A directory of resources inthe field of technical communication.

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A Web Policy is a Policy, Not a Standard

I've noticed recently that people (and organizations) often interchange the policies and standards labels as if there is no difference between them... like those who insist the Web and the Internet are the same. I'm not one for splitting hairs, but in this case, policies are truly not the same as standards and it's important to be clear about the distinction.

Koniezeski, Delia. WelchmanPierpoint (2009). Articles>Web Design>Style Guides>Policies and Procedures


Designing Style Guidelines For Brands And Websites

A website is never done. Everyone has worked on a project that changed so much after it launched that they no longer wanted it in their portfolio. One way to help those who take over your projects is to produce a style guide.

Neville, Kat. Smashing (2010). Articles>Web Design>Style Guides>Marketing


Standards for Online Content Authors

The standards on this page include non-technical standards relevant to all web authors and technical standards relevant to some web authors.

McAlpine, Rachel. Quality Web Content (2005). Articles>Web Design>Style Guides>Writing


Style Guides

Style guides are used to provide a consistent look and feel. They should be defined as part of usability requirements and conformance should be monitored during development.

UsabilityNet. Articles>Web Design>Style Guides


Stylesheet or Stylesite? A Case Study   (PDF)

CNET’s Stylesite for the Technology Department’s Documentation and Training group provides an online resource for writers and trainers. The continuing development of this tool encompasses site development, content creation, and a fluid process of drafting standards. The site observes many of the same rules 'imposed' upon the writers, and offers them a rare opportunity to collaborate with their editor in the production of a manual of style.

Hanoch, Craig. STC Proceedings (1999). Articles>Style Guides>Web Design


Using a WWW Development Design Document to Create a Comprehensive Web Site   (PDF)

Technical Communicators are eminently qualified for Web publishing as it is a natural extension of our writing abilities. However, we must be careful to avoid the pitfalls of Web publishing and contribute to the host of glamorous Web sites that lack content, are difficult to navigate, and do not satisfy the ultimate goals of the organization or institution the site represents. One proven technique for planning and implementing a Web site is the creation of a WWW Development Design Document. By championing the development of this document, communicators return to their knowledge roots of organization and writing.

Faure, MacKenzie, Amey Celoria and Cecilia Kullberg. STC Proceedings (1998). Articles>Web Design>Style Guides

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