#27664
Ce livre répond à deux questions. La première question est Pourquoi je dois rendre mon site web plus accessible ? Si vous n'avez pas de sites web, ce livre n'est pas pour vous. La seconde question est Comment puis-je rendre mon site web plus accessible ? Si vous n'êtes pas convaincu par la première réponse, vous ne serez pas interessé par la seconde.
Pilgrim, Mark. Dive Into Accessibility (2002). (French) Books>Web Design>Accessibility
#20359
Producing Quality Technical Information 
A book about how to produce well-constructed technical writing and illustration.
Dean, Morris. Journal of Computer Documentation (2002). Books>Writing>Technical Writing>Technical Illustration
#10872
A Project Plan for Creating Training Courses 
This link formerly referenced a free Microsoft Project 98 project plan for designing and developing technical courseware. This has been expanded into a 78-page ebook on how to write a successful software training course.
Rice, William H. IV. WilliamRice.com (2004). Books>Education>Project Management>Technical Writing
#13627
Promoting Health: Intervention Strategies from Social and Behavioral Research
By itself, biomedical research cannot address the most significant challenges to improving public health. Approximately half of all causes of mortality in the United States are linked to social and behavioral factors such as smoking, diet, alcohol use, sedentary lifestyle, and accidents. Yet less than five percent of the money spent annually on U.S. health care is devoted to reducing the risks of these preventable conditions. Behavioral and social interventions offer great promise, but as yet their potential has been relatively poorly tapped. Promoting Health identifies those promising areas of social science and behavioral research that may address public health needs.
Smedley, Brian D. and S. Leonard Syme, Eds. National Academies Press (2001). Books>Scientific Communication
#14153
The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
Menu selection is emerging as an important mode of human/computer interaction. This book, the first entirely devoted to this important form of human/computer interaction, provides detailed theoretical and empirical information of interest to software designers and human/computer interaction specialists and researchers. A new theoretical approach to menu selection is taken by developing a psychological theory of cognitive control by the user. A comprehensive review of empirical research on menu selection is presented in an organized fashion to aid in the design and evaluation of systems. Finally, information is given on how to protype and evaluate menu selection systems using both performance data and user ratings.
Norman, Kent L. University of Maryland (1991). Books>Information Design>Usability>Cognitive Psychology
#22787
Quintilian's Institutes of Oratory
A classical discussion of how to speak appropriately to audiences.
Honeycutt, Lee. Iowa State University (2003). Books>Rhetoric
#14505
Read It Or Skip It? The Textbook's Preface 
An informal survey of 18 modern technical writing textbook prefaces finds 75 to 100 percent of them tell readers the books meet students’ needs, contain special topics, have unique philosophies, emphasize the practical, contain sample documents, teach specific types of writing, and contain sections on computers and/or document design. Also, 50 to 75 percent of the prefaces state the books address ethical/legal issues, oral presentations, resumes/ job applications, corporate culture, and punctuation and/or grammar. Such repetitious content in textbook prefaces reduces their usefulness during the textbook selection process.
Ryan, Charlton. STC Proceedings (1994). Academic>Course Materials>Textbooks
#15045
The Department of Justice Canada and Human Resources Development Canada (HRDC) are working jointly on a new 'plain language' version of the EI Act – a version with the potential to be more reader-friendly and usable. This is a profoundly important, precedent-setting initiative with implications for legislative drafters and users of legislation across the country. The usability testing was commissioned to help provide strategic insight into plain language legislative drafting so that drafting efforts can be as effective as possible and speak to the realities and unique needs of key legislative user groups. Simply put, the purpose of the testing is to provide a solid foundation for wise decision-making to guide plain language drafting. To this end, the testing gauged how efficiently users of different versions of the EI Act found needed information, understood it, and applied it to an intended purpose.
Schmolka, Vicki. HRDC (2000). Books>Usability>Government>Canada
#29397
Reusable Information Object Strategy: Definition, Creation Overview, and Guidelines
Cisco Systems recognizes a need to move from creating and delivering large inflexible training courses, to database driven objects that can be reused, searched, and modified independent of their delivery media. This effort is called the Reusable Information Object Strategy. This strategy defines the standards and process for designing and developing Reusable Information Objects (RIOs) at Cisco Systems.
