http://tc.eserver.org/dir/Articles/Web-Design/Accessibility/Government A listing of the most recently indexed works about Articles and Web Design and Accessibility and Government in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Web-Design/Accessibility/Government http://tc.eserver.org/33309.html http://tc.eserver.org/33309.html As in finance, so on the web: self-regulation has failed. Nearly ten years after specifications first required it, video captioning can barely be said to exist on the web. The big players, while swollen with self-congratulation, are technically incompetent, and nobody else is even trying. So what will it take to support the human and legal rights of hearing impaired web users? It just might take the law, says Joe Clark. http://tc.eserver.org/33232.html http://tc.eserver.org/33232.html With the rapid spread of the Internet across society, government institutions are taking advantage of digital technology to distribute materials to citizens. Is merely having a website enough, or are there certain usability considerations site creators must keep in mind to assure efficient public access to online materials? This project looked at typical people's ability to locate various types of content online, in particular, their ability to find tax forms on the web. Findings suggest that people look for content in a myriad of ways, and there is considerable variance in how long people take to complete this online task. Users are often confused by the ways in which content is presented to them. In this paper, two common sources of confusion in users' online experiences with locating tax forms online are distinguished: (1) URL confusion and (2) page design layout. Ways are also suggested to decrease these two sources of frustration, yielding less exasperating and more productive user experiences. http://tc.eserver.org/22965.html http://tc.eserver.org/22965.html One of the most common, and least enjoyable, experiences of citizens of the United States is that of filing income tax forms. This year, Sachin Pavithran, who is blind, attempted to complete the forms and file them without assistance from sighted friends. Find out whether he was successful or not.