Most intranets have some form of policies and procedures, typically focusing on authoring guidelines and standards. The question is: are these the right policies to have? In many cases, intranet teams have established policies that they find difficult to enforce, while missing the opportunity to develop policies that will be much more beneficial for both the intranet team and the site itself. This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.
Robertson, James. Step Two (2006). Articles>Web Design>Intranets>Policies and Procedures