יש לערוך ערך זה

ניהול תוכן (content management או בקצרה CM) הוא סט של תהליכים וטכנולוגיות, בהם משתמשים כדי לקיים מחזור החיים של מידע דיגיטלי. דוגמאות קלאסיות למערכות ניהול תוכן הם מערכת ויקיפדיה, מערכות לניהול תכנים של אתרי אינטרנט, ומערכות טיפול בידיעות עיתונאיות.

Wikipedia (2006). (Hebrew) Articles>Content Management

Content Management Market Year in Review 2006

The Rockley Group takes a look back at the year 2006 in review. What happened in the CMS market? How is globalization changing the content management landscape? And, what about new communication vehicles like blogs, wikis, podcasts, and RSS feeds?

Rockley, Ann. Rockley Bulletin (2006). Articles>Content Management>Software

Add Functionality to Quick, Easy Site Deployment

More than a Web content management system, Octigon President James Smith calls Octane8 a deployment platform. What exactly can you deploy with Octane8? To name a few: public Internet sites, private intranet and extranet sites; sites for the group you'll be collaborating with for the next two weeks; sites with pages that sell; and sites with pages that inform.

Pastore, Michael. Intranet Journal (2003). Design>Content Management>Web Design

Advanced Content Development for the WWW  

Advanced Content Development for the World Wide Web is a course for people who wish to explore concepts of content development and management in greater depth than is usually possible in an introductory course. This course is designed to give you a chance to analyze and experience creating effective content for the web.

Hart-Davidson, William. Michigan State University (2003). Academic>Courses>Content Management

Advertisers are Missing the Internet Connection, OPA Report Reveals

According to a June 2006 study conducted on behalf of the Online Publishers Association (OPA) by the Center for Media Design at Ball State University, advertising dollars aren't keeping up with skyrocketing consumer web demand.

Dye, Jessica. EContent (2006). Articles>Content Management>Marketing

Advice for Single-Sourcing

I have seen the future and it works. We have just finished our first single-sourcing project using mif2go to convert FrameMaker source files to HTML Help *.chm files. These files are also the source of our printed user guide AND a hyperlinked PDF of the user guide placed on the distribution CD. There was considerable once-off pain setting up conversion templates (including CSS files) and conversion options but our next project will be much faster. The converted files DO NOT require ANY hand tweaking -- we just hand over to the release people to put the *.chm file on the installer CD. Our testing and support people are rapt, and consider the new help far better than the old help. An outsider would have no inkling that the help was produced in this way.

Finger, Hedley. InFrame (2002). Articles>Content Management>Single Sourcing

After the CMS Implementation Project

Much effort is focused, on the selection and subsequent implementation of a content management system (CMS). While it is obviously vital to ensure that the initial implementation project is successful, this is only the beginning of an ongoing commitment to growing and enhancing the use of content management throughout the organisation.

Robertson, James. CM Briefing (2004). Articles>Content Management>Project Management>Workflow

Ajax and Your CMS

If a modern day Rip van Winkle woke up after just a year's sleep, he would be stunned by the buzz around Ajax today. Technology is moving very quickly in this space and whether you are a web author, a CMS developer, or a regular web user, Ajax will make some exciting changes to your world.

Downes, Jonathan and Joe Walker. CMSwatch (2006). Articles>Content Management>Web Design>Ajax

An Overview of Single Sourcing with an XML Content Management System

Creating an XML-based Content Management System to single-source technical publications is as simple as 1 - 2 - 3. OK, maybe it isn't quite that easy, but this article discusses how it can be done.

Sapir, Rick. KeyContent.org (2004). Articles>Content Management>Documentation>XML

Analyzing the Analysts

An information architecture analysis of top business analysts' web sites.

Fox, Chiara and Keith Instone. Argus Center (2001). Articles>Content Management

Ann Rockley on the Rockley Group Blog and a New CMS Report

Ann Rockley shares information about an upcoming report on component content management systems her group will be releasing this summer. She also says the Rockley Group is launching a blog to provide quicker information to users in a more interactive way. She talks about the growing presence companies have in the blogosphere, and why they chose WordPress as their blogging tool.

Rockley, Ann and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>Content Management>Podcasts

Applying "Mass Customisation" Manufacturing Principles to Solve Technical Communication Problems

This article discusses how organisations can resolve the conflict between the need to produce bespoke, customer-specific, technical communication and the need to re-use as much information as possible. It begins with a description of the conflict and resulting trade-off and then compares it to the field of manufacturing, which has found ways to deal with a similar issue. Universal information modules are introduced as the solution - these allow the manufacturing principle of mass customization to be applied to technical communication. The article ends by outlining the requirements needed for supporting tools in order to adopt this solution.

Rombauts, Yves. Cherryleaf (2005). Articles>Content Management

Architectural Considerations in Digital Asset Management

What is the proper foundation for an enterprise-scale Digital Asset Management (DAM) system? How much of that system should be part of an organizations shared infrastructure and how much should be tailor-made to a specific application? There is no single answer to these questions, but changes in the technology industry are forcing everyonevendors and customers aliketo change their assumptions about how DAM systems will be built. This paper explains how the content-management infrastructure is changing, why that matters to DAM, and what benefits can be derived from leveraging a content infrastructure for DAM. Examples from an enterprise implementation at the University of Michigan illustrate the types of architectural issues and requirements that affect platform choices when selecting a digital asset management system.

Walter, Mark. Gilbane Report (2004). Articles>Content Management>Multimedia

Ask Tony: Future of Microsoft CMS

Microsoft has in no way abandoned the web content management market.

