A directory of resources inthe field of technical communication.Books
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1.
#28324

AAA Accessibilità Cercasi   (members only)

Fare Accessibilità significa avere delle conoscenze tecniche, avere dimestichezza con Standard e Raccomandazioni del W3C. Ma non solo. Significa conoscere il target dell´Accessibilità, erroneamente ed ingenuamente precluso ai soli disabili. Significa conoscere chi sono le persone disabili, che prima di essere disabili, sono Persone. Sono coloro che vivono sulla propria pelle ogni giorno le conseguenze di scelte strategiche sbagliate di coloro che hanno il potere, con un sì o con un no, di creare o abbattere le barriere tecnologiche che ostacolano il libero accesso alle informazioni ed ai servizi online.

Bertini, Patrizia. Apogeonline (2004). (Italian) Books>Usability>Accessibility>eBooks

2.
#27140

Advanced Techniques for Creating Accessible Adobe® PDF Files   (PDF)

A step-by-step guide that covers more advanced techniques for optimizing Adobe Portable Document Format (PDF) files so that they can be made accessible to users with disabilities such as blindness or low vision.

Adobe (2004). Books>Web Design>Accessibility>Adobe Acrobat

3.
#27665

Affrontare l'Accessibilità

Questo libro risponde a due domande. La prima è "Perchè dovrei rendere più accessibile il mio sito?" E se non avete un sito web, questo libro non è per voi. La seconda domanda è "Come posso rendere il mio sito più accessibile?" Se non siete convinti della vostra prima risposta, non sarete di certo interessati alla seconda.

Pilgrim, Mark. Dive Into Accessibility (2002). (Italian) Books>Web Design>Accessibility

4.
#20391

Apple Help and John Carroll's Minimalism  (link broken)   (Word)

This report gives a brief overview of minimalism, a description of an Apple Computer documentation project, and a summary of my findings. It also provides some of my and my Apple colleagues' recommendations to improve both the user's experience and that of the instructional designers working to write Apple Help content. Through the course of this report, I will provide support for my hypotheses that (1) the current Apple Help model is not a minimalist help system, but that (2) users of most Apple software would not be well served by such a system anyway.

Tevenan, Matthew P. University of Washington-Seattle (2002). Books>Documentation>Help>Minimalism

5.
#15028

Aristotle's Rhetoric

Welcome to the online version of Aristotle's Rhetoric. These hypertext pages are based on the 1954 translation of noted classical scholar W. Rhys Roberts. In editing this text, every effort was made to preserve the original style of Roberts' print edition, though footnotes and parenthetical Greek phrasings were omitted due to the typographical restrictions of hypertext markup language. In addition, British punctuation rules were generally altered to conform to American style, though British spelling conventions were retained.

Honeycutt, Lee. Iowa State University (2001). Books>Rhetoric

6.
#13674

The Art of Electronic Publishing

This book is a complete birdseye view of the World Wide Web, Internet, and the technologies involved in creating electronic publications from them. This book provides you with background information and practical guidance on how to surf, view, and publish material for the Web, as well as on paper. The explosion of activity surrounding the Internet and the World Wide Web requires a sane, non-hyped guide to help you navigate the sometimes treacherous waters.

Ressler, Sandy. Prentice-Hall (2000). Books>Web Design>Publishing>Online

7.
#14158

ATTW Teaching Resources: Textbook Publishers

This section provides a list of links to publishers of technical writing textbooks.

ATTW. Resources>Directories>Textbooks

8.
#13728

The Author's Voice and the Reader's Role: An Analysis of Rhetorical Issues in How-to Texts

In mainstream computer applications such as Microsoft Word for Windows version 6.0, one will find a User's Guide included with the product. This User's Guide is a primary manual. It is included with the software application. A visit to any large bookstore will also reveal a large number of manuals about Word. Called secondary manuals, these manuals are not written by the same software development company that produced Word, nor are they included with Word. Both types of manuals are produced by technical writers and in many ways are similar in scope, content and cognitive strategies. However, in other respects some primary and secondary manuals are quite different, and that difference is the focus of this thesis.

