A directory of resources inthe field of technical communication.

Content Management

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151.
#31146

Dokumentenmanagement für den Mittelstand   (Word)

Dokumentenmanagement schien immer eine teuere, aufwendige Angelegenheit der Großunternehmen. Die Einführung einer Document-Related-Technologies-Lösung gleich welcher Ausprägung erfordert Anpassungen an Infrastruktur, Abläufe und Arbeitsorganisation. Dies wollten sich bislang viele Mittelständler nicht leisten. Ihr Credo lautete: "Durch so ein elektronisches Dokumentenmanagement-System bekomme ich doch keinen einzigen Kunden mehr". Diese Situation hat sich geändert. Auch der Mittelstand wird zunehmend in elektronische Geschäftsprozesse eingebunden. Die Abhängigkeit von Software in Verwaltung, Logistik, Kundenbetreuung und Produktentwicklung wird immer größer.

Kampffmeyer, Ulrich. Doculine (2002). (German) Articles>Content Management>SMEs

152.
#25826

Don't Start With Technology

I've seen dozens of companies waste hundreds of thousands of dollars because they chose their management tools before they had a clear understanding of their business needs, information life cycle and content.

Rockley, Ann. Transform (2004). Articles>Content Management>Content Strategy

153.
#22624

Drug Information Association: XML Resources for Life Sciences Pro

The Drug Information Association (DIA) has compiled a series of useful articles designed to help you understand XML and related technologies. Don't worry! You don't have to be an IT guru to understand XML. The resources provided are written in laymen's terms and geared towards life sciences professionals, but may prove beneficial to professionals in other industries and vertical markets.

Rockley, Ann. Rockley Group, The (2004). Articles>Content Management>Scientific Communication>Biomedical

154.
#27156

Poor Database Design of Drupal Equals Low Performance

Drupal's database design is stupid! it sucks! it is crap! To things clearer I am talking about design errors. Yes, they do exist. Some say that design errors are the basic cause of bugs in a system. They are right. Rather than go through a bunch of queries or rather hundreds of queries, I will just say that the database design has no relational qualities that would optimize and speed up the system what so ever. This a glaring whole in the knowledge of the Development team so if you are a joiner and want to contribute to the project then think about helping them out with the database design first.

Drupal (2007). Articles>Content Management>Software>Drupal

155.
#27127

Drupal Has Terrible Access Control

After a week of fighting with it I have come to the conclusion that Drupal access control modules are all inadequate and are based on some weak database design. Taxonomy access and node access are flawed from the start. This type of access control where the assets are assigning their own internal security is not scalable and suffers from very high database overhead.

Hiveminds (2005). Articles>Content Management>Software>Drupal

156.
#30232

Dynamic Content Delivery using DITA   (PDF)

This whitepaper defines a new publishing paradigm, which we will call dynamic content delivery. Dynamic delivery changes the rules, putting the reader in charge of what content is important and how it should be packaged. It transforms publishing to an audience of many to publishing to an audience of one.

Severson, Eric. Flatirons Solutions (2007). Articles>Content Management>XML>DITA

157.
#19373

Dynamic Content Management   (PDF)

Until recently, technical communicators created static content--content that is created in a specific way for a specific purpose (e.g., user guides and help) and that remains the same until the technical communicator deliberately changes it. As single sourcing has made it possible to write information once and use it many times, technical communicators have begun to create static customized content, which is designed to meet the specific needs of the user, the materials to be developed (such as user guides, reference guides, and training), and the delivery media (paper or online). The content is customized for a particular requirement at a particular time but cannot be changed without being regenerated by the author. Now, the ability to create dynamic content will change the way technical communicators envision, create, and distribute information.

Rockley, Ann. STC Proceedings (2002). Design>Content Management>Single Sourcing>Web Design

158.
#15121

Dynamic Content Management   (PDF)

Introduces dynamic content, a method of single sourcing that 'meets individual users' needs by assembling a series of information objects in response to the userís requests or requirements.' She walks readers through a mock project involving the creation and delivery of dynamic content.

