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Building Blocks to a Body of Knowledge for User-Centered Design: To Certify or Not to Certify

For the past nine months the Usability Professionals’ Association (UPA) participated in a project to investigate the feasibility of certifying usability (or user-centered design) professionals. The project was kicked off in Salt Lake City last November when a group of people from many organizations, countries and associations met for three days. That meeting ended with a sense of enthusiasm for creating a certification program based on the international standard for a human-centered design process, ISO 13407. The group planned activities to survey professionals to determine the level of support for certification, and to understand the benefits and drawbacks seen by stakeholders.

Quesenbery, Whitney. Usability Interface (2002). Careers>Certification>Usability>Body of Knowledge