A directory of resources inthe field of technical communication.


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How Technical Writers Can Make Themselves Heard

We technical writers are such shy and retiring types! It seems to be part of our make-up. We like to get in the zone, write perfect and beautiful documents, and expect others to see the value of our work. After all, doesn’t the perfection of a well-crafted document leap out at you? Don’t people know we’re the cool dudes who write the docs that rock?

Maddox, Sarah. ffeathers (2010). Articles>Blogging>Technical Writing


How To Avoid Getting Fired For Your Blog

After putting so much work into the blog, I proudly stamped the URL on my resume and included it in my cover letters to prospective employers. To be honest, the blog’s inclusion wasn’t so much a way to show off my work as to cover my ass. When I interviewed for jobs, I discussed it. When I was hired, I searched the employee handbook and intranet for information about personal blogs. Soon after I arrived, I sat down with the executive editor and we discussed it. See, what kept me up late at night wasn’t the prospect of graduating without a job, but rather I did not want one of those editors to plug my name in Google and come across my blog, assuming I had hid or was hiding it.

Watling, Miranda. 10,000 Words (2012). Careers>Blogging>Workplace>Journalism


How to Create and Promote a Blog in Eight Easy Steps

A new buzzword you should know about is 'blog' or 'web log', meaning web log, digital journal, or online diary. Blogs are the Next Big Thing to hit the Internet, after conventional Web Sites.

Streight, Steven. Usability Interface (2005). Articles>Web Design>User Centered Design>Blogging


How to Get Your Blog Mentioned in the Society for Technical Communication's Intercom: Include the Word "Technical Communicator"

The keywords that set off the Intercom editor's Google Alert no doubt included technical communicator, technical writer, technical communication, and Society for Technical Communication.

Johnson, Tom H. I'd Rather Be Writing (2008). Articles>Publishing>Online>Blogging


How to Make Your Blog Accessible to Blind Readers

So you have a blog, and you're worried that it might not be accessible to people with disabilities? Don't worry! A few simple changes can increase your blog's potential readership.

American Foundation for the Blind (2006). Articles>Web Design>Accessibility>Blogging


How to Write A Better Weblog

Great writing can’t be taught, but bad writing can be avoided. Mahoney shares tips that may enhance the writing on your personal site.

Mahoney, Dennis A. List Apart, A (2002). Articles>Web Design>Writing>Blogging


How to Write a Blog Post

Last week I wrote about getting started as a blogger. Now I’d like to tell you how I go about writing a blog post, in the hope that this will give you some tips on getting those blog posts written.

ffeathers (2010). Articles>Writing>Blogging


I Am Who I Am

James is a pen name for a woman freelance writer, who writes the popular blog Men with Pens. Merely representing herself as a man made a real difference in her career trajectory. It made me wonder if I’d have 10 times the subscribers to my blog if I had started in 2005 as Tom Gentle. It really did.

Gentle, Anne. Just Write Click (2010). Articles>Blogging>Ethnographies>Gender


I Can Exist Now. The NYT Said So.

I have mixed feelings about this article in the New York Times about Usability Professionals: Technology's Untanglers: They Make It Really Work. I've read mixed feelings about this article as well. Had it been written 5 years ago, I'd be really pleased about it. But it isn't a very well written article and has some mis-information as well.

Oliphant, Matthew. Usabilityworks.org (2007). Articles>Usability>Journalism>Blogging


Imagining the Blogosphere: An Introduction to the Imagined Community of Instant Publishing

Blogs above the waterline—those which are frequently updated, widely read, and consistently linked—may represent the conception of blogs in the public mind, but they are not representative of blogs in general.

Lampa, Graham. Into the Blogosphere (2004). Articles>Writing>Community Building>Blogging


Implementing a Successful Corporate Microblogging Strategy

It can be very difficult to get an organization to accept corporate microblogging as a means of facilitating closer collaboration. However, while I am the first to say that changing an organization’s communications model can be a challenge, it’s not impossible. You and your team might be looking to a corporate microblogging platform to resolve some sort of communications issue. In this post we are going to take a look at how you can implement corporate microblogging for maximum benefit.

Kelly, William T. Web Worker Daily (2009). Articles>Business Communication>Social Networking>Blogging


Internal Blogging and the Rules of Disclosure: An IR-Reconciliable Difference?

We are hearing and reading a lot these days about the new age of transparency, in which organizations must go beyond traditional, tightly controlled communication and engage in a "naked conversation" with their customers, communities, employees and other stakeholders.

Shewchuk, Ron. Communication World Bulletin (2006). Articles>Business Communication>Workplace>Blogging


Interview with Colleen Jones: Consultant, Blogger, Author

David Dick interviews the author of Clout: the Art and Science of Influential Web Content, who provides insight on information design and usability.

Dick, David J. Carolina Communique (2011). Articles>Interviews>Blogging


Introducing WordPress

In this lesson, you learn the basics of WordPress, different ways you can run WordPress, and ways to create your account on WordPress.com.

Tomasi, Chuck and Kreg Steppe. InformIT (2010). Articles>Content Management>Blogging>WordPress


It’s Time to Shoot Your Blog

The question is, what happens when your blog stops working? When your car quits, you take it to the junk yard. When your horse quits, you shoot it out of mercy. What are you supposed to do when your blog stops spreading your ideas? Simple. You do what thousands of bloggers do every day: You quit.