Rockley, Ann. Intercom (2001). Articles>Content Management>Single Sourcing

159.
#22093

Dynamic or Batch Publishing?

There are two main publishing models used by content management systems: dynamic and batch publishing, and each has its strengths and weaknesses.

Robertson, James. Step Two (2003). Articles>Content Management>Methods

160.
#25941

Dynamic Websites: What Are They and Do You Need One?

If you're thinking about getting, or updating, a website, chances are that you'll run into a web designer who will try to sell you on the idea of a 'dynamic site.' Here's what you need to know in order to decide if such an approach is for you.

Bennaco (2004). Design>Web Design>Content Management

161.
#31937

Echoes from the Past: DITA, Help, Single-Sourcing Tools — Looking from the 60s to Today

The historian of technical communications, R. John Brockmann, researched efforts to document products going back centuries. He finds that some of today’s hottest new documentation ideas were present in the work of those creating, documenting, and selling the technology of manufacturing just after the revolutionary war.

Ng, Daniel. I'd Rather Be Writing (2008). Articles>Content Management>Single Sourcing>History

162.
#15086

Egoless Writing: Improving Quality by Replacing Artistic Impulse With Engineering Discipline   (peer-reviewed)   (members only)

When technical communicators have a strong personal attachment to the publication they are preparing, this attachment may interfere with the design and testing of the publication itself. Documents developed by solo authors tend to be late, buggy, and exceedingly difficult for others to maintain. 'Ego-less' methods---collaborative and structured---break the proprietary connection between the writer and the book; in so doing they permit the most powerful tools of engineering and testing to be used. But they also reduce the satisfactions of the communicator's job.

Weiss, Edmond H. Journal of Computer Documentation (2002). Articles>Content Management>Documentation

163.
#25280

Einführung des Informationssystems DocuCat für die gesamte Produktdokumentation bei Unaxis Displays  (link broken)

Unaxis ist ein weltweit führender Anbieter von Produktionssystemen, Komponenten und Dienstleistungen im Bereich Informationstechnologie. Der Tätigkeitsbereich umfasst die Segmente Information Technology (Produktionssysteme zur Herstellung von Halbleitern, Flachbildschirmen und Datenspeichern sowie optischen Komponenten), Surface Technology sowie Components and Special Systems. Der Bereich "Unaxis Displays" entwickelt Anlagen und Dünnfilm- Beschichtungsverfahren zur Herstellung von Flachbildschirmen für Laptops, Fernseher, Mobiltelefone oder PDAs.

Ratz, Günter. CPTec GmbH (2003). (German) Articles>Content Management

164.
#29752

Eleven Usability Principles for CMS Products

The functionality of the content management system (CMS) is obviously a key deciding factor when purchasing a new product. Equally important is the usability of the CMS.

Robertson, James. Step Two (2007). Articles>Content Management>Usability

165.
#31707

Eliminating the END GAME from Electronic Deliverables

While executive management may sometimes believe that anyone can write and that a technical writer's job is to "Just Publish It", it may be time for technical writers to look at what they can do to improve the "end game" process, which Porter describes as "All the steps needed to create the desired output format – HTML, PDF, online help system, etc. – from the source content." By taking a closer look at the publishing process, without regard to content, technical communicators may discover ways they can streamline the steps it takes to get content published and ready for the end consumer.

Porter, Alan J. Writing Assistance (2005). Articles>Content Management>Single Sourcing>Online

166.
#31758

Enabling Information Sharing Integrity

Most companies accept the rapid obsolescence of their documents as an unavoidable cost of doing business. Its not. When dynamic documents replace static documents, users can bring together disparate, distributed data and content and combine it in a single document that is always accurate and up-to-date.