Chatfield, Carl S. Wisechat.com (1995). Books>Rhetoric>Theory

9.
#14796

Building a PDF Book   (PDF)

Wilson describes a process for PDF versions of papers manuals by converting Microsoft Word files with Adobe Acrobat.

Wilson, Dennis E. Intercom (2002). Design>Information Design>eBooks>Adobe Acrobat

10.
#20055

Building Accessible Websites: Serialization

Designers assume accessibility means a boring site, a myth borne out by oldschool accessibility advocates, whose hostility to visual appeal is barely suppressed. Neither camp has its head screwed on right. It's not either/or; it's both/and.

Clark, Joe. JoeClark.org (2002). Books>Web Design>Accessibility

11.
#22245

Communicating in a Crisis: Risk Communication Guidelines for Public Officials   (PDF)

Sound and thoughtful risk communication can assist public officials in preventing ineffective, fear-driven, and potentially damaging public responses to serious crises such as unusual disease outbreaks and bioterrorism. Moreover, appropriate risk communication procedures foster the trust and confidence that are vital in a crisis situation.

U.S. Department of Health and Human Services (2002). Books>Risk Communication>Biomedical>Crisis Communication

12.
#30694

Review: Communication Skills for the Processing of Words, 5th Edition   (peer-reviewed)   (members only)

This text aims to prepare students for entry-level jobs and foster their career progress after they enter the workplace. The focus of this book is not as broad as the typical introductory text on business communication. However, this book could be the right choice for an advanced business writing course in a high school or an introductory business writing course in a college, university, or technical school. This book might also work well as a supplement in a postsecondary business communication course for use by students who either have not completed a 1st-year composition course or who have completed that course without mastering grammar, mechanics, and style. This textbook includes 18 units: 8 discuss specific types of punctuation (e.g., commas and colons); 7 cover usage and mechanics (e.g., capitalization and numbers); and 3 cover grammar (e.g., subject and verb agreement).

Stallworth Williams, Linda. Business Communication Quarterly (2007). Articles>Reviews>Textbooks>Business Communication

13.
#21091

Continuing eBook Classroom Studies

Acceptance of eBooks improves at Ball State University. Improvement of visual quality and 'no testing' helps a higher percentage of graduate students recommend eBooks for further classroom use. Many students found reading text material "satisfying & easy." More studies planned for the K-12 population.

Wiggenhorn, Susan. Usability Professionals Association (2003). Articles>Education>Online>eBooks

14.
#15051

Conversations: Computer-Mediated Dialogue, Multi-logue, and Learning   (peer-reviewed)

The purpose of this [text] is to argue in favor of a 'pedagogy of textual conversation,' a pedagogy made possible in large part by electronic technology, by computer mediated communication. Informing the argument is a deep philosophical commitment to conversation itself as the primary mode of meaning-making in both social and personal life. Material presented in support of the main argument is drawn from current and past pedagogical and communications theory as well as from ethnographic research conducted in the fall semester of 1994 in which students in an English composition class were linked to students in an education class via a single VAX electronic conference. Actual experiences in the electronic medium are forwarded to suggest that those who engage in extensive textual conversation with one another benefit from improved rhetorical skills, understanding of course content, the ability to make connections between ideas, and a liberalization of ideological views. But this [book] is not meant only to argue this issue in a classical or academically authorized sense, i.e., as a monological exercise of logic and reason with its inevitable linear development and closure. It is meant also to enact a conversational model. Thus it is a hybrid form of writing, a fugue-like composition which, like its musical counterpart is a polyphonic (multi-vocal) composition based upon several related, but different themes enunciated by several voices or parts in turn, subjected to contrapuntal treatment, and which gradually builds up into a complex form having distinct divisions or stages marked at the end by an open-ended climax rather than a conclusion. In other words, the work as a whole is in great part the subject of itself.

