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	<title>Careers&gt;Consulting&gt;Collaboration</title>	<link>http://tc.eserver.org/dir/Careers/Consulting/Collaboration</link>
	<description>A listing of the most recently indexed works about Careers and Consulting and Collaboration in the field of technical communication.</description>
	<language>en-us</language>
	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
	<managingEditor>tclib-editorial@eserver.org (TC Library Editorial Board)</managingEditor>
	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
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		<title>Careers&gt;Consulting&gt;Collaboration</title>
		<link>http://tc.eserver.org/dir/Careers/Consulting/Collaboration</link>
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	<item>
		<title>How To Identify and Deal With Different Types Of Clients</title>
		<link>http://tc.eserver.org/35456.html</link>
		<guid>http://tc.eserver.org/35456.html</guid>
		<description>In business, being able to read people and quickly get a sense of who you’re dealing with is an invaluable skill. It turns your encounter with a client into an opportunity to catch a glimpse of the upcoming project and how it will need to be handled. It is one of the building blocks of a professional relationship. In today’s digital age, the arena has shifted to the Web, and the online office space that most freelancers inhabit limits personal interaction. Though sussing out a client’s personality via online communication is difficult, it still remains an invaluable tool in your arsenal.</description>
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	<item>
		<title>Getting to No</title>
		<link>http://tc.eserver.org/35405.html</link>
		<guid>http://tc.eserver.org/35405.html</guid>
		<description>A bad client relationship is like a bad marriage without the benefits. To avoid such relationships, or to fix the one you&apos;re in, learn the five classic signs of trouble. Recognizing the never-ending contract revisionist, the giant project team, the vanishing boss and other warning signs can help you run successful, angst-free projects.</description>
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	<item>
		<title>Client Buy-In</title>
		<link>http://tc.eserver.org/31041.html</link>
		<guid>http://tc.eserver.org/31041.html</guid>
		<description>It&apos;s not about what software you use, or how you organize your document, or how big the document is; but about whether the expectations the client has set, have been met. The question is, then, how do we assure we&apos;re meeting all the client&apos;s expectations? The answer is client buy-in.</description>
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	<item>
		<title>Forging Effective Partnerships with Clients</title>
		<link>http://tc.eserver.org/30148.html</link>
		<guid>http://tc.eserver.org/30148.html</guid>
		<description>Numerous helpful references and courses teach us how information developers can create value for clients through good project management, but getting our partners to recognize that value remains a challenge.</description>
	</item>
	<item>
		<title>How to Deliver Bad News to Customers</title>
		<link>http://tc.eserver.org/29254.html</link>
		<guid>http://tc.eserver.org/29254.html</guid>
		<description>In order to be effective in the usability business, you have to face the fact that you&apos;ll have to deliver bad news. You have to talk about what&apos;s not working. You might have to bruise egos and make your client uncomfortable.</description>
	</item>
	<item>
		<title>Client-Friendly Atmosphere: The Polish and The Lubricants</title>
		<link>http://tc.eserver.org/27086.html</link>
		<guid>http://tc.eserver.org/27086.html</guid>
		<description>During the last few years in projects, I interacted with a lot of clients. All these projects were based offshore, where client interaction was mainly through emails or teleconferences. When you do not work face-to-face with clients, communication is key to win your clients&apos; confidence.</description>
	</item>
	<item>
		<title>My Time in Hell, or Why I Fired a Client</title>
		<link>http://tc.eserver.org/26210.html</link>
		<guid>http://tc.eserver.org/26210.html</guid>
		<description>Some team members wanted the guide to be extremely prescriptive of format and content. Others insisted that it offer only minimal guidelines. A compromise was unacceptable to either side.</description>
	</item>
	<item>
		<title>Rules of the Game: Contract Consulting and Negotiating Skills</title>
		<link>http://tc.eserver.org/24917.html</link>
		<guid>http://tc.eserver.org/24917.html</guid>
		<description>A panel of experts will discuss how negotiating with vendors, business partners, peers, or employees can turn differences to mutual gain. Whether the technical communicators finds professional fulfillment and financial success from permanent or contract employment, as an employee or as a manager, the panel will offer suggestions, rules of thumb, and examples of how to optimize success in the work environment. The perspectives offered will be from the viewpoints of the consultant, the contractor, and the organization. Two papers, “Successful Contract Consulting” and “Negotiating Rules for Technical Communicators” provide background for this panel.</description>
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	<item>
		<title>Growing Your Practice by Managing Business Relationships</title>
		<link>http://tc.eserver.org/23663.html</link>
		<guid>http://tc.eserver.org/23663.html</guid>
		<description>Independent contractors and consultants know the value of working cooperatively with other professionals to complete complex projects. &apos;Other professionals&apos; includes subcontractors, other independent contractors&#xD;and consultants, and business partners. The formation of&#xD;these kinds of strategic relationships can help meet the&#xD;demands of today’s diverse markets and clients.&#xD;This paper outlines some of the basic issues that&#xD;surround business relationships, including planning&#xD;(estimating and bidding), formalizing project-based&#xD;contractual relationships, and exploring more permanent&#xD;partnership arrangements.</description>
	</item>
	<item>
		<title>Managing the Client: A Fairy Tale</title>
		<link>http://tc.eserver.org/13669.html</link>
		<guid>http://tc.eserver.org/13669.html</guid>
		<description>Remember that a successful project has a measurable and positive impact on the client&apos;s business objectives. Set a time period to measure the progress toward achieving those objectives, and plan to measure progress on a regular basis. If you find that there are adjustments that should be made, or additions that can improve the project&apos;s functionality, do them.</description>
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