Byrne, Tony. CMSwatch (2005). Articles>Content Management>Software

ATAG (Authoring Tool Accessibility Guidelines) Assessment of WordPress

This document assesses WordPress 2.01 against the Authoring Tool Accessibility Guidelines 1.0.

Clark, Joe. JoeClark.org (2006). Articles>Web Design>Accessibility>Content Management

Attributes of Performance-Centered Systems: What Can We Learn from Five Years of EPSS/PCD Competition Award Winners?    

Reviews briefly the systems that Gery presented in Electronic Performance Support Systems and then focuses on the 19 attributes she subsequently developed to elucidate them. Then examines the 1997–2001 competition award winners in light of these attributes. Doing so, it turns out, both clarifies the attributes and suggests a few new ones.

Marion, Craig. Technical Communication Online (2002). Articles>Content Management>Online

Author-Friendly Electronic Submission to SGML-based Academic Journal

I and my co-workers developed an author-friendly method for electronic submission to an academic journal, which is published using a SGML (Standard Generalized Markup Language)-based system. The method uses a style function and RTF (rich text format), and can be used in popular word processing software: Microsoft Word, WordPerfect, PageMaker, etc. The method has been adopted in Bulletin of Chemical Society of Japan (CSJ) since April 1994, which is the monthly English journal of CSJ, and has been published since 1937. The journal has been published in a SGML-based system since January 1993. Our electronic submission method will be included in SIST (Standards for Information of Science and Technology) No. 14 (draft): 'Guideline for electronic submission', which is considered in SIST Committee in Japan, and will be published in near future.

Ishizuka, Hidehiro. ISRDP in Digital Libraries (1997). Articles>Content Management>SGML

Authoring Content for Multi-Purpose Publishing  

This presentation reviews the process used to develop documentation for a new software product.

Dumba, Cheryl, Fedeliza Espiritu-Lopez and Pam Barg. STC Region 7 Proceedings (2002). Presentations>Content Management>Single Sourcing

Avoid Long-Term Strategies

When it comes to information management or content management strategies, particularly at the enterprise level, there is a strong tendency (and desire) to create long-term plans. This briefing will explore some of the issues encountered when creating and executing long-term plans, and will argue for an approach that delivers benefits on a much more frequent basis.

Robertson, James. Step Two (2007). Articles>Content Management>Planning

Avoiding the Content Silo Trap™, Enterprise Content Management  

Organizations frequently fall into the content silo trap, multiple authors creating similar information, in many areas of the organization. Authors rarely share their information (they work in silos) or are even aware that this information already exists elsewhere in the organization. Technical communicators have been single sourcing for years, this session looks at how to move beyond technical publications to assist your organization with enterprise content management. This session includes a case study from Eli Lilly.

Rockley, Ann and Jodee Clore. STC Proceedings (2002). Design>Content Management>Information Design

Avoiding the Drone Syndrome: How to Keep Your Technical Writing Job Interesting in an Age of Automated Publishing  

Information development organizations are under increasing pressure to implement single-sourcing or other automated and highly structured document development processes. Forces driving this trend include translation requirements, niche marketing, the convergence of software and documentation, and shrinking cycle times and budgets. Initially, these changes threaten to remove everything that is challenging and interesting about the technical writer’s work. However, technical writers who successfully adapt to this new environment will find more opportunity than ever to use their analysis and writing skills and to develop additional negotiation and process management capabilities.

Guthrie, Melissa L. STC Proceedings (2000). Careers>Content Management>Single Sourcing>Technical Writing

Back to Fund-amentals: The Business Realities of Funding for Performance Support Projects    

Although electronic performance support systems (EPSSs) sound like exciting projects to technical communicators and instructional designers, many proposed EPSSs stay on the drawing boards because the organizations for whom they were designed choose not to fund them. In general, EPSSs require more up-front investment than traditional documentation and training. That additional expense, sometimes increasing up-front expenses by several times, could be enough to stop a project unless the designers can explain how the organization can benefit from this additional investment. In fact, most often, these organizations decline to fund the proposed EPSSs because the financial benefits of the EPSSs are not explained, and so the proposed EPSS is perceived to exceed the cost of designing and developing it. In other words, the businesses do not perceive that the EPSS is a good investment of their money.

Driscoll, Margaret and Colin Hynes. Technical Communication Online (2002). Articles>Content Management>Proposals

Benchmarking the Document Management Process  

The Bank of Canada manages the public debt as fiscal agent, for the Federal Government. As a public service organization, it is committed to deliver quality services to its clients in a cost effective and efficient manner. Recognizing that a fundamental role of documentation is to provide continuity within a changing environment, the Public Debt Department (POD) piloted best practices benchmarking of its internal documentation unit with partners identified as having best-in-class processes.

Edwards, Roy, James D. McGuire and Shirley A. Hancock. STC Proceedings (1997). Articles>Content Management>Assessment

A Better Approach: Requirements-Focused CMS Selection

Your organisation is unique, and as such, has a unique set of content management system (CMS) requirements. There is also no single 'perfect for everyone' content management system. Each product has its own set of strengths and weaknesses, and distinctive design principles. Unfortunately, the selection process followed by many organisations doesn't recognise this, leading to the purchase of a CMS which does not match business needs. Selecting a CMS does not have to be a lottery. By following a requirements-focused methodology, instead of a features-driven approach, the right CMS can be identified, and the business risks minimised.

Robertson, James. Step Two (2003). Design>Content Management>Software

Better Content Management through Information Architecture

Content Management Systems promise so much: content is easier to publish, easier to update, and easier to find and use. Lots of promises, but do CMSs really deliver? Masood Nasser examines why Content Management Systems often fail and shows how Information Architecture can come to the rescue.

Nasser, Masood. Boxes and Arrows (2007). Articles>Content Management>Information Design