An Accessibility Frontier: Cognitive Disabilities and Learning Difficulties
With this paper... we are primarily concerned with the problems people with cognitive and learning difficulties might have when using the web and offering a few practical suggestions on how these problems might be addressed.
Hudson, Roger, Russ Weakley and Peter Firminger. Usability.com.au (2005). Articles>Web Design>Accessibility>Cognitive Psychology
Accessible Taxes? A Blind Consumer's Experience with the US Tax System
One of the most common, and least enjoyable, experiences of citizens of the United States is that of filing income tax forms. This year, Sachin Pavithran, who is blind, attempted to complete the forms and file them without assistance from sighted friends. Find out whether he was successful or not.
Bohman, Paul, Shane Anderson and Sachin Pavithran. WebAIM (2004). Articles>Web Design>Accessibility>Government
Amex Woes Highlight Common PDF Accessibility Problem
American Express has come under criticism, and potential legal action, for the lack of accessibility of its credit card website. A blind customer of American Express credit cards found that Amex's change in the presentation of its online credit card statements from HTML to PDF format effectively prevented him from accessing his financial information online.
Rourke, Chris. User Vision (2007). Articles>Web Design>Accessibility>Adobe Acrobat
The Applicability of the ADA to the Internet
As the Internet has increased in prominence in all sectors of society, interested individuals have begun to question whether or not the Internet should be included in the regulations set forth by the Americans with Disabilities Act. Right now there is no explicit reference to the Internet in any of the language of the act.
Bohman, Paul. WebAIM (2000). Articles>Web Design>Accessibility>Policies and Procedures
ATAG (Authoring Tool Accessibility Guidelines) Assessment of WordPress
This document assesses WordPress 2.01 against the Authoring Tool Accessibility Guidelines 1.0.
Clark, Joe. JoeClark.org (2006). Articles>Web Design>Accessibility>Content Management
Making the web accessible by disabled people doesn't necessarily make it usable. Does simplicity always make for ideal usability - or are there instances where an innovative website might be difficult to use, but also hold usability dividends for users prepared to meet the technology halfway?
Starr, Sandy. Spiked Online (2002). Articles>Web Design>Accessibility
Communication Challenges in the WC3's Web Content Accessibility Guidelines 
In the first part of this article, we analyze a number of communication challenges and relate them to problems in conveying the November draft of the Web Content Accessibility Guidelines 2.0. Based on our analysis, the second part of our article offers a number of recommendations for improving the comprehensibility of the WCAG 2.0 for its various intended audiences. Although our discussion has the November draft as its focal point, the recommendations are more widely applicable to other complex documents with diverse audiences. In the final part, we propose a new vision for the WCAG.
Brys, Catherine M. and Wim Vanderbauwhede. Technical Communication Online (2006). Articles>Web Design>Accessibility>Standards
Designing a Touch Screen Kiosk for Older Adults: A Case Study
An independent-living senior center recently approached us with a request to 'build a system that could track the fitness activity of their approximately 160 older residents.' The center houses a Fitness Club that offers seven different fitness classes, personal training, physical therapy, a pool, a spa, and access to a multitude of exercise equipment (i.e., stationary bikes, treadmills, and weights). At the time of the request, residents were signing their names and activities on a sheet of paper as they entered the Fitness Club. Occasionally, the sign-in sheets were summarized into monthly reports to show resident attendance by class and the type of equipment they were using.
Chaparro, Barbara S. and Laszlo Stumpfhauser. Usability News (2001). Articles>Web Design>Accessibility>Elderly
Setting legal standards for making websites 'accessible' to all won't help web designers, or users.
Perks, Martyn. Spiked Online (2004). Articles>Web Design>Accessibility>Usability
Draft 2 of Web Content Accessibility Guidelines
It's time to take a look at the working draft of WCAG 2.0. You'll see a fresh approach to a formidable challenge.
McAlpine, Rachel. Quality Web Content (2005). Articles>Web Design>Accessibility>Standards
E-Shop Accessibility: From Theory to Reality
This article will explain how it is possible to apply WCAG 1.0 (and also how to comply with the future WCAG 2.0 and ISO 9241-151) to create an accessible e-shop shopping-cart and backend management system, analyzing the problems and the proposed solutions.
Lemon, Gez. Juicy Studio (2007). Articles>Web Design>Accessibility>E Commerce
To demonstrate an example of some accessibility issues in HTML Forms, the following content intentionally has accessibility errors.
Abou-Zahra, Shadi. W3C (2004). Articles>Web Design>Accessibility>Forms
Evaluating Web Sites for Accessibility
This document outlines approaches for preliminary review Web site accessibility, and for evaluation of conformance to the Web Content Accessibility Guidelines 1.0. While it does not provide checkpoint-by-checkpoint testing techniques it does include general procedures and tips for evaluation during development of Web sites, and for monitoring of established Web sites. Other resources will be developed for in-depth compliance testing. The measures described here are intended to supplement an organization's existing procedures for content management and quality assurance on their Web sites. For information about why making Web sites accessible is important read the Introductions on the WAI Resources page.
