#30844
Review: Successful Writing At Work: Concise Edition 
Philip Kolin's purpose in writing Successful Writing at Work: Concise Edition is to introduce professional and business writing to undergraduate students who probably will not be taking other business writing courses. Kolin forgoes theory and provides ample exercises and examples. The concise edition, at 344 pages (10 chapters) and US$55, is 412 pages shorter and US$23 less than the full version, Successful Writing at Work (Kolin, 2006). While the book includes many of the important topics of the full version (such as discrete chapters devoted to letter writing, job applications, and writing procedures), the savings may not justify the loss of content and depth.
Dangler, Doug. Business Communication Quarterly (2008). Articles>Reviews>Textbooks>Business Communication
#23964
Survey of the State of the Art in Human Language Technology
The field of human language technology covers a broad range of activities with the eventual goal of enabling people to communicate with machines using natural communication skills. Research and development activities include the coding, recognition, interpretation, translation, and generation of language.
Oregon Health and Science University (1996). Books>Language>Technology
#18640
Survey on Electronic Book Features 
While people may not want a radical departure from the paper book, they want to do things with electronic books that are not possible with paper books. For example, they want to 'personalize' their electronic book reading experience by changing the fonts, typefaces, and margins, moving illustrations and tables around the page, sizing images differently than text, and so on. In effect, people want to manage the presentation of information within the electronic book. This raises an issue because not only do people want to manage presentation, they want to add content to electronic books they purchased. For example, they may read a related article and want to add that content to the book. Adding content should not be viewed as simply creating an annotation or note but adding content that becomes part of the book and incorporated into the table of contents and index.
Henke, Harold. OeB (2002). Articles>Publishing>Online>eBooks
#21723
Taming OpenOffice.org Writer 1.1: Tips and Tricks for Academic, Technical, and Business Writers 
This book is for intermediate and advanced users of OpenOffice.org Writer. You may not have used this program before, but you have used another word processor (such as Microsoft Word or Corel WordPerfect) and you are familiar with the basics of word processing. Typical users include academic writers, technical writers, and other business and professional writers—anyone who produces books, research papers, proposals, or other documents requiring the use of more than the basic features. For example, you need to use styles instead of direct formatting of headings and other paragraphs, and you need to include chapter information in the footers of pages, or you want to use master documents to control a book containing many chapters, perhaps written by different people.
Weber, Jean Hollis. Technical Editors Eyrie (2003). Books>Writing>Word Processing>OpenOffice
#13080
Task-Centered User Interface Design
The central goal of this book is to teach the reader how to design user interfaces that will enable people to learn computer systems quickly and use them effectively, efficiently, and comfortably. The interface issues addressed are primarily cognitive, that is, having to do with mental activities such as perception, memory, learning, and problem solving. Physical ergonomic issues such as keyboard height or display contrast are covered only briefly.
Lewis, Clayton and John Rieman. HCIbib.org (1994). Books>Usability>User Interface
#13620
Teaching Writing Across the Curriculum, Third Edition
Teaching Writing Across the Curriculum, presented here in its third edition, provides a comprehensive, accessible discussion of teaching writing across the curriculum. Written by one of the leaders in the field of writing across the curriculum (WAC), it offers a brief introduction to WAC and then discusses how writing can be used to help students learn and communicate. Art Young writes that this book can 'serve as a guide to teachers who have been assigned or who have volunteered to teach a required 'writing-intensive' course in their discipline as well as to faculty who themselves decide to include student writing. whether occasionally or frequently, in their courses.' In addition to serving as a guide for teachers of WAC courses, this book also serves as an invaluable resource for faculty in English departments and writing programs.
Young, Art. Academic.Writing (1999). Books>Writing>Writing Across the Curriculum
#28539
This site provides additional materials for every chapter and directs students and instructors to the best Web resources available in technical communication.