Cisco Systems (1999). Books>Information Design>Content Management>White Papers
#15052
The Rhetorical Dimensions of Cyberspace
The sophisticated command of language, it has been said, is what distinguishes the human being from all other species of animals. The power to create and employ linguistic signifiers in order to communicate with relative certainty (deconstructionist theory notwithstanding) that which is signified, and the power to co-create meaning within social contexts by using these linguistic tools are hallmarks of our humanity, for better or for worse, which have been throughout the ages subjects of intense interest, study, scholarship, and debate. It is through the use of these linguistic tools that we share experience and investigate the nature of our being, pose the questions who are we, what are we, and even why are we, speculate about the answers, then test and challenge claims to truth derived from our speculating/answering process. In many ways, we are bound on all sides of our conscious being by language and thus share basic needs to see and to understand the complex nature of that which binds us. The study of that complexity is called rhetoric, and those of us who call ourselves rhetoricians, no matter our personal theoretical preferences, hold to our belief that language is empowering, that the observation and analysis of oral and written communication can make us better communicators ourselves and can serve as pedagogical tools for empowering others.
Baldwin, Beth W. and Tim Flood. RhetNet (1996). Books>Rhetoric>Cyberculture
#22238
Risk Communication and Government: Theory and Application for the Canadian Food Inspection Agency
Research has shown that public perceptions of risk are constantly changing and evolving as the dynamics of public opinion shift in response to the environment in which we all live.
Chartier, Jean and Sandra Gabler. Canadian Food Inspection Agency (2001). Books>Risk Communication>Government>Canada
#28770
Scientific and Technical Communication: Theory, Practice, and Policy (Digital Edition)
Scientific and technical communication can be defined as a process of gathering, organizing, presenting and refining information. It is also a process of persuasion which often appeals to objectivity to convince an audience. Finally, it is a process inevitably shaped by its contexts, and which is improved when it recognizes its contexts.
Collier, James H. and David M. Toomey. Virginia Tech (1997). Books>Scientific Communication>TC
#13808
Scientific and Technical Reports: Elements, Organization, and Design
This revision brings the standard on report writing into the electronic age by including de facto document type definitions (DTDs) to describe the structure of reports so the document can be electronically processed using document imaging, OCR, compression/decompression, and optical media storage of full text. Z39.18 also provides explicit guidance on the preparation of reports in the traditional print environment. Included are directions on the bibliographic data elements that should appear on the cover and title page of a report, a description of the scope of each section of a report and instruction on the most effective communication of textual and visual information and tabular materials. Recommendations on publication formats, the use of figures and tables, the presentation of numbers and units, formulas and equations, and symbols, abbreviations and acronyms are also given. Z39.18 supersedes MIL-STD-847B and is approved for use by the Department of Defense (DoD).
National Information Standards Organization (1995). Books>Writing>Reports
#29885
An introduction to generating screen captures from Microsoft Windows computers. Consider your deliverables; where is the screen capture going to be used and seen by the customer? This helps you determine how you need to create your screen capture.
Brierley, Sean. TECHWR-L (2002). Books>Documentation>Technical Illustration>Screen Captures
#14144
This document is about making screen captures for technical writers working primarily in a Microsoft Windows environment. The tools targeted include Adobe FrameMaker, Microsoft Word, Adobe Acrobat, along with Techsmith’s SnagIt, Adobe Photoshop, and Ulead’s PhotoImpact 4.2. Certainly, the thoughts and techniques mentioned herein can be applied to other professions, other operating systems, and other tools.
Brierley, Sean. TECHWR-L. Books>Documentation>Image Editing>Screen Captures
#27537
Searching the University Course Schedule Using a Digital FlipBook
This article examines user performance and satisfaction of a university schedule of courses using the FlipViewer® digital FlipBook format. This format was compared to a schedule of courses website and subjectively compared to the university’s printed schedule of courses catalog. Results indicate that the participants performed some tasks faster with the FlipBook format and found it to be engaging and easy-to-use.
Hull, Spring S. Usability News (2006). Design>Web Design>Search>eBooks
#13616
Shaping Written Knowledge: The Genre and Activity of the Experimental Article in Science
In Shaping Written Knowledge, Charles Bazerman traces the history and character of the experimental article in science, calling attention to the social and rhetorical forces that shaped its development. Truly a landmark in writing studies, this book provides a broadly interdisciplinary exploration of an important genre and offers insights that extend far beyond its immediate focus of study.
