A directory of resources inthe field of technical communication.


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AAA Accessibilità Cercasi   (members only)

Fare Accessibilità significa avere delle conoscenze tecniche, avere dimestichezza con Standard e Raccomandazioni del W3C. Ma non solo. Significa conoscere il target dell´Accessibilità, erroneamente ed ingenuamente precluso ai soli disabili. Significa conoscere chi sono le persone disabili, che prima di essere disabili, sono Persone. Sono coloro che vivono sulla propria pelle ogni giorno le conseguenze di scelte strategiche sbagliate di coloro che hanno il potere, con un sì o con un no, di creare o abbattere le barriere tecnologiche che ostacolano il libero accesso alle informazioni ed ai servizi online.

Bertini, Patrizia. Apogeonline (2004). (Italian) Books>Usability>Accessibility>eBooks


Advanced Techniques for Creating Accessible Adobe® PDF Files   (PDF)

A step-by-step guide that covers more advanced techniques for optimizing Adobe Portable Document Format (PDF) files so that they can be made accessible to users with disabilities such as blindness or low vision.

Adobe (2004). Books>Web Design>Accessibility>Adobe Acrobat


Affrontare l'Accessibilità

Questo libro risponde a due domande. La prima è "Perchè dovrei rendere più accessibile il mio sito?" E se non avete un sito web, questo libro non è per voi. La seconda domanda è "Come posso rendere il mio sito più accessibile?" Se non siete convinti della vostra prima risposta, non sarete di certo interessati alla seconda.

Pilgrim, Mark. Dive Into Accessibility (2002). (Italian) Books>Web Design>Accessibility


Allgemeine Bücher zur Technischen Dokumentation

Liste empfehlenswerter Bücher zum Thema Technische Dokumentation, Technische Kommunikation und Technisches Schreiben. Schwerpunkt Erstellung von Benutzerhandbüchern und Online-Hilfen.

Achtelig, Marc. indoition engineering. (German) Books>Bibliographies


The Art of Electronic Publishing

This book is a complete birdseye view of the World Wide Web, Internet, and the technologies involved in creating electronic publications from them. This book provides you with background information and practical guidance on how to surf, view, and publish material for the Web, as well as on paper. The explosion of activity surrounding the Internet and the World Wide Web requires a sane, non-hyped guide to help you navigate the sometimes treacherous waters.

Ressler, Sandy. Prentice-Hall (2000). Books>Web Design>Publishing>Online


ATTW Teaching Resources: Textbook Publishers

This section provides a list of links to publishers of technical writing textbooks.

ATTW. Resources>Directories>Textbooks


Basic Communication Theory

In the 1940's researchers at Bell Telephone Laboratories devised a model of the process of human communication. This model consists of numeous elements.

Malik, Suman Lata. Technical Communications Group (2000). Books>Rhetoric>Theory


Books in the Age of the iPad

As the publishing industry wobbles and Kindle sales jump, book romanticists cry themselves to sleep. But really, what are we shedding tears over? We’re losing the dregs of the publishing world: disposable books. The book printed without consideration of form or sustainability or longevity. The book produced to be consumed once and then tossed. The book you bin when you’re moving and you need to clean out the closet. These are the first books to go. And I say it again, good riddance.

Mod, Craig. CraigMod.com (2010). Articles>Document Design>Online>eBooks


Books on Technical Documentation in General

List of recommendable books on technical documentation, on technical communication, and on technical writing with a focus on writing user manuals and online help.

Achtelig, Marc. indoition engineering. Books>Bibliographies


Building a PDF Book   (PDF)

Wilson describes a process for PDF versions of papers manuals by converting Microsoft Word files with Adobe Acrobat.

Wilson, Dennis E. Intercom (2002). Design>Information Design>eBooks>Adobe Acrobat


Building Accessible Websites: Serialization

Designers assume accessibility means a boring site, a myth borne out by oldschool accessibility advocates, whose hostility to visual appeal is barely suppressed. Neither camp has its head screwed on right. It's not either/or; it's both/and.

Clark, Joe. JoeClark.org (2002). Books>Web Design>Accessibility


Building E-Books: A Tool Overview for Technical Writers

As e-books become another option for publishing technical content, writers are faced with more choices among the tools to produce them. In my previous articles on e-book readers and formats, I noted the similarities between e-book formats and the online help formats that technical writers have been using for many years. In this article, I’ll look at some of the tools you can use to create EPUB books, the most common e-book format. I’ll also show how you can convert an EPUB to Amazon’s Kindle format.

Soltys, Keith. TechWhirl.com (2012). Articles>Publishing>Online>eBooks


Business Analysis Body of Knowledge (BABOK) 1.6   (PDF)

The Business Analysis Body of Knowledge is the sum of knowledge within the profession of Business Analysis and reflects what is considered currently accepted practice. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it. The BOK describes Business Analysis areas of knowledge, their associated activities and tasks and the skills necessary to be effective in their execution.

IIBA (2006). Books>Business Communication>Professionalism>Body of Knowledge


Civic Engagement on the Move: How Mobile Media Can Serve the Public Good   (PDF)

Many people—especially youth and the previously disempowered—are learning to use cell phone messages, snapshots and videos as a way to express their political views. Certainly that was being demonstrated by the thousands of young people and others drawn into the 2008 Presidential primary campaign.

