Delivering Bad News Effectively (and Other Useful Communication Skills for Managers)  

Learning how to communicate effectively when people problems arise is a key to your success as a manager. To make the process easier for yourself, you should learn to set clear expectations of your employees, make specific observations of their work and behavior, conduct timely communication with them when problems arise, listen closely when they respond, and schedule a follow-up meeting after the crisis has passed.

Giammona, Barbara A. STC Proceedings (1999). Careers>Management>Communication>Collaboration

Fundamentals of Leadership: Communicating a Vision

Great leaders are not always born that way. Unfortunately, many management training programs don't sufficiently emphasize leadership development, but instead focus on fundamentals and the day-to-day tasks that confront managers within the organization. This article takes a look at how having vision and then communicating it is the foundation of leadership and contributes to the makeup of a truly great leader.

Harris, Kerri. Writing Assistance (2006). Careers>Management>Collaboration>Business Communication

Keep Pesky Business Types at Bay by Focusing on the Strategic Goal  

If you have ever been forced to deal with business types who have no technical know-how, then you know how these types can work against IT's progress. Here's how to improve your business/IT communication by concentrating on the strategic goals.

Hardin, Ken. TechRepublic (2003). Careers>Business Communication>Project Management>Collaboration