Directives Do Right: Writing for the "Mounties"  

Coates's job as a senior writer and editor for the Royal Canadian Mounted Police is full of variety and challenges.

Coates, Melanie. Intercom (2006). Careers>Business Communication>Case Studies

Finding Your Way: John Deveney, ABC, Discusses His Views on Consulting

Natasha Spring talks with John Deveney about the success of his consulting firm, client relationships, technology, and the challenges he has faced.

Spring, Natasha and John Deveney. Communication World Bulletin (2005). Careers>Consulting>Business Communication>Case Studies