Dynamic Content Management  

Introduces dynamic content, a method of single sourcing that 'meets individual users' needs by assembling a series of information objects in response to the userís requests or requirements.' She walks readers through a mock project involving the creation and delivery of dynamic content.

Rockley, Ann. Intercom (2001). Articles>Content Management>Single Sourcing

Dynamic or Batch Publishing?

There are two main publishing models used by content management systems: dynamic and batch publishing, and each has its strengths and weaknesses.

Robertson, James. Step Two (2003). Articles>Content Management>Methods

Dynamic Websites: What Are They and Do You Need One?

If you're thinking about getting, or updating, a website, chances are that you'll run into a web designer who will try to sell you on the idea of a 'dynamic site.' Here's what you need to know in order to decide if such an approach is for you.

Bennaco (2004). Design>Web Design>Content Management

Egoless Writing: Improving Quality by Replacing Artistic Impulse With Engineering Discipline    

When technical communicators have a strong personal attachment to the publication they are preparing, this attachment may interfere with the design and testing of the publication itself. Documents developed by solo authors tend to be late, buggy, and exceedingly difficult for others to maintain. 'Ego-less' methods---collaborative and structured---break the proprietary connection between the writer and the book; in so doing they permit the most powerful tools of engineering and testing to be used. But they also reduce the satisfactions of the communicator's job.

Weiss, Edmond H. Journal of Computer Documentation (2002). Articles>Content Management>Documentation

Einführung des Informationssystems DocuCat für die gesamte Produktdokumentation bei Unaxis Displays

Unaxis ist ein weltweit führender Anbieter von Produktionssystemen, Komponenten und Dienstleistungen im Bereich Informationstechnologie. Der Tätigkeitsbereich umfasst die Segmente Information Technology (Produktionssysteme zur Herstellung von Halbleitern, Flachbildschirmen und Datenspeichern sowie optischen Komponenten), Surface Technology sowie Components and Special Systems. Der Bereich "Unaxis Displays" entwickelt Anlagen und Dünnfilm- Beschichtungsverfahren zur Herstellung von Flachbildschirmen für Laptops, Fernseher, Mobiltelefone oder PDAs.

Ratz, Günter. CPTec GmbH (2003). (German) Articles>Content Management

Eleven Usability Principles for CMS Products

The functionality of the content management system (CMS) is obviously a key deciding factor when purchasing a new product. Equally important is the usability of the CMS.

Robertson, James. Step Two (2007). Articles>Content Management>Usability

Enabling Language Translation with XML Tools and Standards  

Maintaining consistency between a source document and its translated counterparts can be complex and troublesome. Innumerable challenges can arise with character sets, version control, text in graphics, tables, expansion of text, updates, and so on. Using XML for translation can help overcome some of these challenges. In this article, I explain how XML tools and standards can help remedy tricky issues related to translation.

Schnabel, Bryan. ComTech Services (2003). Articles>Content Management>Localization>XML

Enabling Mass Customization for Communication: a Paradigm Shift  

This article will discuss how technical communicators can break the fundamental trade-off between the need to re-use as much information as possible on one hand and the need to produce customer specific technical communication on the other hand. I will begin with a description of the fundamental trade-off between re-use and customized communication. I then make an analogy with the field of manufacturing, which has found ways to deal with a similar trade-off. Universal information modules are introduced as the solution, allowing the application of the manufacturing principle of mass customization to technical communication. The article ends by outlining the requirements needed for supporting tools to apply the notion of universal information modules.

Rombauts, Yves. Trisoft. Articles>Content Management>TC

The End of Homemade Websites

Web services will free individual site designers from having to program and design common features. This will decrease business costs, increase usability, and let designers focus on and improve features that are unique to each site.

Nielsen, Jakob. Alertbox (2001). Design>Content Management>Web Design>Usability

An End-to-End Multilingual Content Management System  

This article will not try to answer why there's no end-to-end content management solution that supports the whole process from single-source authoring to multilingual publishing. At least, it cannot be bought off-the-shelf. Only companies with the size of J.D.Edwards are able to integrate the various components. They will even find the resources and the necessary expertise to implement vital components that are not readily available on the market (e.g. multilingual terminology management system).

Vangilbergen, Ludo. STC Proceedings (2002). Design>Content Management>Single Sourcing>Language

Ensuring A Successful CMS Implementation

The single most important factor in a successful CMS implementation lies with you and your people. Your staff members are the principal users of the system, and the SMEs in your organization are the secondary users. It is their adoption of the new processes and governance structures that makes or breaks a CMS implementation. According to some, process and cultural change accounts for 90%, while technology contributes only 10% to the success of a CMS.

Hamer, Emma C. Rockley Bulletin (2007). Articles>Content Management>User Centered Design>Collaboration

Enterprise Architecture Essentials, Part 6: Manageability

Organizations today face the challenge of two important enterprise architecture requirements: the need for agility and the overhead of regulatory governance. These requirements can be seen as mutually antagonistic -- if business processes must be flexible, then governance of those processes may be difficult. This article, part six in a six-part series, explores the notion of using manageability as a key enterprise architecture (EA) quality attribute to solve this problem. EA development is an ongoing process, and the central idea of this article is that by applying manageability as an EA attribute, the organizational processes, systems, and software become manageable.

