#26668
The words 'white paper' in the title of a document no longer indicate a detailed and authoritative report. Many white papers today are overly long product brochures weighed down by weak organization, confusing content, unsupported assertions, and poor document design. If you follow the instructions in this guide, you will write real white papers: authoritative business communications that achieve marketing goals by explaining technical ideas clearly with a compelling presentation of business value.
Kemp, Al. Impact Technical Publications (2005). Books>Writing>Business Communication>White Papers
#25471
Wide Open: Open Source Methods and their Future Potential
The principles of 'open source' - collaborative forms of creating knowledge pioneered in software development - have huge untapped potential to transform business, government and everyday life.
Mulgan, Geoff, Omar Salem and Tom Steinberg. Demos (2005). Books>Publishing>Open Source
#13618
Writing Across the Curriculum: A Guide to Developing Programs 
Addressing the design, funding, operation, and underlying pedagogical principles of WAC programs, this comprehensive collection of essays offers important advice to WAC program designers and teachers. In 12 chapters, the contributors to this important collection discuss issues including program design, writing in the disciplines, writing to learn, writing-intensive courses, and the relationships among WAC programs, first-year writing programs, general education, and writing centers.
McLeod, Susan H. and Margot Soven, eds. Academic.Writing (1992). Books>Writing>Writing Across the Curriculum
#31132
This free 35-page guide outlines seven challenges every writer and copywriter faces when writing for the Web.
Usborne, Nick. FreeIQ (2007). Books>Web Design>Writing
#15050
Writing Selves/Writing Societies: Research from Activity Perspectives
This is the first in a series of online books sponsored by the WAC Clearinghouse. The chapters in this edited collection consider human activity and writing from three different perspectives: the role of writing in producing work and the economy; the role of writing in creating, maintaining, and transforming socially located selves and communities; and the role of writing formal education. The editors observe, 'The activity approaches to understanding writing presented in this volume give us ways to examine more closely how people do the work of the world and form the relations that give rise to the sense of selves and societies through writing, reading, and circulating texts. These essays provide major contributions to both writing research and activity theory as well as to the recently emerged but now robust research tradition that brings the two together.'
Bazerman, Charles and David R. Russell. Academic.Writing (2002). Books>Writing>Writing Across the Curriculum>Rhetoric
#10010
This style manual developed as an outgrowth of Web development projects. It reflects the authors' attempts to apply some of the lessons they have learned in multimedia software design, graphic interface design, and book design to the new medium of Web pages and site design.
Lynch, Patrick J. and Sarah Horton. Yale University (1999). Books>Web Design
#18997
Учебник по Проектиране на Човеко-Машинен Интерфейс
През последните 20 години технологиите са напреднали до такава степен, че почти всеки влиза в контакт с компютър по един или друг начин. За разлика от изминалите години, когато само специалисти са използвали компютри, днес знанията и опита на различните потребители са много големи. Затова е важно начина, по който хората и компютрите си взаимодействат да е точен и ясен. Въпреки това, проектирането на точен ЧМИ не винаги е тривиално, както сочат повечето от лошо проектираните Компютърни Системи (КС). Едно от предизвикателсвата на проектирането е то да е в течение на технологичните промени и да осигурява максимална полза за човека. Главната причина, поради която много хора от бизнеса се интересуват от ЧМИ е, че те искат да спечелят, като увеличат ефективността на персонала си. Друга важна причина е сигурността: някои видове КС могат да застрашават живота, ако нямат добър интерфейс.
University of Sofia (2001). (Bulgarian) Books>Usability>Human Computer Interaction
#27666
この文書は2つの質問に答えるために書いてみたんだ。 1コ目は、「なんでサイトをアクセシブルにした方がいいのか」。だから、ここの情報はサイトを持ってない人には向かないかも。 2コ目は、「じゃどうしたらサイトをアクセシブルにできるのか」。 1コ目の答えが納得できるものじゃなかったら、2コ目はどうでもいいってことになるよね。
Pilgrim, Mark. Dive Into Accessibility (2002). (Japanese) Books>Web Design>Accessibility
#27662
這本書要回答兩個問題：第一個問題是「為什麼該讓我的網站更具親和力？」如果妳根本就沒有網站的話，顯然就不會成為本書的讀者了。第二個問題是「該如何讓我的網站更具親和力？」如果第一個問題的回答說服不了妳，那麼第二個問題大概也將無法引起妳的興趣。
Pilgrim, Mark. Dive Into Accessibility (2002). (Chinese) Books>Web Design>Accessibility
#32832
Thoughts on Interaction Design
It is the primary goal of this text to better define Interaction Design: to provide a definition that encompasses the intellectual facets of the field, the conceptual underpinnings of Interaction Design as a legitimate human-centered field, and the particular methods used by practitioners in their day to day experiences.
