In Defense of Difficult Clients

Challenging clients: avoidable pain or necessary stepping stone to enlightenment? Rob Swan considers the benefits of un-perfect clients.

Swan, Rob. List Apart, A (2006). Articles>Web Design>Consulting

Helping Your Client Maintain Markup Quality

One thing that is particularly frustrating with caring about Web standards and accessibility is what often happens after your work is done and a site is handed over to the client.

Johansson, Roger. 456 Berea Street (2007). Articles>Web Design>Consulting>Standards

Ten Reasons Clients Don't Care About Accessibility

Working as an accessibility consultant in an IT company is a very frustrating job right now. Highly publicized lawsuits and deep-rooted accessibility myths leave us with a lot to explain when the final product does not really help visitors. Our clients simply don’t care about accessibility as much as we’d like them to, and there are several reasons for that.

Heilmann, Christian. Digital Web Magazine (2005). Articles>Consulting>Accessibility>Web Design