A directory of resources inthe field of technical communication.


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Microblogging and Writing Error Messages

You can definitely apply some of the concepts of microblogging to crafting error messages. Like a good tweet or a http://www.identi.ca or a jaiku, a good error message must: be concise; contain useful information, for both the person reading it and technical support; and be easy to read and understand.

Nesbitt, Scott. DMN Communications (2009). Articles>Documentation>Help>Blogging


Moving to the Public: Weblogs in the Writing Classroom

Given that students have access to the Internet, weblogs can easily replace traditional classroom uses of the private print journal. While weblogs are normally public, free tools such as Blogger can be used for private, expressive writing.

Lowe, Charles and Terra Williams. Into the Blogosphere (2004). Articles>Education>Content Management>Blogging


My Blog, My Outboard Brain

Theoretically, you can annotate your bookmarks, entering free-form reminders to yourself so that you can remember why you bookmarked this page or that one. I don't know about you, but I never actually got around to doing this. Until I started blogging.

Doctorow, Cory. O'Reilly and Associates (2002). Articles>Web Design>Writing>Blogging


My Blog’s One-Year Anniversary: A Retrospective

My blog is a year old. Yea! At this important milestone, it seems appropriate to take a moment and look back over this past year. I’ve learned quite a bit, have enjoyed it immensely, and am looking forward to implementing my plans for the future. I’ll give a quick background, a development timeline, highlights, negatives, and other thoughts.

Norris, Julie. 2moro Docs (2010). Articles>Blogging>Advice


My First Procedure Written in Twitter

All I’ve been thinking about the past week, it seems, is real-time and how it affects docs. Yesterday I wrote a post about it. Today, I tested it out. I wrote a procedure in Twitter.

Norris, Julie. 2moroDocs (2009). Articles>Documentation>Social Networking>Blogging


"Net Rage": A Study of Blogs and Usability   (PDF)

Even assuming mainstream interest, current blog design standards – at least in terms of navigation, nomenclature and taxonomy – are a barrier to consumer acceptance. In fact, the design of most blogs can incite “net rage” (in the words of one test participant).

Catalyst Group Design (2005). Articles>Blogging>Usability>Assessment


New Toys or Tactics for New Communication Challenges?

New technologies are changing the ways we can achieve excellence in communication. Three new web-based communication tools have caught the imagination of innovators and early adopters. Blogs and wikis are proliferating all over the Internet, and podcasts look like they will soon be commonplace.

Williams, Tudor. Communication World Bulletin (2005). Articles>Web Design>Blogging>Podcasting


Nobody Wants to Read a Stupid Blog

Maybe your business isn’t a massage clinic, but you are probably as passionate about the heart of your business as my client is about hers. I’m not talking about what you do. I’m talking about your business being an extension of who you are. For your business, I believe a blog is the answer. But not a stupid blog.

Chung, Tony. Duo Consulting (2008). Articles>Business Communication>Blogging>Rhetoric


Non-UX Designers Can Pay Attention to User Experience Too!

Concepts, principals, and parts of User Experience Design can often times be difficult to approach—and this tends to create barriers with new bloggers. This begs the question: Do ordinary bloggers have to worry about UX Design?

Leggett, David. Fuel Your Blogging (2009). Articles>Web Design>User Experience>Blogging


Now You Can Take That Blog Vacation You’ve Been Planning

How do you get fresh blog content even if you want a break, say a summer off of the routine of writing two posts a week? In this guest post, Anne Gentle discusses just that. The short answer? By tapping into your community or writing ahead.

Gentle, Anne. DMN Communications (2009). Articles>Writing>Blogging


The O'Reilly Radar Blog

The O'Reilly Radar blog will track what we're tracking, and turn the blips into conversations.

Dornfest, Rael. O'Reilly and Associates (2005). Articles>Content Management>User Centered Design>Blogging


Organizing Content 16: Can Blogs Work as a Web Platform for Help?

If you know me, you know that I love WordPress. Which is why this post may seem a bit odd to you. Lately I have been exploring BlogEngine as a possible web platform for help. BlogEngine? That little startup blog platform that runs on .NET and Windows?

Johnson, Tom H. I'd Rather Be Writing (2010). Articles>Documentation>Blogging>Help


Parody Blogging and the Call of the Real

If the problem with American public discourse is lack of access, then the blogsphere will do much to improve it. If, however, the problem is how people participate, if there is already too much stance-taking and not enough argumentation, the blogsphere will simply give more people easier access to a form of public discourse which actually has limited benefit.

Roberts-Miller, Trish. Into the Blogosphere (2004). Articles>Writing>Community Building>Blogging


Personal Publication and Public Attention

What makes weblogs a genre different from the autobiography, the diary, the researcher's journal or any other pre-Internet writing? While weblogs have many non-digital predecessors, blogs cannot live outside of the computer. They are ergodic texts (Aarseth 1997), and demand the assistance of technology in order to be created and used.

Mortensen, Torill Elvira. Into the Blogosphere (2004). Articles>Publishing>Online>Blogging


Planet Blog: Bringing Development Communities Together

Explains how RSS feeds from weblogs can be aggregated to enhance communication among groups of software developers, and how XML/RDF can be used to describe multiple communities.

