More user research? More usability testing? Certainly these are valid approaches to finding out about people's needs, but they're only a small part of an optimal solution. Are we using hollow tasks and tools like personas and scenarios? Those approaches typically take design farther away from the people for whom we are designing products rather than closer. How about focusing on usability and the user experience? That gets at only part of the issue and tends to come from the perspective of the product--as opposed to the more universal needs and desires of actual people.

Knemeyer, Dirk. UXmatters (2006). Articles>User Centered Design>Methods

299.
#19184

Applied Theory: Working Toward an Accessible Web Site

With the passage of Section 508 and the efforts of the World Wide Web Consortium (W3C), interest in Web site accessibility continues to increase. Web designers and Web content developers are finding that knowledge in Web accessibility is becoming essential to be marketable to government contracts and private industry since accessibility is becoming a best practice, and in some cases a legal requirement, in Web development. This article is written for those who already have a general knowledge about the reasons for, and the techniques of, designing accessible Web sites. In this article, I will share the steps that I have taken to work toward transforming a Web site that I manage to one that is accessible according to the W3C recommendations.

McConnell, Kim. Usability Interface (2003). Design>Web Design>Accessibility>Section 508

300.
#14798

Applying Audience Invoked Models to Instructional Design Methods

You should know what appeals to and motivates your audience before you approach them with a suggestion for action. The same point is also true for writers. The writer must have a good idea of who the audience is and what motivates them in order to create arguments that will convince his or her audience to not only to read the text, but also to behave in the desired fashion after they have read the text.

Cleman, Kelly A. Orange Journal, The (2001). Articles>Education>Instructional Design



 
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