Avoiding Client/Contractor Nightmares: Best Practices for Contractor Management  

You've secured the budget to produce some badly needed, high visibility deliverables. Part of that budget includes funding for contractors. To help manage and guide the communications between your contractors, your staff, and your management, you want to use your company's best practices. The best practices of the contractor or provider firm you employ should closely match your own company's best practices. Beginning on the "same page" will eliminate headaches and expenses during the lifecycle of the project. A quick comparison of practices and procedures enables you to proceed with the project confident that you are using competent outside resources.

Michaels, Sherry, Maggie Haenel, Ann Backhaus. STC Proceedings (2004). Careers>Project Management>Consulting

Lessons Learned the Hard Way in an Architectural Document Disaster  

Delivering project reports in radically different formats gave the client a bad impression of this consulting firm. Here's how the staff remedied the situation and learned from their mistake.

Kalvar, Shannon T. TechRepublic (2003). Careers>Consulting>Project Management>Reports