A directory of resources inthe field of technical communication.


16 found.

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AAA Accessibilità Cercasi   (members only)

Fare Accessibilità significa avere delle conoscenze tecniche, avere dimestichezza con Standard e Raccomandazioni del W3C. Ma non solo. Significa conoscere il target dell´Accessibilità, erroneamente ed ingenuamente precluso ai soli disabili. Significa conoscere chi sono le persone disabili, che prima di essere disabili, sono Persone. Sono coloro che vivono sulla propria pelle ogni giorno le conseguenze di scelte strategiche sbagliate di coloro che hanno il potere, con un sì o con un no, di creare o abbattere le barriere tecnologiche che ostacolano il libero accesso alle informazioni ed ai servizi online.

Bertini, Patrizia. Apogeonline (2004). (Italian) Books>Usability>Accessibility>eBooks


E-Banking: Quando il Servizio non è Accessibile   (members only)

La zona di confine tra normalità e disabilità è una delle più permeabili, soprattutto quando, come oggi, l'invecchiamento crescente della popolazione è messo a dura prova da una continua rincorsa ad apprendere e padroneggiare sempre nuove tecnologie di accesso ai servizi. L'e-book di Patrizia Bertini e Marco Trevisan non arriva per caso nell'Anno del Disabile. È frutto di un interesse di lunga data e di un sistematico lavoro di ricerca per rendere visibili e quindi superabili le barriere più insidiose, quelle dell'informazione. In particolare, quelle barriere che continuano a impedire l'accesso di tutti ai servizi bancari automatizzati (ATM/Bancomat) e ai servizi in rete (e-banking).

Bertini, Patrizia and M. Trevisan. Apogeonline (2003). (Italian) Books>Usability>Accessibility>eBooks


E-Books: Are We Going Paperless?

Will electronic books (e-books) change the experience of reading? Will students soon carry a mobile device in their backpacks instead of a ton of textbooks? Some major university projects at the University of Michigan and at Columbia have already created and distributed electronic versions of textbooks (Epstein, 1999). In addition, Microsoft joined publishing firms and electronic manufacturers to set open technical standards for the electronic book format (Wired News, 1999). So what advantages do e-books offer? Some advantages include convenience and reduced storage space. Anywhere from 10 to 250 textbooks or novels can be held on the device, depending on the e-book model, so you can have a portion of your library with you. In addition, users can annotate, highlight, bookmark, and publish their own content on the e-book. By removing the need for paper, the cost of books should decrease and also decrease environmental damage. Another advantage of the e-book is accessibility. Those with visual impairments can increase the font size to improve readability.

Selvidge, Paula and C. Phillips. Usability News (2000). Articles>Usability>Publishing>eBooks


The Fourteen Biggest E-Book Design Mistakes

Roger C. Parker returns with this tutorial to help make your electronic publications attention-getting, attractive, and easy to read... all part of his recent book Design to Sell.

Parker, Roger C. Design, Typography and Graphics (2006). Design>Document Design>eBooks>Usability


Improving the Usability of E-Book Readers   (peer-reviewed)

The use of e-book readers (e-readers or electronic-readers) has become increasingly widespread. An e-reader should meet two important requirements: adequate legibility and good usability. In our study, we investigated these two requirements of e-reader design. Within the framework of a multifunctional approach, we combined eye tracking with other usability testing methods. We tested five electronic reading devices and one classic paper book. The results suggested that e-readers with e-ink technology provided legibility that was comparable to classic paper books. However, our study also showed that the current e-reader generation has large deficits with respect to usability. Users were unable to use e-readers intuitively and without problems. We found significant differences between the different brands of e-book readers. Interestingly, we found dissociations between objective eye-tracking data and subjective user data, stressing the importance of multi-method approaches.

Siegenthaler, Eva, Pascal Wurtz and Rudolf Groner. Journal of Usability Studies (2010). Articles>Usability>eBooks


International User Interfaces

Browse the complete table of contents for this book and read about international usability testing.

del Galdo, Elisa and Jakob Nielsen. John Wiley and Sons (1996). Books>Usability>User Interface>International


iPad and Kindle Reading Speeds

A study of people reading long-form text on tablets finds higher reading speeds than in the past, but they're still slower than reading print.

Nielsen, Jakob. Alertbox (2010). Articles>Usability>eBooks>Mobile


Issues of Saliency and Recognition in the Search for Web Page Bookmarks

Describes the effect of bookmark naming on bookmark recognition. The purpose was to provide empirically-determined guidelines for web producers on how to title pages in order to optimise the recognition of bookmarks by users, and to increase the rate of revisitation as a result.

