Organizational communication, broadly speaking, is: people working together to achieve individual or collective goals. The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s.
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American Association for the Advancement of Science Annual Meeting
The AAAS Annual Meeting offers an interdisciplinary blend of more than 130 symposia, plenary and topical lectures; seminars on nanotechnology, vaccines and proteomics; the Forum for School Science; poster presentations; career fair; career workshops; and an exhibit hall.
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The AMWA Journal is the official publication of the American Medical Writers Association. Delivered quarterly to AMWA members and Journal subscribers, the AMWA Journal aims to be an authoritative, comprehensive source of information about the knowledge, skills, and opportunities in the field of biomedical communication worldwide.
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AMWA Position Statement on the Contributions of Medical Writers to Scientific Publications 
AMWA formed a new task force in 2001 to develop a statement regarding AMWA’s position on the contributions of biomedical communicators to scientific publications.
Hamilton, C.W. and M.G. Royer. Hamilton House (2003). Articles>Scientific Communication>Biomedical
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This article identifies and assesses the effectiveness of communicating expectations, listening, delegating, and providing feedback in relation to the Hersey-Blanchard Situational Leadership model. It reviews the correlation between task versus relationship behavior that forms the basis of the Situational Leadership model. Then the article summarizes information found in literature on effective techniques for the four skills stated above. As these techniques are identified, they are discussed in relation to their effective use in the Situational Leadership model. To understand the application of the model in businesses and its impact on managers communication effectiveness, we conducted a study of an operational department of a Fortune 500 financial services company. The results and content analysis of a survey we administered by random selection of the managers in this department indicate that successful use of the Situational Leadership model relies on effectiveness in four communication components: communicating expectations, listening, delegating, and providing feedback. Finally, we recommend areas of future research such as comparison analysis of surveys, interviews, and focus groups with subordinates of managers who have been trained on the Situational Leadership model and those who have not.
Brown, Nicole A. and Randolph T. Barker. Journal of Technical Writing and Communication (2001). Articles>Business Communication>Management
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And Now, From the Company that Brought You the Seven-Eyed Trout: Risk Communication in Action
Risk communication is usually defined as an interactive process of exchanging information and opinions among individuals, groups, and institutions or agencies concerning a risk or potential risk to human health, safety, or the environment. It draws from established principles of sociology and psychology to communicate with hostile or frightened audiences about sensitive issues. The demonstration illustrates the most important principles of risk communication as they are applied to a fictitious community.
Durbin, Margaret E., Linnea E. Wahl, S.T. Molony, Susan Klein and Carol Wade. STC Proceedings (1993). Articles>Risk Communication
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A blog about writing fiction, nonfiction and copywriting.
Booth, Angela. TypePad.com. Resources>Writing>Business Communication>Blogs
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Angry Bloggers Attack: How Do You Respond?
When bloggers attack, we, as trained communication experts, must be ready to respond, and must recognize bloggers as a new wave of reporters. Many are key influencers who can rally a community against you. Working with bloggers and responding quickly builds rapport and relationship. And gets you the bigger story—maybe even a more balanced story.
Miller, Roy G. Communication World Bulletin (2006). Articles>Business Communication>Public Relations>Blogging
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Annual Report Graphic Use: A Review of the Literature 
Corporate annual reports typically include a narrative section and a financial section. The narrative section is not scrutinized by auditors as the financial section is, yet many readers rely heavily on its graphs to estimate the firm's financial situation. However, the graphs often misrepresent the financial data. To better understand annual report graphs' important role, this article examines more than 25 years of literature related to these four areas: (a) the ways financial graphs are prepared, used, and misinterpreted; (b) differences by country; (c) regulatory influences for accountants; and (d) the parts formatting and media selection decisions play in communication interpretation and persuasion. Across the literature, the author notes consensus that annual report graphs are widely used in many countries and that there is rampant disregard for the guidelines for their accurate, non-misleading presentation. The article concludes with seven proposed directions for future research.
Penrose, John M. JBC (2008). Design>Document Design>Business Communication>Visual Rhetoric
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Annual Reports: A Literature Review (1989-2001)
Since the collapse of Enron Corporation in November 2001, annual reports and corporate financial disclosures have been the focus of government, corporate, and public attention. This article examines the literature written about annual reports between 1989 and 2001 to identify trends in research and determine areas of future study. Articles were categorized as related to SEC regulations and guidelines, summary annual reports, online annual reports, rhetorical analysis of annual reports, readability and accessibility of annual reports, methods of conveying negative information in annual reports, effective annual report writing, use and importance of annual reports, or use of annual reports in business writing classes. Post-Enron, it is likely that the number of articles in this area will dramatically increase over the next five to ten years.
Lord, Heather L. Journal of Technical Writing and Communication (2002). Articles>Business Communication>Financial>Reports
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Applying the Elaboration Likelihood Model to Technical Recommendation Reports 
Elaboration Likelihood Model (ELM) can help proposal writers identify effective document design techniques and parts of arguments that are critical to persuasion. In addition, ELM has implications for other types of technical communication, including recommendation or feasibility reports. While one would anticipate that decision-makers would be willing and able to evaluate critically all arguments presented in a recommendation report, ELM explains why this is rarely so. Therefore, technical communicators can profit by understanding and using the two routes to persuasion or attitude shift, the central and peripheral routes, explained by ELM.
Engle, Carol. STC Proceedings (1993). Articles>Business Communication>Reports>Rhetoric
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Architecture and Communication Among Product Development Engineers
This paper summarizes some quantitative measures and qualitative observations that we have made regarding the effects of architecture on technical communication. We begin with some early results, showing how the probability that two organizations’ members will communicate regularly declines rapidly with the distance between their work locations. . Following this, we assess several objections to these observations and deal with each. We look briefly at the relationships among different media, (i.e., face-to-face, telephone, electronic mail) and how each is affected by separation. Finally, we discuss some examples of architectural strategies for managing communication.