Dumbill, Edd. IBM (2004). Articles>Collaboration>Community Building>Blogging


Politics Goes Blogging

New technology is changing the face of internal and external organizational communication. Blogs are evolving at a tremendous pace and are not simply the stuff of boring journals and ideological rants. If you feel as if you’ve been caught napping while blogging has taken off, fear not. Blogs provide a way for organizations to bypass the media, to get quick feedback and to take on issues they would otherwise ignore or miss entirely. For an individual, a blog can be a way to set one’s own agenda and be heard. But it’s the political blog that’s fueling the trend so far—an intelligent PR tactic.

Fernando, Angelo. Communication World Bulletin (2004). Articles>Communication>Blogging>Politics


Promiscuous Fictions

With little exaggeration it might be claimed that the primary emotion associated with popular thinking about blogging is anxiety. The number of bloggers and blogs is unwieldy and amorphous: to my mind a sublimity that is often associated with the innumerable swamps journalistic and other commentators who believe that one must, perforce, make some generalization about blogs, all blogs, every blog. Is there something that could be said about every blog? Where would one start?

Curtain, Tyler. Into the Blogosphere (2004). Articles>Web Design>Writing>Blogging


Publishing a Project Weblog

Running a project Weblog is a great way to collect, organize, and publish the documents and discussions that are the lifeblood of the project and to shape these raw materials into a coherent narrative. The serial nature of the Weblog helps you make it the project's newspaper of record. This kind of storytelling can become a powerful way to focus the attention of a group. The desire to listen to a compelling story and find out what happens next is a deep human instinct.

Udell, Jon. InfoWorld (2003). Articles>Project Management>Community Building>Blogging


Questions About Blogs Nobody Seems To Answer

Here are some deep questions about blogs that seem to be overlooked. For example, can you post too frequently? What is coming next in popularity, wikis or glogs? Why do many business people express no interest in blogging? Can you answer any of these 16 probing questions about blogs and blogging?

Streight, Steven. Blogger.com (2005). Articles>Cyberculture>Usability>Blogging


The Real State of The Blogosphere 2008

A few weeks ago Technorati came out with their annual State of the Blogosphere 2008 numbers. They revealed that 133 million blogs have been setup since January 2002. That means, on average, over 72,000 blogs have been setup every day since the blogging phenomena started. Staggering numbers!

SubHub (2008). Articles>Publishing>Online>Blogging


Reality Check: You're Not Going to Make Money from Your Blog

Almost everyone should forget about making money directly from blogging. It's so unlikely that it's a total waste of your time trying. I am actually shocked at how ubiquitous the idea is that blogging is a get-rich-quick scheme. Or even a get-rich-slowly scheme. It's not. Blogging is a great career tool for creating opportunities for yourself. But here are eight reasons you should stop thinking about money from blogging.

Trunk, Penelope. Brazen Careerist (2009). Careers>Web Design>Blogging


Reinventing the Media Interview

The media interview seems like a pretty cut-and-dry experience. Reporter calls source. Reporter interviews source. Reporter uses portions of the interview in a piece and a lot more as background. Those of us who have been in PR a long time or have been interviewed by the press frequently know the drill. However, the media interview as we know it is going through a radical transformation, and it's starting not with the reporters but with bloggers.

Rubel, Steve. Communication World Bulletin (2006). Articles>Interviews>Blogging


Remediation, Genre, and Motivation: Key Concepts for Teaching with Weblogs

The concept of genre, as developed in the work of rhetoric and composition scholars like Carolyn Miller, Charles Bazerman, and Richard Coe, offers a key to understanding both formal features and motivations for weblogging, and their view of genres as dynamic and evolving complements Jay David Bolter and Richard Grusin’s theory of new media: remediation. Our goal in this paper is to bring some greater specificity to, and advance the understanding of, weblogs as educational tools relevant to any class that takes writing and reading seriously.

Brooks, Kevin, Cindy Nichols and Sybil Priebe. Into the Blogosphere (2004). Articles>Education>Writing>Blogging


Reusing Your Blog Posts in Your Books

This isn’t a new idea, but it is one that I’ve been exploring recently. That’s mainly been with my third ebook, Google Drive for Writers. It’s also something that I’m doing with another ebook I’m working on. The beauty of reusing your blog posts in your books is that you have a store of ready-made content which can save you a lot of time and effort, and which can get your book to market faster. Unlike some people, I haven’t been basing all of my books on the content of any of my blogs. But I have learned a thing or three about reusing the content of a blog in a book

Nesbitt, Scott. ScottNesbitt.net (2013). Articles>Blogging>Publishing>eBooks


Search Engine Optimize Your Blog Posts to Increase Your Readership

When you search-engine-optimize your blog posts, you can increase your blog’s subscribers in a long-term way. You don’t have to stiffen your prose to apply search engine optimization — you just have to apply keywords in the right places.

Johnson, Tom H. I'd Rather Be Writing (2008). Articles>Publishing>Search Engine Optimization>Blogging



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