Sorofman, Jake. Content Wrangler, The (2008). Articles>Content Management>XML>Collaboration

167.
#22143

Enabling Language Translation with XML Tools and Standards   (PDF)

Maintaining consistency between a source document and its translated counterparts can be complex and troublesome. Innumerable challenges can arise with character sets, version control, text in graphics, tables, expansion of text, updates, and so on. Using XML for translation can help overcome some of these challenges. In this article, I explain how XML tools and standards can help remedy tricky issues related to translation.

Schnabel, Bryan. ComTech Services (2003). Articles>Content Management>Localization>XML

168.
#30863

Enabling Mass Customization for Communication: a Paradigm Shift  (link broken)   (PDF)

This article will discuss how technical communicators can break the fundamental trade-off between the need to re-use as much information as possible on one hand and the need to produce customer specific technical communication on the other hand. I will begin with a description of the fundamental trade-off between re-use and customized communication. I then make an analogy with the field of manufacturing, which has found ways to deal with a similar trade-off. Universal information modules are introduced as the solution, allowing the application of the manufacturing principle of mass customization to technical communication. The article ends by outlining the requirements needed for supporting tools to apply the notion of universal information modules.

Rombauts, Yves. Trisoft. Articles>Content Management>TC

169.
#13355

The End of Homemade Websites

Web services will free individual site designers from having to program and design common features. This will decrease business costs, increase usability, and let designers focus on and improve features that are unique to each site.

Nielsen, Jakob. Alertbox (2001). Design>Content Management>Web Design>Usability

170.
#18800

An End-to-End Multilingual Content Management System   (PDF)

This article will not try to answer why there's no end-to-end content management solution that supports the whole process from single-source authoring to multilingual publishing. At least, it cannot be bought off-the-shelf. Only companies with the size of J.D.Edwards are able to integrate the various components. They will even find the resources and the necessary expertise to implement vital components that are not readily available on the market (e.g. multilingual terminology management system).

Vangilbergen, Ludo. STC Proceedings (2002). Design>Content Management>Single Sourcing>Language

171.
#30199

Ensuring A Successful CMS Implementation

The single most important factor in a successful CMS implementation lies with you and your people. Your staff members are the principal users of the system, and the SMEs in your organization are the secondary users. It is their adoption of the new processes and governance structures that makes or breaks a CMS implementation. According to some, process and cultural change accounts for 90%, while technology contributes only 10% to the success of a CMS.

Hamer, Emma C. Rockley Bulletin (2007). Articles>Content Management>User Centered Design>Collaboration

172.
#30258

Enterprise Architecture Essentials, Part 6: Manageability

Organizations today face the challenge of two important enterprise architecture requirements: the need for agility and the overhead of regulatory governance. These requirements can be seen as mutually antagonistic -- if business processes must be flexible, then governance of those processes may be difficult. This article, part six in a six-part series, explores the notion of using manageability as a key enterprise architecture (EA) quality attribute to solve this problem. EA development is an ongoing process, and the central idea of this article is that by applying manageability as an EA attribute, the organizational processes, systems, and software become manageable.

Morris, Stephen B. IBM (2007). Articles>Content Management>Information Design>Regulation

173.
#28132

Enterprise Content Management in an Offshoring Context

Many companies outsource content management implementations to systems integrators, but what if the implementers are based half-way around the world? Wipro's Apoorv Durga offers some good advice for enterprises considering taking their next ECM project offshore. As this map suggests, the view is quite different from India.

Durga, Apoorv. CMSwatch (2006). Articles>Content Management>International>Offshoring

174.
#23938

Enterprise Content Management is a Key Success Factor for an e-Business Infrastructure   (members only)

The growth of e-business is driving organizations to manage and distribute digital content, including images, computer-generated output, business documents, rich media and more.

Zimmer, Mike. KMworld (2001). Articles>Knowledge Management>Content Management

175.
#23357

Enterprise Content Management: A Critical Review   (PDF)

A presentation about the use of ECM within the CMSwatch website.

Byrne, Tony. IAsummit (2004). Articles>Content Management>Single Sourcing

 
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