#23157
For all writers the most important people are their readers. If you keep your readers in mind when you write, it will help you use the right tone, appropriate language and include the right amount of detail.
Business Letter Writing. Articles>Writing>Business Communication>Rhetoric
#31284
They'll Thank You for Sharing: Make Those Reports, Memos and White Papers Clear and Readable
Words, words, words. It seems as if we're being asked to write something every minute for every need and occasion. Your boss wants a report; your colleagues need a memo explaining a procedure; your clients send e-mails that need to be considered and answered; your company's products or services should be described in a descriptive white paper, and on and on. How can you deal with all that? Are there any general writing rules that apply to business writing of all sorts?
Canavor, Natalie and Claire Meirowitz. Communication World Bulletin (2007). Articles>Business Communication>Rhetoric>Technical Writing
#14034
Using the Enthymeme as a Heuristic in Professional Writing Courses 
In the following pages, I will offer a methodology for letter and memoranda writing which exchanges an emphasis on forms for one on rhetorical analysis. Ultimately, training in rhetorical analysis helps students exercise and refine the analytical and analogical thinking needed for any discipline; that is, a professional writing course can serve, as Carolyn Miller says, to 'present mechanical rules and skills against a broad understanding of why and how to adjust or violate the rules, of the social implications of the roles a writer casts for himself or herself, and for the reader, and of the ethical repercussions of one’s words—effects which emphasize the fundamental nature of the humanities' (617). But before addressing how a professional writing course advances a liberal education, or even why to adopt a new methodology, it would be instructive to look at the causes for a letter such as the one which opens this article. Certainly, cost is a consideration, it being cheaper to mail form letters than have secretaries research and write personalized letters; for a mail order business, though, especially one whose clientele pay substantial prices, this strategy may be penny-wise and pound-foolish. However, the two causes I want to discuss pertain more to the concerns of a writing class: the writer’s reliance on forms, and the lack of analysis of context and audience.
Jacobi, Martin. JAC (1987). Articles>Rhetoric>Writing>Business Communication