Markel, Mike. Bedford-St. Martin's (2002). Books>Documentation>Technical Writing
#22361
Review: Technical Communication
Rebecca E. Burnett covers all the topics you'd expect in an introductory textbook for technical communicators. And she covers them thoroughly.
Campbell, Alexa. Technical Communication Online (2003). Articles>Reviews>Textbooks>Technical Writing
#29948
Technical Communication in the Twenty-First Century
The online companion to the textbook Technical Communication in The Twenty-First Century.
Dobrin, Sidney I., Christopher J. Keller and Christian R. Weisser. TCTC. Academic>Course Materials>Textbooks
#26813
A Ten Principles: A Technical Writer's Primer
This booklet contains ten proven principles of technical writing dealing with issues ranging from the challenges of existing documentation, to dealing with technical gurus, to how to ask the right questions at the right times.
Davis, Randy. GR Davis Media Services (2005). Books>Writing>Technical Writing
#26554
Review: Textbooks for Business and Technical Writing Courses
Those of us involved in teaching the survey course in business and technical writing--one which encompasses a wide range of documents--frequently wonder if we are using the best textbook for our purposes.
Goleman, Patricia. ATTW Bulletin (2005). Articles>Reviews>Textbooks
#28360
A Theory of Presentation and its Implications for the Design of Online Technical Documentation
This study proposes a theory of presentation and discusses its implications for the design of online technical documentation. The theory is based on an investigation of how professional service engineers use technical documents relating to the oil system of a commercial aircraft engine. A second source was the design and evaluation of a novel hypermedia document system, the cinegram, which constitutes the practical part of the submission. The cinegram prototype uses animated diagrams and other media to show processes within an aircraft engine’s oil system.
Fischer, Detlev. oturn (1997). Books>Documentation>Online
#25685
This book is a study of one of the most complex problems of psychology, the interrelation of thought and language. As far as we know, it has not yet been investigated experimentally in a systematic fashion. We have attempted at least a first approach to this task by conducting experimental studies of a number of separate aspects of the total problem.
Vygotsky, Lev. Marxists.org (1934). Books>Language>Theory
#18776
Towards Modular Access to Electronic Handbooks
The paper reports an ongoing project aimed at providing an exemplary architecture for an electronic dissemination environment for scientific handbooks. It focuses on a way of facilitating navigation through and access to electronic handbooks by using a WordNet-like concept hierarchy consisting of synsets (sets of synonyms) that are connected to each other and to external sources by semantic relations for navigational purposes.
Caracciolo, Caterina. Journal of Digital Information (2003). Articles>Education>Instructional Design>eBooks
#30212
Typologia: Studies in Type Design and Type Making
Describes from start to finish the designing of a type and the details of making that type--beginning with the designer's mental attitude and ending with the printed sheet, illustrating each step as graphically as possible.
Goudy, Frederic. Type Art (1940). Books>Publishing>Typography
#13628
Understanding Risk: Informing Decisions in a Democratic Society
Understanding Risk addresses a central dilemma of risk decisionmaking in a democracy: detailed scientific and technical information is essential for making decisions, but the people who make and live with those decisions are not scientists. The key task of risk characterization is to provide needed and appropriate information to decisionmakers and the public. This important new volume illustrates that making risks understandable to the public involves much more than translating scientific knowledge. The volume also draws conclusions about what society should expect from risk characterization and offers clear guidelines and principles for informing the wide variety of risk decisions that face our increasingly technological society.
Stern, Paul C. and Harvey V. Fineberg, Eds. National Academies Press (1996). Books>Risk Communication>Assessment
#31789
Universal Design for Learning (UDL) Guidelines
Universal Design for Learning (UDL) is an approach that addresses and redresses the primary barrier to making expert learners of all students: inflexible, one-size-fits-all curricula that raise unintentional barriers to learning. Learners with disabilities are most vulnerable to such barriers, but many students without disabilities also find that curricula are poorly designed to meet their learning needs.