Baldwin, Beth W. RhetNet (1997). Books>Writing>Computers and Writing

15.
#10722

Cultural Issues in Business Communication

Practical tips and ideas for those who develop material, services or products for translation and/or export.

Sellin, Rob and Elaine Winters. bena.com (1996). Books>Writing>Business Communication>Localization

16.
#27898

Data Recovery Book 1.0

This book introduces the construction of hard disk, the theory of data saving, construction of file system, the reasons of data lost and the examples of data recovery in detail. This book is easy to understand with a lot of graphs and pictures in it. With the help of it, the general user will never be upset of data lost. It also enable you to become a data recovery expert quickly.

Chengdu Yiwo (2006). Books>Documentation>Technology>Microsoft Windows

17.
#26669

Designing Accessible T-Government Services   (PDF)

This research shows some potentiality of Digital TV, and chiefly DTT, for promoting e-inclusion activities and granting accessible entertainment and t-government services.

Bertini, Patrizia. Informacios Tarsadalom-es Trendkutato Kozpont honlapja (2005). Books>Information Design>Multimedia>Government

18.
#19909

Designing for Lifeworlds: Genre and Activity in Information Systems Design and Evaluation   (PDF)

Increasingly, professional communicators design and evaluate information systems. Yet the dominant theoretical frameworks and research methodologies are limited in important ways.

Spinuzzi, Clay. University of Texas (1999). Books>Rhetoric>Technology

19.
#21688

Digital Publishing F5 | Refreshed   (peer-reviewed)

Digital Publishing F5 | Refreshed was produced, designed, and published at an academic conference workshop, Computers and Writing 2003 in West Lafayette, Indiana, by a team of (at least) 30 people. Our goal was to show that scholars and teachers--when they work collaboratively, have the right technology, and diverse experience with digital publishing technologies—can move to the forefront in publishing, not just as writers, but as publishers, production designers, editors, and (even) distributors

Agena, Kate, Karl Stolley and David Blakesley. Parlor Press (2003). Books>Publishing>Online>eBooks

20.
#29199

Digitising History: A Guide to Creating Digital Resources from Historical Documents

This guide is intended as a reference work for individuals and organisations involved with, or planning, the computerisation of historical source documents. It aims to recommend good practice and standards that are generic and relevant to a range of data creation situations, from student projects through to large-scale research projects.

Townsend, Sean, Cressida Chappell and Oscar Struijvé. AHDS (1999). Books>Publishing>Online>History

21.
#21041

Dive Into Accessibility: 30 Days to a More Accessible Web Site

This book answers two questions. The first question is 'Why should I make my web site more accessible?' If you do not have a web site, this book is not for you. The second question is 'How can I make my web site more accessible?' If you are not convinced by the first answer, you will not be interested in the second.

Pilgrim, Mark. Dive Into Accessibility (2002). Books>Web Design>Accessibility

22.
#26372

DocBook Basics and References

DocBook provides a system for writing structured documents using SGML or XML. It is particularly well-suited to books and papers about computer hardware and software, though it is by no means limited to them.

dpawson.co.uk. Books>Documentation>XML>DocBook

23.
#30753

A DocBook Basics and References

DocBook is an easy-to-understand and widely used DTD. Dozens of organizations use DocBook for millions of pages of documentation, in various print and online formats, worldwide.

Walsh, Norman. dpawson.co.uk (2004). Books>Information Design>XML>DocBook

24.
#26196

DocBook XSL: The Complete Guide

DocBook is a collection of standards and tools for technical publishing. DocBook was originally created by a consortium of software companies as a standard for computer documentation. But the basic 'book' features of DocBook can be used for other kinds of content, so it has been adapted to many purposes.

Stayton, Bob. Sagehill (2005). Books>Documentation>XSL>DocBook

25.
#26191

DocBook: The Definitive Guide   (Word)

This book is designed to be the clear, concise, normative reference to the DocBook DTD. This book is the official documentation for the DocBook DTD.

Walsh, Norman and Leonard Muellner. Docbook.org (2003). Books>Documentation>XML>DocBook



 
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