Information development organizations are under increasing pressure to implement single-sourcing or other automated and highly structured document development processes. Forces driving this trend include translation requirements, niche marketing, the convergence of software and documentation, and shrinking cycle times and budgets. Initially, these changes threaten to remove everything that is challenging and interesting about the technical writer’s work. However, technical writers who successfully adapt to this new environment will find more opportunity than ever to use their analysis and writing skills and to develop additional negotiation and process management capabilities.
Guthrie, Melissa L. STC Proceedings (2000). Careers>Content Management>Single Sourcing>Technical Writing
Defining 'Value-Adding Work' of In-House Information Development Groups 
Many in-house information development groups are redefining their role (or seeking to justify their existence) around the concept of 'value-adding work.' But which tasks are value-adding? Finding an answer to this question is critical for the survival of information development groups. Unfortunately, there is no easy, 'one size fits all' answer, because the response depends largely on your point of view. Thus, deciding what is and isn't value-adding may require technical communicators to do more project-by-project task, audience, and media analysis than ever before.
Collins, William L. STC Proceedings (1998). Careers>Content Management>Information Design>Content Strategy
With such a considerable portion of our collective mindshare devoted to information management products these days, it's no wonder that you're lost in terminology and technology. And it's no wonder that so many of us are confused.
Byrne, Tony. CMSworks (2004). Careers>Content Management>Indexing
Single Sourcing and the Technical Communication Career Path

Considers how most technical writing uses a craftsman model and evaluates the applicability of that model to single sourcing. Proposes a technical communication career path with distinct job responsibilities for junior and senior writers.
Albers, Michael J. Technical Communication Online (2003). Careers>Content Management>Single Sourcing
What's to Become of the Tech Pubs Department? Technical Communication and Content Management 
As technical publications groups are finding themselves thrust upon the main stage of the global economy, they face new demands such as reconstituting themselves internally and resituating themselves in their wider organizations. Read on for ideas about how to incorporate content management (CM) into the process.
Boiko, Bob. Intercom (2007). Careers>TC>Management>Content Management
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