Getting the Right Tone to Your Business Letter 

When you write a business letter, it's important to use a tone that is friendly but efficient. Readers want to know there’s someone at the other end of the letter who is taking notice and showing interest in their concerns. Try to sound—and be—helpful and friendly.

Business Letter Writing. Articles>Writing>Correspondence>Business Communication

Writing a Strong Opening to Your Business Letter 

Your first job in writing any letter is to gain your reader's attention. It's an important principle of effective writing to put the most important information first. Your opening paragraph is both the headline and the lead for the message that follows in the rest of the letter.

Business Letter Writing. Articles>Writing>Correspondence>Business Communication

Writing Powerful Headings for Your Business Letters 

Can you imagine reading a newspaper or magazine without any headlines or headings? Headlines and headings help us find our way around, decide what to read, signal what's coming next and highlight key points.

Business Letter Writing. Articles>Writing>Correspondence>Business Communication

Writing your Business Plan in Plain English 

Plain English is clear English. It is simple and direct but not simplistic or patronising. Using plain English doesn’t mean everyone's writing must sound the same. There is no one ‘right’ way to express an idea. There's plenty of room for your own style—but it will only blossom once you have got rid of the poor writing habits that are typical of most business writing.

Business Letter Writing. Articles>Writing>Correspondence>Business Communication