#23052
Is the portal a task-oriented platform for applications, e-services and cross-functional business process integration or a tool for enterprise-wide knowledge management? Is it a bottom-up enabler of communication and collaboration or a top-down channel for broadcasting official corporate propaganda? Inevitable consensus answer? It's all of these things and more, and the IT folks better be ready to support this exciting new paradigm!
Morville, Peter. Semantic Studios (2001). Articles>Knowledge Management>Intranets>Web Design
#24771
Tacit Knowledge, Knowledge Management, and Active User Participation in Web Site Navigation 
One of the reasons that people who seek out information on web sites often feel powerless is that when they do not find what they are looking for, their own tacit sense of what they know is not validated. If tacit knowledge is not calculated for in the design of a web site, it puts the people navigating the site in the position of passive observers. The primary reason for this can be found in the rigid organization schemes in place on many sites. Even the most sophisticated manuals that offer methods for designing web site architectures fail to suggest how they can replicate what is known in knowledge management circles as an “enabling environment.”
Applen, J.D. IEEE Transactions on Professional Communication (2002). Articles>User Centered Design>Knowledge Management>Web Design
#32333
Exploring the Emerging Intellectual Structure of Archival Studies Using Text Mining: 2001-2004
Archival science, like other disciplines, is evolving into more specific interdisciplinary subfields. To determine this intellectual structure of archival science, the text mining method was used. The data were 432 articles from 2001 to 2004, and we produced 43 clusters of documents using the within-group average method in SPSS. Then we generated pathfinder networks of 43 clusters and grouped them into seven subject categories: digital libraries and digital archiving technologies, online resources and finding aids, archives and archivists, legal and political issues, electronic records and technical issues, records and information management, and e-mail and information professionals. Finally, these seven subject categories were merged into three sectors: digital library, archives and RIM (Business). This study describes dynamic change in the 2001—4 research themes from traditional single-subject areas to emerging, complex subject areas. These results also show that research areas in archival sciences have much growth potential and will continue to expand.
Lee, Jae Yun. Journal of Information Science (2008). Articles>Knowledge Management>Information Design>Web Design
#33070
Intranets and Knowledge Sharing
This article challenges the vision of the corporate intranet as a publishing tool, or a static repository for web pages or documents. Instead, it looks at a number of ways in which the intranet can become a dynamic and living environment for knowledge-based activities.
Robertson, James. Step Two (2004). Articles>Web Design>Intranets>Knowledge Management
#33074
Intranets Look Vainly to Knowledge Management
I have been watching the knowledge management boom for 15 years. I would love to belive that knowledge management was a valuable field. But to the extent that it's about capturing "knowledge" in documents, it goes against everything I know about successful organisations. Like artificial intelligence, it seems based on a mistaken idea about what knowledge is, and about how knowledge-based economies function.
Shorewalker (2004). Articles>Web Design>Intranets>Knowledge Management
#33095
How can an organization empower its employees, reduce costs and improve data quality? Implementing employee self-service tools is one direction that a number of leading companies are turning to as they look to build win-win propositions with their most important assets: their people.
Di Ferdinando, Bridgette, Eric Lesser and Tomer Amit. IBM (2004). Articles>Web Design>Knowledge Management>Intranets