Poole, Alex. Alex Poole (2005). Books>Information Design>Usability>Web Browsers


Kindle Fire Usability Findings

Amazon.com's new Kindle Fire offers a disappointingly poor user experience. Using the web with the Silk browser is clunky and error-prone. Reading downloaded magazines is not much better. Mobile web sites work best on the 7-inch tablet. Users had great trouble touching the correct items on full sites, where UI elements are too small on the Fire screen.

Nielsen, Jakob. Alertbox (2011). Articles>Usability>Mobile>eBooks


Organizing Digital Information for Others

In this short book, we explore how lists, categories, trees and facets can be better used to organize information for others. We also learn how metadata and taxonomies can connect different collections and increase the findability of information across the website or intranet.

Nichani, Maish. PebbleRoad (2012). Books>Information Design>Web Design>Usability


The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface

Menu selection is emerging as an important mode of human/computer interaction. This book, the first entirely devoted to this important form of human/computer interaction, provides detailed theoretical and empirical information of interest to software designers and human/computer interaction specialists and researchers. A new theoretical approach to menu selection is taken by developing a psychological theory of cognitive control by the user. A comprehensive review of empirical research on menu selection is presented in an organized fashion to aid in the design and evaluation of systems. Finally, information is given on how to protype and evaluate menu selection systems using both performance data and user ratings.

Norman, Kent L. University of Maryland (1991). Books>Information Design>Usability>Cognitive Psychology


Task-Centered User Interface Design

The central goal of this book is to teach the reader how to design user interfaces that will enable people to learn computer systems quickly and use them effectively, efficiently, and comfortably. The interface issues addressed are primarily cognitive, that is, having to do with mental activities such as perception, memory, learning, and problem solving. Physical ergonomic issues such as keyboard height or display contrast are covered only briefly.

Lewis, Clayton and John Rieman. HCIbib.org (1994). Books>Usability>User Interface


Universal Usability Guide

The goal of universal access to information and communications services is compelling. Enthusiastic networking innovators, business leaders, and government policy makers see opportunities and benefits from widespread usage. But even if they succeed and the economies of scale bring low costs, computing researchers will still have much work to do. They will have to deal with the difficult question: How can information and communications services be made usable for every citizen? Designing for experienced frequent users is difficult enough, but designing for a broad audience of unskilled users is a far greater challenge. Scaling up from a listserv for 100 software engineers to 100,000 schoolteachers to 100,000,000 registered voters will take inspiration and perspiration.

Shneiderman, Ben. Universal Usability (2000). Books>Usability>Accessibility>Universal Usability


Review: Usability Reading Suggestions

In anticipation of our upcoming Halloween Social with TriUXPA at LevelUp Kitchen-Barcadium on Thursday, October 29, I’ve got 5 highly-rated Usability books, which you should check out.

Saunders, Lindsay. Carolina Communique (2015). Books>Reviews>Usability


User-Friendly Usability Reports: The Effect of Praise on Product-Improvement Efforts By Teams   (PDF)

A largely uncharted issue in usability is the effect that a particular style of usability report has on the motivation of the team whose work the report addresses. Recent work in cognitive science and social psychology offers evidence of an intimate interconnection among thought, emotion and motivation, with implications for usability reports as well as other forms of technical communication. In this preliminary study, fifteen triads of adult workers arranged materials on a prototype Web site for forty-five minutes. They were then subjected to negative, positive-and-negative, or neutral feedback conditions. Measures for motivation were post-treatment time on task, as well as individual self-reports on attitudes.

Missimer, Constance A. University of Washington-Seattle (2002). Books>Usability>Reports>Rhetoric


Учебник по Проектиране на Човеко-Машинен Интерфейс

През последните 20 години технологиите са напреднали до такава степен, че почти всеки влиза в контакт с компютър по един или друг начин. За разлика от изминалите години, когато само специалисти са използвали компютри, днес знанията и опита на различните потребители са много големи. Затова е важно начина, по който хората и компютрите си взаимодействат да е точен и ясен. Въпреки това, проектирането на точен ЧМИ не винаги е тривиално, както сочат повечето от лошо проектираните Компютърни Системи (КС). Едно от предизвикателсвата на проектирането е то да е в течение на технологичните промени и да осигурява максимална полза за човека. Главната причина, поради която много хора от бизнеса се интересуват от ЧМИ е, че те искат да спечелят, като увеличат ефективността на персонала си. Друга важна причина е сигурността: някои видове КС могат да застрашават живота, ако нямат добър интерфейс.

University of Sofia (2001). (Bulgarian) Books>Usability>Human Computer Interaction

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