Recursively Sorting our Documents

Traditional document management vendors and many newer approaches allow you to apply multiple attributes to individual documents, such that they can retrieved according to different facets.

Byrne, Tony. CMSworks (2004). Articles>Content Management>Search

Restructuring Your User Information  

Details a process for improving the usability, consistency, and organization of user information within businesses that maintain medium to large documentation libraries.

Richards, Charles. Intercom (2003). Articles>Content Management>Documentation>Usability

Reusable Information Object Strategy: Definition, Creation Overview, and Guidelines  

Cisco Systems recognizes a need to move from creating and delivering large inflexible training courses, to database driven objects that can be reused, searched, and modified independent of their delivery media. This effort is called the Reusable Information Object Strategy. This strategy defines the standards and process for designing and developing Reusable Information Objects (RIOs) at Cisco Systems.

Cisco Systems (1999). Books>Information Design>Content Management>White Papers

Rich Media Management and Business Agility

Understanding how rich media assets are used by the enterprise, of course, remains the central prerequisite for the enterprise’s ability to capitalize on the deployment of a rich media content management platform. The keys to a successful platform for rich media management include an approach to development based on service-oriented architectures (SOA) and a rich underlying content repository that exposes both the content and its metadata.

Trippe, Bill. Gilbane Report (2004). Articles>Content Management>Multimedia

Rich Web Text Editing with Kupu

Kupu is an open source application, written in JavaScript, that implements a flexible, full-featured HTML editor that runs in a web page without any special plugins. Its primary use is as an embedded editor in content management systems (CMS), like Zope or Plone, where it allows users to create their own web pages. Its design is flexible enough so that you can embed it into pretty much any web application without too much difficulty.

Jones, Robert. O'Reilly and Associates (2005). Design>Web Design>Content Management>DHTML

The Rockley Bulletin

The Rockley Bulletin addresses issues of importance to those interested in content management, content reuse, new tools and technologies, resources, strategies, best practices and more.

Rockley Group, The (2004). Journals>Knowledge Management>Single Sourcing>Content Management

Running with "KEDS": Document Control in Lotus Notes  

Many companies have faced the challenge of putting their policy and procedure documents online, usually in a network or Intranet. KEMET Electronics Corporation had the extra hurdle of achieving complete document control online, The solution is a program cal!ed 'KEDS' (KEMET Electronic Document System).

Ries, Ken. STC Proceedings (1997). Articles>Content Management>Software

SaaSbiz

Information on Software as a Service, ERP Technology, SaaS Software, Enterprise, CRM, Vendore, IT, SME and SaaS News.

Smith, Rizz. SaaSbiz. Resources>Software>Content Management>Blogs

SAPHelp: A Multilingual Authoring Tool  

SAPhelp is a proprietary authoring tool for documenting and translating on-line. It allows development, documentation, and translation to function concurrently. Its documentation structure lessens the need for redundant storage of texts. It provides version and authorization control and assigns work to authors and translators.

Ladd, Dennis D. STC Proceedings (1993). Articles>Content Management>Localization>Machine Translation

Seeking a More Dynamic Website

Putting content in a database will not inherently make your website more dynamic. Making sure that content providers keep information fresh, interesting, and relevant will make your website more dynamic -- and ultimately more useful.

Byrne, Tony. CMSworks (2004). Articles>Web Design>Content Management

Selecting a Content Management System  

Learn about what a content management system (CMS) does and the different types of systems available in order to better understand how to select a new system or replace an existing one with a CMS that will be more effective for your organization.

Doyle, Bob. Intercom (2007). Articles>Content Management>Assessment

Selecting a Content-Management System  

It's not about buying a tool; it's about understanding your requirements.

Hackos, JoAnn T. and Tina Hedlund. ComTech Services (2001). Articles>Content Management>Single Sourcing

Selecting a Content-Management System  

A discussion of the features and functions of content management software packages.

ComTech Services (2001). Articles>Content Management>Single Sourcing

Selecting a Content-Management System  

Your output requirements will drive many of your decisions when selecting a content-management system. An abbreviated version of the checklist from JoAnn Hackos’s book, Content Management for Dynamic Delivery, follows to aid you in defining your output requirements.

Hackos, JoAnn T. and Tina Hedlund. STC Proceedings (2002). Design>Content Management>Single Sourcing

Selecting the Right Single Sourcing Tool  

Tools and technologies available for single sourcing and content management have grown by leaps and bounds over the last few years, and indications are that they will continue to do so for some time to come. Understanding just what they do, and what kind of tools you need for your single sourcing or content management strategy can be confusing. The tools can be expensive, and a wrong decision can be costly. This session will cover authoring tools, content management tools, workflow, and delivery tools. This session will discuss a number of representative tools and provide guidelines for developing criteria for evaluating tools.

