Managing Quality Graphic Design in a Documentation Project  

Supervising the design of documentation is challenging for documentation managers who have little or no educated knowledge of design. However, quality design that maintains ease of reading, accessibility, comprehension, retention, and aesthetics is vital to the usability and success of the documentation and should be carefully monitored by the documentation manager. Decisions must be made up front on four design areas -- packaging, layout, typography, and highlighting -- before the project is underway. In addition, audience analysis and a design style guide are two techniques that managers should embrace in supervising design.

Listeman, Amy J. STC Proceedings (1995). Careers>Graphic Design>Document Design>Documentation