http://tc.eserver.org/dir/Careers/Business-Communication/Technology A listing of the most recently indexed works about Careers and Business Communication and Technology in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Careers/Business-Communication/Technology http://tc.eserver.org/29374.html http://tc.eserver.org/29374.html As an IT support pro, you not only need to be able to diagnose computer problems, you also must be able to effectively communicate the problem to the user. Use these tips to develop your soft skills, become a star player, and move up the IT ladder. http://tc.eserver.org/29048.html http://tc.eserver.org/29048.html The profession of technical communication is in transition. While a few might argue that we are in danger of being swallowed up by large, institutional realignments, it seems more likely that the future workplace (as characterized by Senge, among others) will put communication, culture, and collaboration at the center of work. However, in order for the profession to exploit these opportunities, we must understand the impact of integrated information technology (IT) on organizations. I summarize the interaction of corporate culture, leadership/management, human resources, and advanced networking and web-based applications (more commonly called an Intranet) for the successful integration of new IT products into an established and well-defined organization. Background research for this paper was conducted as part of an Army Summer Faculty Research and Engineering grant. http://tc.eserver.org/29036.html http://tc.eserver.org/29036.html This longitudinal study was conducted to identify trends in entry-level technology, interpersonal, and basic communication competencies and skills using entry-level classified newspaper advertisements from ten standard U.S. metropolitan statistical areas. Two competencies and one skill were selected from the Workplace Know-How's identified by the 1991 U.S. Department of Labor Secretary's Commission on Achieving Necessary Skills (SCANS). Specifically, ads including interpersonal competencies increased for the fourth consecutive year; ads including basic communication skills increased for the second consecutive year. Ads including technology competencies decreased slightly; however, the overall trend for technology remains strong. Therefore, the workplace continues seeking the competencies and skills advocated by the SCANS authors.