#26684
Email in the Workplace: Employees Perceive Email Differently than Employers
Argues that employees' misunderstanding of email in the workplace has in part stemmed from employers not being direct about the need to monitor it. By being clear and direct, employers can possibly reduce misuse and ultimately the need for such intrusive email monitoring.
Knox, Jessica. Orange Journal, The (2005). Articles>Workplace>Email>Privacy
#26686
Email Overload in the Workplace: A Multi-Dimensional Exploration
This paper is a multidimensional exploration of email overload, incorporating a mixture of studies and opinions presented by various experts.
Pratt, Andrew. Orange Journal, The (2005). Articles>Workplace>Email
#29134
Electronic mail (email) has rapidly become one of the most prominent communication media, and a substantial amount of information is processed by it in the contemporary workplace. It is well known that digital technology produces a "digital divide." In addition, it is well examined that the digital divide produces cognitive differences (e.g., knowledge gaps) among users. Yet, little is known about affective disparities. In addition, few studies on the digital divide were undertaken in organizational setting. This study considers the human side of the digital divide in an organizational setting and investigates if the digital divide exists in the workplace by examining multiple dimensions of communication satisfaction. The data from 303 university employees indicates that email experience differentiates communication satisfaction with amount of email and email use for equivocal tasks.
Ishii, Kumi. Journal of Technical Writing and Communication (2005). Articles>Technology>Email>Workplace
#29060
The Influence of E-Mail as an Interoffice Communication Tool in Small Organizations 
E-mail has significantly impacted the way we communicate in business, possibly going so far as to affect the social structure of organizations. One under-explored effect of e-mail is how it impacts communication in smaller organizations. Given the ability of regular face-to-face interaction, is e-mail necessary to boost communication? A report of employee attitudes in one small business did provide an opportunity to observe the impact of e-mail on communications and employee attitudes. As a result, it is suspected that interoffice e-mail may serve to link formal and informal communication channels, particularly in terms of including managers to the informal communications network.
Adrian, C. Mitchell. Journal of Technical Writing and Communication (2001). Articles>Workplace>Collaboration>Email
#14730
Spam on the 'Net: An Ethical Dilemma 
Archee examines the ethical and practical problems associated with receiving and sending unsolicited e-mail.
Archee, Raymond K. Intercom (2001). Articles>Workplace>Ethics>Email
