Technical Writers and Interaction Design

Technical writers are oft-forgotten constituents in the product development cycle. Although they are rarely tasked with participating in product requirements definition and product design, technical writers are in a unique position to affect product design. However, they will find that subtlety and subterfuge are sometimes necessary to make a politically correct impact in an organization that has not embraced interaction design as a formal part of the development process.

Calde, Steve. Cooper Interaction Design (2004). Articles>Writing>Technical Writing>Interaction Design