The criteria for web-based technology and information are based on access guidelines developed by the Web Accessibility Initiative of the World Wide Web Consortium. Many of these provisions ensure access for people with vision impairments who rely on various assistive products to access computer-based information, such as screen readers, which translate what's on a computer screen into automated audible output, and refreshable Braille displays. Certain conventions, such as verbal tags or identification of graphics and format devices, like frames, are necessary so that these devices can 'read' them for the user in a sensible way. The standards do not prohibit the use of web site graphics or animation. Instead, the standards aim to ensure that such information is also available in an accessible format. Generally, this means use of text labels or descriptors for graphics and certain format elements. (HTML code already provides an 'Alt Text' tag for graphics which can serve as a verbal descriptor for graphics). This section also addresses the usability of multimedia presentations, image maps, style sheets, scripting languages, applets and plug-ins, and electronic forms. The standards apply to Federal web sites but not to private sector web sites (unless a site is provided under contract to a Federal agency, in which case only that web site or portion covered by the contract would have to comply). Accessible sites offer significant advantages that go beyond access. For example, those with 'text-only' options provide a faster downloading alternative and can facilitate transmission of web-based data to cell phones and personal digital assistants.
Usability.gov. Articles>Web Design>Accessibility>Section 508
Fieldsets, Legends and Screen Readers
The grouping and labelling of thematically related controls within a form is an important aspect of providing semantic information so users can understand and complete a form successfully. Differences in quality and implementation of support across user agents can hamper some users' ability to benefit from this information. This must not be taken as disincentive to developers, as the benefits of using these elements outweighs the negatives. But it is clear that some assistive technology vendors need to improve implementation of HTML features that enhance accessibility, so their users can gain the most benefit.
Lemon, Gez. Paciello Group, The (2007). Articles>Web Design>Accessibility>Semantic
Formal Objection to WCAG Claiming to Address Cognitive Limitations
Lisa Seeman intends to make a formal objection about WCAG 2.0's claim that they address all requirements for learning difficulties and cognitive limitations, as they do not have the success criteria to back up their claim. Moreover, there are known techniques that WCAG have not included, and people who do intend to cater for people with learning difficulties and cognitive limitations would benefit from knowing of these techniques.
Seeman, Lisa. Juicy Studio (2006). Articles>Web Design>Accessibility>Cognitive Psychology
Interview with DMXzone's Bruce Lawson
Find out why self-confessed non-techie Bruce Lawson has been winning friends and influencing people with his support for web standards and web accessibility.
Lawson, Bruce. Accessify (2003). Articles>Web Design>Accessibility>Standards
Introduction to Web Accessibility
Most people today can hardly conceive of life without the Internet. It provides access to information, news, email, shopping, and entertainment. The Internet, with its ability to serve out information at any hour of the day or night about practically any topic conceivable, has become a way of life for an impatient, information-hungry generation. Some have argued that no other single invention has been more revolutionary since that of Gutenberg's original printing press in the mid 1400s. Now, at the click of a mouse, the world can be 'at your fingertips'--that is, if you can use a mouse . . . and if you can see the screen . . . and if you can hear the audio—in other words, if you don't have a disability of any kind. But I'm getting ahead of myself. Before focusing on the challenges that people with disabilities face when trying to access Web content, it makes more sense to discuss the ways in which the Internet offers incredible opportunities to people with disabilities that were never before possible. The Web's potential for people with disabilities is truly remarkable.
WebAIM (2005). Articles>Web Design>Accessibility
Joe Clark's Answers -- in Valid XHTML
An extremely interesting but rather long read -- answers each question thoroughly and, there is plenty of discourse following the piece itself.
Clark, Joe. Slashdot (2002). Articles>Web Design>Accessibility>XHTML
A Journey Through Accessibility
Identifies web accessibility problems throughout the web generations, and summarises where we are now, and what we can expect for the future.
Scano, Roberto. Juicy Studio (2006). Articles>Web Design>Accessibility>Usability
If you are serious about getting your web site accessible, you need to get the right tools for the job. Can Lift for Dreamweaver deliver the goods?
Accessify (2003). Articles>Reviews>Accessibility>Web Design
Middle-Aged Users' Declining Web Performance
Between the ages of 25 and 60, people's ability to use websites declines by 0.8% per year — mostly because they spend more time per page, but also because of navigation difficulties.
Nielsen, Jakob. Alertbox (2008). Articles>Web Design>Accessibility>Elderly
National Policies for Government Web Writers
Every country has its own requirements for public sector web sites. Legislation and policies vary greatly, and express an attitude. I base my Quality Web Content workshops for government web content writers on the policy of the country concerned. Some countries consider that an accessible site requires accessible writing. Others don't.
McAlpine, Rachel. Quality Web Content (2004). Articles>Web Design>Accessibility>Writing
New Heuristics for Understanding Older Adults as Web Users

This article reports on a study performed for AARP on the needs of older Web users. It defines a model of older users that includes four dimensions (age, ability, aptitude, and attitude). It defines 20 heuristics, as well as personas and tasks for reviewing Web sites, and a methodology for doing persona-based, task-based heuristic review that would allow us to evaluate many sites in a relatively short time in a highly realistic way. Finally, it reports the results of an analysis of 50 Web sites for general audiences that include older adults, using that methodology.
Chisnell, Dana E., Janice C. 'Ginny' Redish and Amy Lee. Technical Communication Online (2006). Articles>Web Design>Accessibility>Elderly
Safe Web Colours For Colour-Deficient Vision
Colour is increasingly used these days to help convey information. When one in twelve men have some measurable degree of colour vision deficiency, the use of certain colours in certain ways can cause difficulty when navigating web pages or software, and even total illegibility in some cases. The key issue is to know when you are using colours which some people will not be able to differentiate - because that (for them) removes the benefit of using colour for visual cues. Colour scientists have long known which colours are confused by colour blind people, but this tends to be expressed in a way difficult for designers to utilise.
BT Group (2004). Articles>Web Design>Accessibility>Color
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