Thoughts on Interaction Design (2007). Books>User Experience>Interaction Design
#33019
Metadata is structured information that describes, explains, locates, or otherwise makes it easier to retrieve, use, or manage an information resource. Metadata is often called data about data or information about information.
National Information Standards Organization (2004). Books>Information Design>Metadata
#33698
A compilation of some of the useful messages posted on TWIN from 1997 through 2002, in Microsoft CHM format (for some reason). These messages are classified into different topic areas, such as Tools, Career-Related, Best Practices, Grammar, etc.
TWIN (2009). Books>TC>Technical Writing
#33827
XML Marks the Spot: XML Helps Move Knowledge from Books to Bytes
The discussion will share advancements in the areas of digital capture, storage, management, access and output. It will review the significant benefits and cultural implications with the digitization of information, focusing on software and storage solutions creating easy access and search capability for scanned information. A demonstration and review of the automatic bookscanning process relating to the use of XML will share how modifications can be made to a pre-existing XML file.
Belkhir, Lofti. IDEAlliance (2005). Articles>Information Design>eBooks>XML
#33973
The Struggle for Book Access: Amazon
The Kindle2 is a hot topic in the disability field right now. Many print-disabled people (people who are blind, severely dyslexic or a have a physical disability that keeps them from reading regular print books) see electronic books as a dream come true. But, it's a dream that the commercial ebook vendors keep dashing.
Fruchterman, Jim. Benetech (2009). Articles>Publishing>Accessibility>eBooks
#34116
GNOME Handbook of Writing Software Documentation
The GNOME Documentation Project (GDP) aims to provide GNOME and GNOME applications with a complete, intuitive, and clear documentation system. At the center of the GDP is Yelp, which presents a unified interface to GNOME-specific documentation as well as other Linux documentation such as man pages and texinfo documents. The GNOME Help System provides a comprehensive view of documentation on a machine by dynamically assembling the documentation of GNOME applications and components which are installed.
Mason, David, Daniel Mueth, Alexander Kirillov, Eric Baudais, Eugene O'Connor and John Fleck. GNOME (2003). Books>Documentation>Software>Technical Writing
#34415
Twitter: Expressions of the Whole Self 
Twitter.com is a web-based communications platform combining Instant Messaging and SMS that enables subscribers to its service to send short ‘status updates’ to other people. Beyond its hybrid platform, Twitter’s unique feature is its overarching question “What are you doing?”, which acts as a ‘guidance note’ on how users should phrase their postings. Although it is a ‘soft restriction’, meaning that other formats and styles are possible, this study investigates the extent to which users of Twitter are responding to the question.
Mischaud, Edward. London School of Economics (2007). Books>Communication>Social Networking>Blogging
#34425
The Mobile Generation: Global Transformations at the Cellular Level
People are constantly innovating in the use ofmobile technologies to allow them to be more interconnected. Almost a half century ago, Ralph Lee Smith conjured up “The Wired Nation,”foretelling a world of interactive communication to and from the home that seems commonplace in developed countries today. Now we have a “Wireless World” of communications potentially connecting two billion people to each other with interactive personal communications devices.
Lasica, J.D. Aspen Institute, The (2007). Books>Communication>Wireless Web
#34426
Coming after decades of increased capacity and expectations from the desktop at the network’s edge, the burgeoning acceptance of the cloud as a way of doing business raises a number of interesting and important questions for the broader public. What control do we have over our identities, security, and privacy? How will it change economic and business models? What are the implications for governance and cyber-security?
