#20642
Designing Educational Booklets for the Web
We discuss here the results of usability tests on two booklets which were transferred from print to the Web. The booklets provide the public with basic information on various cancers, cancer treatment, and other cancer-related topics. The booklets were written by the National Cancer Institute's Office of Education and Special Initiatives (NCI OESI).
#32604
Building Usable Websites, Part 3
Website and software application usability is a classic intangible, hard to measure and even harder to sell to clients or management. Ironic, as I think it safe to say that at this stage in the game there are few sites that would not benefit from a usability survey and a bit of tweaking. Nevertheless, some companies have taken the cue and great usability case studies are beginning to emerge.
Shreves, Ric. Water and Stone (2008). Articles>Usability>Web Design>Case Studies
#32930
The Taxman Cometh but Merril Lynch Isn't Ready
With April 15th approaching, Lou needed some basic tax information, but Merrill Lynch's labeling system made the easiest answers tough to find.
Rosenfeld, Louis. CIO Magazine (2000). Articles>Web Design>Usability>Case Studies
#33455
Usability scores for 51 websites show some correlation between navigation, content, and feature quality, but no connections to other usability areas.
Nielsen, Jakob. Alertbox (2008). Articles>Web Design>Usability>Case Studies
#34292
Donation Usability: Increasing Online Giving to Non-Profits and Charities
User research finds significant deficiencies in non-profit organizations' website content, which often fails to provide the info people need to make donation decisions.
Nielsen, Jakob. Alertbox (2009). Articles>Web Design>Usability>Case Studies
#34906
寄付のユーザビリティ：非営利団体および慈善団体へのオンライン寄付が増加
ユーザー調査の結果、非営利団体のウェブサイトはコンテンツが著しく不足しており、寄付に踏み切るための判断材料に欠けていることがよくあることがわかった。
Nielsen, Jakob. Usability.gr.jp (2009). (Japanese) Articles>Web Design>Usability>Case Studies
