New Ways to Access Old Skills  

How technical communicators in Canada’s second largest bank promoted their skills, developed an intranet site on a shoestring budget, and established themselves as one of CIBC’s pre-eminent online publishers.

Tunbridge, Marie and Stephanie Copp. STC Proceedings (1998). Articles>TC>Web Design

Website Design: A Technical Communication Perspective

A website must do more than just present information; it must be attractive. It is a marketing tool. However, in the drive to make the website look appealing from a visual design perspective, other factors are often ignored, which leads to a poor user experience.

British Computer Society (2007). Articles>Web Design>TC

Is Communications Up to Job of Running Intranet?

The natural home of the intranet is in communications. However, intranet management requires particular skills that many traditional communications departments don’t have.

McGovern, Gerry. New Thinking (2005). Articles>Web Design>TC>Intranets