Lasica, J.D. Aspen Institute, The (2009). Books>Web Design>Collaboration>Social Networking
#34427
Civic Engagement on the Move: How Mobile Media Can Serve the Public Good
Many people—especially youth and the previously disempowered—are learning to use cell phone messages, snapshots and videos as a way to express their political views. Certainly that was being demonstrated by the thousands of young people and others drawn into the 2008 Presidential primary campaign.
Lasica, J.D. Aspen Institute, The (2008). Books>Communication>Wireless Web>Civic
#34641
Business Analysis Body of Knowledge (BABOK) 1.6
The Business Analysis Body of Knowledge is the sum of knowledge within the profession of Business Analysis and reflects what is considered currently accepted practice. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it. The BOK describes Business Analysis areas of knowledge, their associated activities and tasks and the skills necessary to be effective in their execution.
IIBA (2006). Books>Business Communication>Professionalism>Body of Knowledge
#34667
Un/Commonplaces: Redirecting Research and Curricula in Rhetoric and Writing Studies 
This project examines commonplace notions of text and intertextuality, the idea that “writing is recursive,” the disciplinary identification and preoccupation with composition rather than writing, and the historical privileging of pedagogy over (and often in lieu of) curriculum development. In tracing these commonplaces, I also work to establish new directions for our research that are sometimes grounded in our own, often overlooked disciplinary theory, while also moving outside of the humanities in search of cross-disciplinary collaboration.
McNely, Brian J. Scribd (2009). Books>Education>Writing>Rhetoric
#34766
The official Adobe Reference guide is available online and in PDF form. While not exactly a “quick” reference guide, it is essential for anyone who uses Photoshop professionally.
Adobe (2009). Books>Graphic Design>Software>Adobe Photoshop
#35150
Engineering Software for Accessibility 
If a majority of your users could benefit from your product being accessible, doesn’t it just make sense to build an accessible product? If you have decided to do so, you are sending a message to your customers that their needs matter. Populations in many countries are getting older. Civil rights for people with disabilities are gradually being extended to encompass digital inclusion. Governments are requiring procurement officials to purchase products that are the most accessible (mandated in the U.S. by Section 508 of the Rehabilitation Act). For technology producers, creating accessible products is just the right thing to do, and it makes good business sense.
Grieves, Jason and Masahiko Kaneko. Microsoft (2009). Books>Accessibility>Programming>User Interface
#35180
Genre studies and genre approaches to literacy instruction continue to develop in many regions and from a widening variety of approaches. Genre has provided a key to understanding the varying literacy cultures of regions, disciplines, professions and educational settings. Genre in a Changing World provides a wide-ranging sampler of the remarkable variety of current work. The twenty-four chapters in this volume, reflecting the work of scholars in Europe, Australasia, North and South America, were selected from the over 400 presentations at SIGET IV (the Fourth International Symposium on Genre Studies) held on the campus of UNISUL in Tubarão, Santa Catarina, Brazil in August 2007 — the largest gathering on genre to that date. The chapters also represent a wide variety of approaches including rhetoric, Systemic Functional Linguistics, media and critical cultural studies, sociology, phenomenology, enunciation theory, the Geneva school of educational sequences, cognitive psychology, relevance theory, sociocultural psychology, activity theory, Gestalt psychology, and schema theory. Sections are devoted to theoretical issues, studies of genres in the professions, studies of genre and media, teaching and learning genre, and writing across the curriculum. The broad selection of material in this volume displays the full range of contemporary genre studies and sets the ground for a next generation of work.
Bazerman, Charles and Adair Biondi. WAC Clearinghouse (2009). Books>Rhetoric>Genre>International
#35376
TCP/IP Tutorial and Technical Overview
The TCP/IP protocol suite has become the de facto standard for computer communications in today's networked world. The ubiquitous implementation of a specific networking standard has led to an incredible dependence on the applications enabled by it. Today, we use the TCP/IP protocols and the Internet not only for entertainment and information, but to conduct our business by performing transactions, buying and selling products, and delivering services to customers. We are continually extending the set of applications that leverage TCP/IP, thereby driving the need for further infrastructure support. It is our hope that both the novice and the expert will find useful information in this publication.
IBM (2006). Books>Software>Technology
