Articles>Writing>Policies and Procedures>Technical Writing http://tc.eserver.org/dir/Articles/Writing/Policies-and-Procedures/Technical-Writing A listing of the most recently indexed works about Articles and Writing and Policies and Procedures and Technical Writing in the field of technical communication (and technical writing). en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif Articles>Writing>Policies and Procedures>Technical Writing http://tc.eserver.org/dir/Articles/Writing/Policies-and-Procedures/Technical-Writing Eleven Tips for Writing Incredibly Useful Procedures http://tc.eserver.org/30811.html http://tc.eserver.org/30811.html Procedures are the meat and potatoes of technical writing. They help users get the job done. Follow these tips for writing clear and useful procedures that your users will appreciate. The Art and Science of Policy and Procedure Writing and Publishing http://tc.eserver.org/29272.html http://tc.eserver.org/29272.html This is an informational site dedicated to topics relevant to writing and publishing business process knowledge, especially policies and procedures. The objective of this site is to openly share information about writing and publishing policies and procedures and other forms of business knowledge. Policies and Procedures 1996 PIC Meeting http://tc.eserver.org/24689.html http://tc.eserver.org/24689.html This session is intended for those interested in (a) policies and procedures as a subject, (b) networking with others concerned with policies and procedures, (c) learning about this PIC, (d) influencing the direction of this PIC, or (e) listening, commenting, or volunteering. The first portion of the meeting will briefly review the PIC's history, mission, membership, budget, teams, goals, and progress. The second portion will be open to discuss new business. Security Policy and Procedures Documentation http://tc.eserver.org/24660.html http://tc.eserver.org/24660.html With the nation intensifying its homeland security and industry focusing on computer security, the experienced technical communicator can assist with documenting procedures. Contracting and Consulting for Policies and Procedures Engagements http://tc.eserver.org/20760.html http://tc.eserver.org/20760.html As the number of persons employed by some U.S. organizations declined since the late 1980s, so have employment opportunities for Policies & Procedures (P&P) practitioners. During this period, the number of contractors and consultants has increased to meet the needs of newly changed organizations. A useful way for P&P practitioners to learn how they can provide contracting and consulting services is to understand three roles in leveraging such services: an extra pair of hands, expert, and collaborator. Quality Documentation: ISO 9000 as a Process Model http://tc.eserver.org/20134.html http://tc.eserver.org/20134.html While ‘quality’ is no longer the most popular buzz-word, there is still a need for thorough understanding of what it means to document a quality program. In preparing for ISO 9000 certification, I developed useful techniques which can be used to improve quality in other documentation tasks. Even if you're not involved in ISO 9000, it can serve as a good general model for documentation management. This paper briefly describes the ISO 9000 standard and the process of certification, how documentation in a quality program is different than usual technical documentation. and some of the useful tools and techniques.