Lasica, J.D. Aspen Institute, The (2008). Books>Communication>Mobile>Civic


Review: Communication Skills for the Processing of Words, 5th Edition   (peer-reviewed)   (members only)

This text aims to prepare students for entry-level jobs and foster their career progress after they enter the workplace. The focus of this book is not as broad as the typical introductory text on business communication. However, this book could be the right choice for an advanced business writing course in a high school or an introductory business writing course in a college, university, or technical school. This book might also work well as a supplement in a postsecondary business communication course for use by students who either have not completed a 1st-year composition course or who have completed that course without mastering grammar, mechanics, and style. This textbook includes 18 units: 8 discuss specific types of punctuation (e.g., commas and colons); 7 cover usage and mechanics (e.g., capitalization and numbers); and 3 cover grammar (e.g., subject and verb agreement).

Stallworth Williams, Linda. Business Communication Quarterly (2007). Articles>Reviews>Textbooks>Business Communication


Continuing eBook Classroom Studies

Acceptance of eBooks improves at Ball State University. Improvement of visual quality and 'no testing' helps a higher percentage of graduate students recommend eBooks for further classroom use. Many students found reading text material "satisfying & easy." More studies planned for the K-12 population.

Wiggenhorn, Susan. Usability Professionals Association (2003). Articles>Education>Online>eBooks


Conversations: Computer-Mediated Dialogue, Multi-logue, and Learning   (peer-reviewed)

The purpose of this [text] is to argue in favor of a 'pedagogy of textual conversation,' a pedagogy made possible in large part by electronic technology, by computer mediated communication. Informing the argument is a deep philosophical commitment to conversation itself as the primary mode of meaning-making in both social and personal life. Material presented in support of the main argument is drawn from current and past pedagogical and communications theory as well as from ethnographic research conducted in the fall semester of 1994 in which students in an English composition class were linked to students in an education class via a single VAX electronic conference. Actual experiences in the electronic medium are forwarded to suggest that those who engage in extensive textual conversation with one another benefit from improved rhetorical skills, understanding of course content, the ability to make connections between ideas, and a liberalization of ideological views. But this [book] is not meant only to argue this issue in a classical or academically authorized sense, i.e., as a monological exercise of logic and reason with its inevitable linear development and closure. It is meant also to enact a conversational model. Thus it is a hybrid form of writing, a fugue-like composition which, like its musical counterpart is a polyphonic (multi-vocal) composition based upon several related, but different themes enunciated by several voices or parts in turn, subjected to contrapuntal treatment, and which gradually builds up into a complex form having distinct divisions or stages marked at the end by an open-ended climax rather than a conclusion. In other words, the work as a whole is in great part the subject of itself.

Baldwin, Beth W. RhetNet (1997). Books>Writing>Computers and Writing


Create Rich-Layout Publications in EPUB 3 with HTML5, CSS3, and MathML

EPUB 3.0, which is the latest revision of the industry-standard XML e-book format, jumps into modern web technology by embracing HTML5 and CSS3. It retains its focus on XML-driven toolkits by requiring XHTML serialization and adding supplementary XML vocabularies, such as MathML and SVG. EPUB 3 offers a variety of options for developing advanced, digital-native publications. In this article, learn to create rich-layout pages using some new features in EPUB 3.

Daly, Liza. IBM (2012). Articles>Publishing>eBooks>XML


CSS ‘Paged Media’ Brings Book Smarts to the Web

What if you could flip through a regular news website like a magazine? Håkon Wium Lie, Opera Software’s CTO and creator of cascading stylesheets, has proposed a new set of CSS tools that transform longer web pages into a more book-like experience, where the reader flips from page to page instead of scrolling down one long screen.

Gilbertson, Scott. Webmonkey (2011). Articles>Web Design>eBooks>CSS


Digital Publishing F5 | Refreshed   (peer-reviewed)

Digital Publishing F5 | Refreshed was produced, designed, and published at an academic conference workshop, Computers and Writing 2003 in West Lafayette, Indiana, by a team of (at least) 30 people. Our goal was to show that scholars and teachers--when they work collaboratively, have the right technology, and diverse experience with digital publishing technologies—can move to the forefront in publishing, not just as writers, but as publishers, production designers, editors, and (even) distributors

Agena, Kate, Karl Stolley and David Blakesley. Parlor Press (2003). Books>Publishing>Online>eBooks


Digitising History: A Guide to Creating Digital Resources from Historical Documents

This guide is intended as a reference work for individuals and organisations involved with, or planning, the computerisation of historical source documents. It aims to recommend good practice and standards that are generic and relevant to a range of data creation situations, from student projects through to large-scale research projects.

Townsend, Sean, Cressida Chappell and Oscar Struijvé. AHDS (1999). Books>Publishing>Online>History


DITA Specialization

This area provides access to my DITA specialization tutorial and other DITA specialization-related information and materials.

XIRUSS. Books>Documentation>XML>DITA


DocBook Basics and References

DocBook provides a system for writing structured documents using SGML or XML. It is particularly well-suited to books and papers about computer hardware and software, though it is by no means limited to them.

dpawson.co.uk. Books>Documentation>XML>DocBook


A DocBook Basics and References

DocBook is an easy-to-understand and widely used DTD. Dozens of organizations use DocBook for millions of pages of documentation, in various print and online formats, worldwide.

Walsh, Norman. dpawson.co.uk (2004). Books>Information Design>XML>DocBook


DocBook XSL: The Complete Guide

DocBook is a collection of standards and tools for technical publishing. DocBook was originally created by a consortium of software companies as a standard for computer documentation. But the basic 'book' features of DocBook can be used for other kinds of content, so it has been adapted to many purposes.

Stayton, Bob. Sagehill (2005). Books>Documentation>XSL>DocBook



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