Morris, Stephen B. IBM (2007). Articles>Content Management>Information Design>Regulation

Enterprise Content Management: A Critical Review  

A presentation about the use of ECM within the CMSwatch website.

Byrne, Tony. IAsummit (2004). Articles>Content Management>Single Sourcing

Enterprise Content Management in an Offshoring Context

Many companies outsource content management implementations to systems integrators, but what if the implementers are based half-way around the world? Wipro's Apoorv Durga offers some good advice for enterprises considering taking their next ECM project offshore. As this map suggests, the view is quite different from India.

Durga, Apoorv. CMS Watch (2006). Articles>Content Management>International>Offshoring

Enterprise Content Management is a Key Success Factor for an e-Business Infrastructure  

The growth of e-business is driving organizations to manage and distribute digital content, including images, computer-generated output, business documents, rich media and more.

Zimmer, Mike. KMworld (2001). Articles>Knowledge Management>Content Management

Enterprise Portals: Tip of Which Iceberg?

Summarizing recent CMS Watch research on portal software, Janus Boye finds that portal technology represents just the tip of the enterprise information iceberg. But given the diversity of portal scenarios, you should ask yourself which iceberg you're on.

Boye, Janus. CMS Watch (2006). Articles>Web Design>Content Management

Enterprise Profiling  

Documents play a vital role in Enterprise Content Management. Unlike other content sources, 'document' creation and capture can occur at every desktop, in every process, and by every on-line application.

Strong, Karen V. KMworld (2001). Articles>Content Management>Single Sourcing

Ethical Insights on XML and Single Sourcing  

Newer, more efficient technology for developing and disseminating information is rolling our way at a rapid pace. And, as always, we’re ready and eager to give new technology a try. Today, we’re investing in XML. But what is the ethical impact of this investment? And how should it aid the quest to align processes with technical capability? This paper focuses on the ethical accountability inherent in XML deployment and proposes an ethical platform for investing in this new technology.

Wiles, Debbie. STC Proceedings (2001). Presentations>Content Management>Ethics>XML

An Evaluation of the Effectiveness of Automated Templates  

Automated templates are an alternative to traditional supporting information for helping users perform complex tasks. In this study users performed tasks with and without wizard to trial and error, printed manuals, and online the use of automated templates. Results suggest that if fakes help, and examined the use of supporting information some time for users to learn to use automated templates, but in performing complex tasks. We also considered once they do, the templates help users perform tasks more whether automated templates serve an educational successfully and more quickly.

Bayer, Nancy L., R. Darren Carleton, Susan Goetchus, Robert Krull and Rick S. Sapir. STC Proceedings (1994). Articles>Document Design>Content Management

Evolving Client Content

Content management systems are only as good as the content they manage. Garrity explores the care and feeding of low-budget clients who need high-quality content.

Garrity, Steven. List Apart, A (2001). Design>Content Management>Single Sourcing>Web Design

Exactly What Is Content, Anyway?

Not too long ago, one of the key people behind a substantial e-commerce operation confidently assured me, 'Content is not a consideration for our site. We just sell stuff – we don't publish content.' CRINGE!!! This statement reflects a sadly limited understanding (a profound misunderstanding, actually) of the nature and role of content in online media. Content is a broad term, with broad implications. It includes far more than article-style material.

Gahran, Amy. Contentious (2001). Articles>Content Management>Theory

Extensible Markup Languages and Traditional Abstracting and Indexing Strategies      

Object oriented coding languages are used to more accurately label and search for content embedded in electronic texts. An object can be a graphic, a row of specific data housed in a table, a written text, or any other piece of information that conveys meaning. XML, XLink and RDF are second-generation object-oriented coding languages and tools derived from SGML. I illustrate how these object-oriented languages can effectively deploy the indexing techniques and systems traditionally used by information professionals.

Applen, J.D. IEEE Transactions on Professional Communication (2001). Articles>Content Management>Knowledge Management>XML

Extracting Content

How to extract content from a portion of a PDF document.

Baker, Donna L. PlanetPDF (2004). Articles>Content Management>Document Design>Adobe Acrobat

Fifteen Steps to Select a Content Management System

These are suggested steps to research Content Management System options for your organization, large or small. They can take you from knowing nothing about CMS to final vendor and product selection. Even if you are replacing a CMS with a new tool, you should follow these steps in the CMS lifecycle.

Doyle, Bob. CMS Review (2004). Articles>Content Management>Assessment

Fight the Unbeatable Foe: Challenges in Implementing Single Sourcing  

Single sourcing documentation is a hot topic among technical writers these days, but very few organizations have implemented single sourcing strategies or solutions. This session presents the problems faced by organizations that want to move towards single sourcing and steps to successfully implement a single sourcing strategy and solution in your organization.

Sukach, Rebecca, Robert Kennedy and Marie Devine. STC Proceedings (2003). Articles>Content Management>Single Sourcing