情報アーキテクチャの間違いトップ10

ウェブサイトは、その構造とナビゲーションシステムとが互いに支え合っていなければならない。検索システムとも結びついていなければならない。サブサイトに至るまで一体化していなければならない。複雑で、一貫性が無く、選択肢が隠れていて、UIが扱いにくければ、ユーザーは必要なものを見つけられない。

Nielsen, Jakob. Usability.gr.jp (2009). (Japanese) Articles>Web Design>Information Design>User Interface

Search Goal Redefinition Through User-System Interaction    

The purpose of this research is to examine search goal redefinition during users' interaction with information retrieval systems.

Hider, Philip M. Journal of Documentation (2007). Articles>Web Design>Search>User Interface

The Inclusion Principle

Affordance allows us to look at something and intuitively understand how to interact with it. For example, when we see a small button next to a door, we know we should push it with a finger. Convention tells us it will make a sound, notifying the homeowner that someone is at the door. This concept transfers to the virtual environment: when we see a 3D-shaped button on a web page, we understand that we are supposed to “push” it with a mouse-click.

Link-Rodrigue, Margit. List Apart, A (2009). Articles>Web Design>User Interface>Usability

Treating User Myopia

Fortunately, you don't see dialogs in web apps much, but this sort of modal dialog lunacy is, sadly, becoming more popular in today's AJAX-y world of web 2.5. Those who can't learn from history are doomed to repeat it, I guess.

Atwood, Jeff. Coding Horror (2009). Articles>Web Design>User Interface>Usability