Web Writing Guidelines Backed by Research

In the past, I have been bothered by the lack of a coherent summary of research on web writing. In November 2003 the problem was solved by the (US) National Cancer Institute, for the time being, at least.

McAlpine, Rachel. Quality Web Content (2004). Articles>Web Design>Writing>Standards

When is a Long Document Not a Long Document?

Change is upon us, whether we like it or not. HTML is the default technology for accessible documents online according to the W3C and most government standards. That means goodbye to the easy solution of flinging scores of long documents on to a web site as Word or PDF files.

McAlpine, Rachel. Quality Web Content (2005). Articles>Web Design>Writing>Standards