Using Total Quality Management to Manage Technical Reviews  

The purpose of this workshop is to introduce attendees to Total Quality Management (TQM) techniques and practices. TQM offers common-sense guidance in the quest for quality. Using the example of an out-of-control technical review cycle, the workshop shows attendees how to better manage the technical review process, resulting in accurate, high-quality documents.

Fisher, Charles D., Jr. and Kurt Gustafson. STC Proceedings (1993). Careers>Management>Editing>SMEs