Morrow, Jonathan. Copyblogger (2009). Articles>Web Design>Blogging


Knowledge Has a New Shape, and It’s Not the Book

In Too Big To Know, David Weinberger makes a new claim about the origins and containers of knowledge. Traditionally, we hold up the book format as the ideal container for knowledge. The book excels as a way to produce long-form thought, so why shouldn’t we look to books as the ultimate source of wisdom, achievement, intelligence, and knowledge? To this, Weinberger argues, “To think that knowledge itself is shaped like books is to marvel that a rock fits so well in its hole in the ground” (100). In other words, knowledge seems only to fit so well in a book because the book has shaped the way we come to know things.

Johnson, Tom H. I'd Rather Be Writing (2012). Articles>Information Design>Blogging


The Labyrinth Unbound: Weblogs as Literature

While the weblog tends toward esoterically personal content (as evidence in the examples above) and often delivers some contextual account of the author’s life and activities, the obvious exceptions to this rule preclude understanding the form simply as an online diary. Likewise, the structural and technical definitions many in the weblogging community focus on fall equally short of describing what is a complex, earnest, and distinct literary form. In other words, it is insufficient to explore the weblog exclusively at the level of content, and equally insufficient to focus wholly on the technical delivery of that content. Accounting for the diversity of weblogs and webloggers—yet still maintaining some larger sense of what they have in common—requires instead a careful look both at what weblogs do, and how they do it for both writers and readers.

Himmer, Steve. Into the Blogosphere (2004). Articles>Web Design>Writing>Blogging


Legal and Ethical Issues of the Corporate Blogosphere   (members only)

In the increasingly competitive global economy, corporations throughout the world must take advantage of all the marketing and communication tools available to them, including blogging. Blogs allow corporations to connect with their stakeholders in a more personal way and, thus, strengthen their image, brand, and customer loyalty. Instant feedback is available through comments posted on the corporate blog, saving organizations large sums of money otherwise spent on market research. However, entering the blogosphere poses a number of risks for a corporation, such as potential damage to the corporate reputation and customer loyalty as well as legal liability. Conflicts still exist between the rights of bloggers and a corporation's interests. Blogs may be restricted by legal and ethical boundaries, which may differ across countries. This paper presents the benefits and risks associated with corporate blogging around the world and provides some interesting success stories as well as lessons learned. It also offers a compilation of guidelines for effective blogging and suggests topics for future research.

Strother, Judith B., Zohra Fazal and Melinda Millsap. IEEE Transactions on Professional Communication (2009). Articles>Business Communication>Blogging>Ethics


Lessons Learned in the Corporate Blogosphere

As the publisher of CEO Blog Watch, I pay close attention the evolution of corporate communication, especially as it pertains to blogging. In fact, the mission of CEO Blog Watch is to chronicle the continued rise of corporate and CEO blogs. As someone who monitors CEO blogging, I can tell you that the most commonly asked question on the subject is, "Should a CEO blog?" Here's my take on the subject.

Cornett, Brandon. Communication World Bulletin (2007). Articles>Business Communication>Management>Blogging


Linking to External Blog Posts from Our Documentation

A technical writer’s blog on Wordpress Linking to external blog posts from our documentation with 3 comments At work, we’ve just started a new set of documentation pages called “Tips of the Trade“. The project is still in the early stages. I thought other tech writers might be interested, so I’m blogging about it now. There will be a page for each of the products we document. The pages contain a set of links to useful blog posts written by people out there on the www. It’s a way of giving our readers more information and a way of involving external bloggers, developers and authors in our documentation.

Maddox, Sarah. ffeathers (2009). Articles>Documentation>Hypertext>Blogging


Links, Lives, Logs: Presentation in the Dutch Blogosphere

Few native English weblogs link to non-English weblogs in their blogroll and those English language weblogs that do link to non-English weblogs are usually written by non-native English speakers. The Internet may be transnational but many communities remain bound by barriers of language.

Schaap, Frank. Into the Blogosphere (2004). Articles>Presentations>Community Building>Blogging


Listen To Me, Not Jakob Nielsen

A response to Jakob Nielsen's 2007 "Write Articles, Not Blog Postings." Nielsen's article is also chock-full of bad information. Why bad? Because most of it is made up. The length of the article requires you to really read it. You can't scan it. The problem is, most people scan online.

Oliphant, Matthew. Usabilityworks.org (2007). Articles>Web Design>Writing>Blogging


Make It Easy For Clients And Others To Find You

I just spent considerable time over at the Book Trends Blog trying to figure out who writes it so I could give credit where credit is due. Unless I’ve just missed it, there is no contact information there. I finally found an obscure reference to the name Bob Spear and then realized that name is also part of the URL. Even worse is there’s no obvious way to contact him. I have no clue what Bob wants from his blog, but I can tell you this. If I’d wanted to hire him to do some writing I probably would have left long before I figured out what his name is.

About Freelance Writing (2010). Articles>Web Design>Marketing>Blogging


Measuring the Influence of Blogs on Consumers, the Media and Corporate Reputation

According to the report "State of the News Media 2005" from the Project for Excellence in Journalism, "more than a third of Americans, some 36 percent, are regular consumers of four or more different kinds of news outlets—network news, local TV, newspapers, cable, radio, the Internet and magazines."

Woods, Julie. Business Communication World (2005). Articles>Web Design>Audience Analysis>Blogging


Michael Stelzner's Writing White Papers Blog   (peer-reviewed)

Michael Stelzner's Writing White Papers Blog is offers comprehensive look at all white paper related topics, from writing to marketing.

Stelzner, Michael A. WhitePaperSource (2006). Articles>Writing>White Papers>Blogging



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