Drawing the Line Between Analyzing and Performing Organizational Practices

How prepared are you, as a policies and procedures (P&P) professional, to draw the line if you are asked to change hats from your analyst role to the role of performing the tasks of the organizational practices you are documenting?

Urgo, Raymond E. Policies and Procedures Authority, The (2009). Articles>Workplace>Policies and Procedures>Professionalism

Understanding the Organizational Context to Develop Valuable Policies & Procedures

As a policies and procedures (P&P) practitioner, do you delve into P&P content development projects without a clear understanding of the organizational context? Astute P&P practitioners add more than documentation skills to assignments--they apply an understanding of the organizational context from three perspectives.

Urgo, Raymond E. Policies and Procedures Authority, The (2009). Articles>Workplace>Organizational Communication>Policies and Procedures

Cultural Blindness 

It struck me while reading this that cultural blind spots are not limited to people who speak a different language, come from a different country, or have a different religious background—we have huge cultural blind spots between the various job functions in a single company!

Sprezzatura Systems (2007). Articles>Management>Workplace

Managing Culture Change Within the Context of Mergers and Acquisitions 

The generic term “mergers & acquisitions (M&A)” appeared for the first time at the end of the 19th century in the United States. In times of increased global competition, M&A activities have reached all regions of the world and are not solely concerning large enterprises. However, with many M&A projects never reaching the synergy effects that were expected of them, the successful integration of one company into another remains a challenge.

Bialek, Chantal. TC World (2008). Articles>Business Communication>Workplace>Policies and Procedures

Interview with Robert Gibson: "Communicate Consistent Messages" 

Being active in 190 countries around the world, mergers and acquistions are part of the business routine for the engineering conglemerate Siemens AG. A smooth integration process is vital for business success. Supporting this integration process is one of the tasks of Robert Gibson, senior consultant for training and projects at the Siemens headquarters in Munich, Germany. tcworld spoke to him about the challenge of integrating new corporate and national cultures.

Melville, Corinna. TC World (2008). Articles>Interviews>Business Communication>Workplace

Wikis in the Workplace: a Practical Introduction 

The wiki crops up in many companies' internal discussions about process improvements and efficient collaboration, but it is often shot down because so few people have exposure to good models of what a really successful business wiki can do. Ars is here to help with a practical introduction based on real-world examples.

Porter, Alan J. Ars Technica (2009). Articles>Content Management>Workplace>Wikis