Rockley, Ann. STC Proceedings (2003). Articles>Content Management>Single Sourcing

The Seven Challenges of Implementing a Content Management System

The term 'double-edged sword' may have been created with content management systems in mind. On one edge, they hold great promise for organizations in terms of their ability to create and manage content that is more accurate, less costly to produce, and more consistent in appearance and message. On the adjacent edge, they can present a myriad of challenges and barriers in their implementation and ultimate acceptance by the people using them - and purchasing them.

Trotter, Paul. Content Wrangler, The (2007). Articles>Content Management>Management

Sex, Lies, and CMS Vendors

Despite an 11+ year history in the marketplace, CMS technology remains poorly understood by many prospective buyers. In the meantime, the field of available suppliers has never been broader or noisier. Most CMS salespeople I know are good educators, but they also have quotas to meet. Under these circumstances, vendors will sometimes short-cut important discussions about functionality and pricing with simple -- but not always completely truthful -- answers. So here's a list of 10 common myths you might hear during the sales process.

Byrne, Tony. CMSwatch (2006). Articles>Content Management>Marketing

SGML: More than 'Just Do It!'  

The Technical Publications department of DSC Communications Corporation decided to use SGML as a method of information creation, storage, and management; obtained buy-in from management and appropriate personnel; selected and trained a team; created and implemented a project plan for an SGML prototype project.

Green, Carol, Dianne G. High and Jeanne M. Jordan. STC Proceedings (1995). Design>Content Management>SGML

Simple Content Management

DON’T BE FOOLED by the title: this article covers the implementation of a complete, expandable, client-side content management system using REBOL. This system makes it easy for any website operator, regardless of experience, to update site content while keeping markup valid and consistent and ensuring that links stay pertinent. Why another CMS? I’m not a fan of the client-side content management provided by FrontPage or Dreamweaver, and server-based systems rely on server OS and software and are vulnerable to the restrictions of hosting packages. This CMS will work on any desktop system.

Ross-Gill, Christopher. List Apart, A (2002). Design>Content Management>Hosting

Single Source in Practice: IBM's SGML Toolset and the Writer as Technologist, Problem Solver, and Editor    

Describes how single sourcing adds layers of complexity, problem solving, and project management to the writer's task. Cautions that single sourcing is often a response to a documentation requirement for the market, not to the writer's need for less complex tools.

Kramer, Robert. Technical Communication Online (2003). Articles>Content Management>Single Sourcing

Single Source Tools: An Integrated Solution  

Tools are a key component for the success of single sourcing. Tools should be selected to support the information model and development processes. This session reviews the types of single source tools (authoring, content management, publishing, and dynamic content (personalization) engines) that are available to you today. The session presentation will review the available tools.

Rockley, Ann. STC Proceedings (2001). Articles>Content Management>Single Sourcing

Single Source Tools: An Integrated Solution  

Tools are a key component for the success of single sourcing. Tools should be selected to support the information model and development processes. This session reviews the types of single source tools (authoring, XML, content management, output, and dynamic content engines) that are available to you today. The session presentation will review the available tools Note that the tools mentioned in this paper may change by the time of the presentation.

Rockley, Ann. STC Proceedings (2002). Design>Content Management>Single Sourcing

Single Sourcing: An Introduction

Many documentation departments produce detailed and well-designed paper documentation. Increasingly, however, one paper manual is not enough. Pressure is growing to deliver your information online, perhaps on several different user platforms. You may need to reuse the information in your manuals for quick reference guides, training courses and marketing publications. This can mean that you find yourself re-creating virtually identical content over and over again. Duplicating your material for multiple media, multiple uses and multiple audiences is time-consuming and costly.

Darley, Justin. Cherryleaf (2002). Articles>Content Management>Single Sourcing

Single Sourcing and Chinese Culture: A Perspective on Skills Development Within Western Organizations and the People's Republic of China    

Discusses the current state of technical communication in China and analyzes key Chinese cultural values compatible with single sourcing. Reports on a skills survey conducted among Chinese and U.S. participants.

Wiles, Debbie. Technical Communication Online (2003). Articles>Content Management>Single Sourcing>China

Single Sourcing and the Technical Communication Career Path    

Considers how most technical writing uses a craftsman model and evaluates the applicability of that model to single sourcing. Proposes a technical communication career path with distinct job responsibilities for junior and senior writers.

Albers, Michael J. Technical Communication Online (2003). Careers>Content Management>Single Sourcing