Cultural Issues in Business Communication 
Practical tips and ideas for those who develop material, services or products for translation and/or export.
Sellin, Rob and Elaine Winters. bena.com (1996). Books>Writing>Business Communication>Localization
The words 'white paper' in the title of a document no longer indicate a detailed and authoritative report. Many white papers today are overly long product brochures weighed down by weak organization, confusing content, unsupported assertions, and poor document design. If you follow the instructions in this guide, you will write real white papers: authoritative business communications that achieve marketing goals by explaining technical ideas clearly with a compelling presentation of business value.
Kemp, Al. Impact Technical Publications (2005). Books>Writing>Business Communication>White Papers
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