Bazerman, Charles. Academic.Writing (1988). Books>Scientific Communication
#13641
Single Sourcing, Content Management and the Otobase Project
This report examines some of the issues raised by multiuse publishing in the context of the Otobase software documentation project at the University of Washington. In doing so, it aims to contribute to our understanding of how single sourcing and content management might help us better adapt to users, and also to view the impact of a structured approach to documentation on writers and editors. The report will also use these ideas to suggest both current and long-term improvements for the Otobase project. First, it will briefly describe the project and its current documentation, and then look at theories of single sourcing, content management and structured documents before applying these theories to the project itself.
Burner, Dell. University of Washington-Seattle (2002). Books>Content Management>Single Sourcing
#25483
The Slashdot Effect: Analysis of a Large-Scale Public Conversation on the World Wide Web
This dissertation argues that Slashdot emerged from collaboration among a group that shares a cultural commitment to open discussion. This combination¡ªthe dedication to open discussion with the technology to facilitate mass interaction¡ª allows Slashdot to perform the larger function of linking social groups, voices, and ideas that would otherwise remain separated.
Halavais, Alexander M. Campbell. University of Washington-Seattle (2003). Books>Web Design>Communication>Blogs
#18639
This document will lay out the heated rights controversy concerning the use of synthetic speech -- Text-To-Speech (TTS) as it relates to the use of eBook publications by persons with disabilities.
Kerscher, George and Jim Fruchterman. OeB (2002). Articles>Publishing>Online>eBooks
#14971
State of the Art Review on Hypermedia Issues And Applications
Hypertext systems are emerging as a new class of complex information management systems. These systems allow people to create, annotate, link together, and share information from a variety of media such as text, graphics, audio, video, animation, and programs. Hypertext systems provide a non-sequential and entirely new method of accessing information unlike traditional information systems which are primarily sequential in nature. They provide flexible access to information by incorporating the notions of navigation, annotation, and tailored presentation [Bieber, 1993]. There are a number of research issues related to the design, development, and application of hypertext systems. This paper is a review of literature related to all these issues. This chapter is an introduction to hypertext, some existing systems, and some pioneers who have contributed to the definition and understanding of many aspects related to hypertext. Chapter 2 discusses issues related to hypertext implementation. Chapter 3 is on database requirements for hypertext systems. Chapter 4 discusses user interface issues and evaluation of hypertext. Chapter 5 is on information retrieval in hypertext systems. Chapter 6 discusses research efforts in the area of integrating hypertext with the work environment. Chapter 7 discusses some of the applications for which the hypertext paradigm is most suitable. Chapter 8 discusses a systematic approach to user interface design for a hyprtext system. It is an attempt to apply some of the ideas discussed in earlier chapters. Chapter 9 is a summary of all research issues and sets some directions for further work.
Balasubramanian, V. E-Papyrus.com (1994). Books>Information Design>Hypertext
#21390
Running a volunteer organization is an opportunity to develop your leadership ability and your sense of professional community. When you complete your duties at the end of this year, you will have gained leadership skills that will benefit you in other areas of your life. This handbook was prepared by STC leaders with many years of experience running local chapters. Their experiences resulted in the wealth of tips, suggestions, and cautions that this document contains. As part of your planning for the year, STC strongly encourages you to take the time to review the entire handbook.
#13642
While web technology has become pervasive, it might be argued that it has made few fundamental changes in the way we live. The graphical browser and the emergence of corporate entities brought the Web to the forefront of the Internet and brought the Web to the masses. But popularity, along with proprietary and corporate influence changed the goals and focus of online life. In many ways this change in goals resulted in the Internet failing to fulfill much of its initial promise.
Holstrom, Christopher Ryan. University of Washington-Seattle (2002). Books>Web Design
#13640
Streaming Academic Presentations: A Web Site Redesigned
This project involved a comprehensive redesign of the Streaming Audio and Video site on EServer.org. The tasks included predesign planning (audience analysis, flowcharting, scoping the project), designing (creating layout, graphics, and information architecture), and implementing the necessary database and HTML code to execute the methods prescribed in the design.
Hinkelman, Andrew. University of Washington-Seattle (2002). Books>Web Design>Redesign
#13617
Strengthening Programs for Writing Across the Curriculum
This collection of thoughtful, thoroughly grounded essays explores the design of writing-across-the-curriculum programs in new and maturing programs. The collection also contains an appendix listing the results of the first comprehensive survey of writing-across-the-curriculum programs in the United States, Puerto Rico, and Canada.
McLeod, Susan H. Academic.Writing (1988). Books>Education>Writing Across the Curriculum>Writing