Allen, Thomas J. MIT (1997). Articles>Communication>Engineering
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Are You Communicating Dynamically?
It took only a few years for the Internet to fundamentally change the way we communicate. Marketers have learned to take advantage of this new medium by creating innovative ways to reach their audiences. But what about business communicators? Have we really taken advantage of everything the ’Net has to offer? With all the choices for news and information, how do we cut through the noise of the competition, keep our audiences engaged and influence them to move in the right direction? We need to think of the Internet as a dynamic communication tool that gives us the ability to target, focus and change our messages constantly in order to influence diverse sets of audiences.
Bechtel, Chris. Communication World Bulletin (2004). Articles>Communication>Marketing
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We can't halt the flow of incoming email messages, but we can give you some suggestions that will help you become a better email communicator.
Blicq, Ronald S. TC-FORUM (1999). Articles>Business Communication>Correspondence>Email
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Are You Guilty of Sloppy E-mails? It Can Cost You
Some of the nicest people we know send the most thoughtless e-mails. Many are telegraphic, with a smattering of disconnected words and abbreviations, leaving the reader to fill in the blanks. Most are dashed off without review and arrive in their native state: confusing, grammarless and brimful of spelling errors. That's not even to mention lack of logic and transitions.
Canavor, Natalie and Claire Meirowitz. Communication World Bulletin (2006). Articles>Business Communication>Correspondence>Email
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"Aristotle's Pharmacy": The Medical Rhetoric of a Clinical Protocol in the Drug Development Process
This article analyzes the clinical protocol within the rhetorical framework of the drug development and approval process, identifying the constraints under which the protocol is written and the rhetorical form, argumentative strategies, and style needed to improve and teach the writing of this document.
Bell, Heather D., Kathleen A. Walch and Steven B. Katz. Technical Communication Quarterly (2000). Articles>Scientific Communication>Biomedical
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The Art and Science of Policy and Procedure Writing and Publishing
This is an informational site dedicated to topics relevant to writing and publishing business process knowledge, especially policies and procedures. The objective of this site is to openly share information about writing and publishing policies and procedures and other forms of business knowledge.
Kopp, Gary. Policy Procedure Manual (2007). Articles>Business Communication>Policies and Procedures>Technical Writing
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The Art of Risk Communication: Overcoming the Public Fear Surrounding Controversial Projects
Technical writers and editors in the environmental field can make additional contributions to the document production process by becoming familiar with risk communication principles. These principles can help us communicate more effectively with the public about controversial environmental projects, which are ever increasing. Considering the public's power to delay such projects, our ability to diminish public opposition through good risk communication skills is invaluable.
Barr, Christine R. STC Proceedings (1994). Articles>Risk Communication>Environmental>Writing
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Whether you're a tech writer, documentation manager or training professional, after reading this article you may consider incorporating some marketing techniques into your annual objectives to maximize your career development.
Harris, Kerri. Writing Assistance (2005). Articles>Business Communication>Marketing
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Little attention has yet been paid to the unique workplace that the Hudson's Bay Company constituted and the unique discursive activity on which that workplace fundamentally depended.
Venema, Kathleen. Rhetor (2004). Articles>Business Communication>History
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Assess Your Publication's Value and Impact
The next time your boss asks you, "So what has the publications done for us lately?", have some of the following measurements to hand over.
Sinickas, Angela D. Sinickas Communications (2000). Articles>Business Communication>Newsletters>Bandwidth
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This paper analyzes emerging community informatics evaluation literature to develop an understanding of indicators used to gauge project impacts in community networks and technology centers.
O'Neil, Dara. Georgia Institute of Technology (2002). Articles>Communication>Community Building>Assessment
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Assessing Information Needs of Diverse Users to Guide Web Design and Content Development
This paper presents a qualitative study of Centers for Disease Control and Prevention's diverse users and their mental models regarding injury-related content. The study employed an innovative modified contextual inquiry method utilizing tailored, in-depth interviews with five distinct user groups. Included in this paper is a detailed description of the background, framework, and method used for this study. Analysis of the full results was still in process at the due date of this paper. The results will be in the presentation's slide set and available from the STC website www.stc.org.
Pettit Jones, Colleen and Susan J. Robinson. STC Proceedings (2004). Articles>Web Design>Scientific Communication>Biomedical
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Association for Business Communication
The Association for Business Communication (ABC) is an international organization committed to fostering excellence in business communication scholarship, research, education, and practice.
Association for Business Communication. Organizations>Business Communication>Communication
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Association for the Rhetoric of Science and Technology (ARST)
ARST was founded in 1992 with the hope of providing a forum for researchers and teachers in the area of the rhetoric of science and technology. Since then, ARST has hosted day-long conferences in conjunction with the annual meetings of National Communication Association (NCA). In addition, ARST acts as an interest group of NCA to host panels and papers within the conference itself. Originally called the American Association for the Rhetoric of Science and Technology, in November 2006 members voted unanimously to rename the organization to the Association for the Rhetoric of Science and Technology in order to better reflect the international nature of its membership and intellectual concerns.
ARST. Organizations>Rhetoric>Technology>Scientific Communication
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The Association for Women in Communications
The Association for Women in Communications is the one organization that recognizes the complex relationships that exist across communications disciplines. Modern communicators must demonstrate competence in varied disciplines and be able to network and make career moves across the broad spectrum of communications fields. Disciplines represented within the association include: print and broadcast journalism, television and radio production, film, advertising, public relations, marketing, graphic design, multi-media design, and photography. The list is continually growing as the profession expands into the newer media.