CAST (2008). Books>Education>Accessibility
#14235
The goal of universal access to information and communications services is compelling. Enthusiastic networking innovators, business leaders, and government policy makers see opportunities and benefits from widespread usage. But even if they succeed and the economies of scale bring low costs, computing researchers will still have much work to do. They will have to deal with the difficult question: How can information and communications services be made usable for every citizen? Designing for experienced frequent users is difficult enough, but designing for a broad audience of unskilled users is a far greater challenge. Scaling up from a listserv for 100 software engineers to 100,000 schoolteachers to 100,000,000 registered voters will take inspiration and perspiration.
Shneiderman, Ben. Universal Usability (2000). Books>Usability>Accessibility>Universal Usability
#18159
The Usability of eBook Technology
Although eBooks have not gained the consumer popularity expected by their developers and supporters, they still have a small base. This article explores their use in the education environment.
Bellaver, Richard F. and Jay Gillette. Usability Professionals Association (2003). Articles>Education>Instructional Design>eBooks
#19753
Use-Oriented Documentation in Software
We examine how efficiency and quality in software development can be increased through the design of software documentation and reading support for software documentation. The thesis reports on the DJavadoc project and the reading support for online Java API reference documentation that it provides. The Java API reference documentation can be viewed as a collection of documentation designed for multiple needs. As a consequence, excessive information is present in most situations. In DJavadoc we have extended the official Java API reference documentation to achieve control over the visibility of information types. DJavadoc adds client-side, real-time redesign to the documentation to support the design of multiple views. As a result, the reader may further design views of the information that are more in line with the reader’s personal and changing needs. In the thesis we also discuss online API reference documentation and its role in programming.
Berglund, Erik. Linkopings Universitet (1999). Books>Documentation
#13643
User-Friendly Usability Reports: The Effect of Praise on Product-Improvement Efforts By Teams
A largely uncharted issue in usability is the effect that a particular style of usability report has on the motivation of the team whose work the report addresses. Recent work in cognitive science and social psychology offers evidence of an intimate interconnection among thought, emotion and motivation, with implications for usability reports as well as other forms of technical communication. In this preliminary study, fifteen triads of adult workers arranged materials on a prototype Web site for forty-five minutes. They were then subjected to negative, positive-and-negative, or neutral feedback conditions. Measures for motivation were post-treatment time on task, as well as individual self-reports on attitudes.
Missimer, Constance A. University of Washington-Seattle (2002). Books>Usability>Reports>Rhetoric
#27667
Niniejsza książka odpowiada na dwa pytania. Pierwsze brzmi: 'Dlaczego powinienem uczynić swoją stronę WWW bardziej dostępną?' Jeżeli nie masz strony w sieci, ta książka nie jest dla Ciebie. Drugie pytanie to 'Jak mogę uczynić moją stronę bardziej dostępną?' Jeżeli nie zostaniesz przekonany przez odpowiedź na pierwsze pytanie, nie będziesz zainteresowany odpowiedzią na drugie.
Pilgrim, Mark. Dive Into Accessibility (2002). (Polish) Books>Web Design>Accessibility
#13727
Web Design: An Empiricist's Guide
Before our web sites can achieve their full potential, we need effective site design techniques. But while empirical research and tradition offer reliable guidelines for preparing print works, even the most fundamental web design questions remain open.
Evans, Mary B. University of Washington-Seattle (1998). Books>Web Design
#28575
Web technologies have changed the whole scenario of information generation, processing, and dissemination. Web resources have become the wave of the future. They have become, in the online world, an attempt to harness the power of the computer. Web resources have opened new vistas and opportunities to extend the reach of messages via novel and exciting channels and modes of communication. Almost all printed documents are now available online.
Gul, Sumeer. International Journal for Technical Communication (2007). Articles>TC>eBooks>Online
#25158
The internet and e-book technology gives you the power of independence-the power to create your own e-books and sell them online.
Van Buren, Chris and Jeff Cogswell. Design, Typography and Graphics (2004). Articles>Publishing>Online>eBooks
