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1.
#25088

An Accessibility Frontier: Cognitive Disabilities and Learning Difficulties

With this paper... we are primarily concerned with the problems people with cognitive and learning difficulties might have when using the web and offering a few practical suggestions on how these problems might be addressed.

Hudson, Roger, Russ Weakley and Peter Firminger. Usability.com.au (2005). Articles>Web Design>Accessibility>Cognitive Psychology

2.
#22965

Accessible Taxes? A Blind Consumer's Experience with the US Tax System

One of the most common, and least enjoyable, experiences of citizens of the United States is that of filing income tax forms. This year, Sachin Pavithran, who is blind, attempted to complete the forms and file them without assistance from sighted friends. Find out whether he was successful or not.

Bohman, Paul, Shane Anderson and Sachin Pavithran. WebAIM (2004). Articles>Web Design>Accessibility>Government

3.
#31624

Amex Woes Highlight Common PDF Accessibility Problem

American Express has come under criticism, and potential legal action, for the lack of accessibility of its credit card website. A blind customer of American Express credit cards found that Amex's change in the presentation of its online credit card statements from HTML to PDF format effectively prevented him from accessing his financial information online.

Rourke, Chris. User Vision (2007). Articles>Web Design>Accessibility>Adobe Acrobat

4.
#22975

The Applicability of the ADA to the Internet

As the Internet has increased in prominence in all sectors of society, interested individuals have begun to question whether or not the Internet should be included in the regulations set forth by the Americans with Disabilities Act. Right now there is no explicit reference to the Internet in any of the language of the act.

Bohman, Paul. WebAIM (2000). Articles>Web Design>Accessibility>Policies and Procedures

5.
#30604

ATAG (Authoring Tool Accessibility Guidelines) Assessment of WordPress

This document assesses WordPress 2.01 against the Authoring Tool Accessibility Guidelines 1.0.

Clark, Joe. JoeClark.org (2006). Articles>Web Design>Accessibility>Content Management

6.
#27486

Blind to Users' Needs

Making the web accessible by disabled people doesn't necessarily make it usable. Does simplicity always make for ideal usability - or are there instances where an innovative website might be difficult to use, but also hold usability dividends for users prepared to meet the technology halfway?

Starr, Sandy. Spiked Online (2002). Articles>Web Design>Accessibility

7.
#26849

Communication Challenges in the WC3's Web Content Accessibility Guidelines   (members only)

In the first part of this article, we analyze a number of communication challenges and relate them to problems in conveying the November draft of the Web Content Accessibility Guidelines 2.0. Based on our analysis, the second part of our article offers a number of recommendations for improving the comprehensibility of the WCAG 2.0 for its various intended audiences. Although our discussion has the November draft as its focal point, the recommendations are more widely applicable to other complex documents with diverse audiences. In the final part, we propose a new vision for the WCAG.

Brys, Catherine M. and Wim Vanderbauwhede. Technical Communication Online (2006). Articles>Web Design>Accessibility>Standards

8.
#13329

Designing a Touch Screen Kiosk for Older Adults: A Case Study

An independent-living senior center recently approached us with a request to 'build a system that could track the fitness activity of their approximately 160 older residents.' The center houses a Fitness Club that offers seven different fitness classes, personal training, physical therapy, a pool, a spa, and access to a multitude of exercise equipment (i.e., stationary bikes, treadmills, and weights). At the time of the request, residents were signing their names and activities on a sheet of paper as they entered the Fitness Club. Occasionally, the sign-in sheets were summarized into monthly reports to show resident attendance by class and the type of equipment they were using.

Chaparro, Barbara S. and Laszlo Stumpfhauser. Usability News (2001). Articles>Web Design>Accessibility>Elderly

9.
#27485

Disabling Innovation

Setting legal standards for making websites 'accessible' to all won't help web designers, or users.

Perks, Martyn. Spiked Online (2004). Articles>Web Design>Accessibility>Usability

10.
#26131

Draft 2 of Web Content Accessibility Guidelines

It's time to take a look at the working draft of WCAG 2.0. You'll see a fresh approach to a formidable challenge.

McAlpine, Rachel. Quality Web Content (2005). Articles>Web Design>Accessibility>Standards

11.
#30473

E-Shop Accessibility: From Theory to Reality

This article will explain how it is possible to apply WCAG 1.0 (and also how to comply with the future WCAG 2.0 and ISO 9241-151) to create an accessible e-shop shopping-cart and backend management system, analyzing the problems and the proposed solutions.

Lemon, Gez. Juicy Studio (2007). Articles>Web Design>Accessibility>E Commerce

12.
#27482

Evaluating Forms

To demonstrate an example of some accessibility issues in HTML Forms, the following content intentionally has accessibility errors.

Abou-Zahra, Shadi. W3C (2004). Articles>Web Design>Accessibility>Forms

13.
#20049

Evaluating Web Sites for Accessibility

This document outlines approaches for preliminary review Web site accessibility, and for evaluation of conformance to the Web Content Accessibility Guidelines 1.0. While it does not provide checkpoint-by-checkpoint testing techniques it does include general procedures and tips for evaluation during development of Web sites, and for monitoring of established Web sites. Other resources will be developed for in-depth compliance testing. The measures described here are intended to supplement an organization's existing procedures for content management and quality assurance on their Web sites. For information about why making Web sites accessible is important read the Introductions on the WAI Resources page.

W3C. Articles>Accessibility>Usability>Web Design

14.
#20655

Federal Accessibility Standards for Web-based Intranet and Internet Information and Applications (Section 508)  (link broken)

The criteria for web-based technology and information are based on access guidelines developed by the Web Accessibility Initiative of the World Wide Web Consortium. Many of these provisions ensure access for people with vision impairments who rely on various assistive products to access computer-based information, such as screen readers, which translate what's on a computer screen into automated audible output, and refreshable Braille displays. Certain conventions, such as verbal tags or identification of graphics and format devices, like frames, are necessary so that these devices can 'read' them for the user in a sensible way. The standards do not prohibit the use of web site graphics or animation. Instead, the standards aim to ensure that such information is also available in an accessible format. Generally, this means use of text labels or descriptors for graphics and certain format elements. (HTML code already provides an 'Alt Text' tag for graphics which can serve as a verbal descriptor for graphics). This section also addresses the usability of multimedia presentations, image maps, style sheets, scripting languages, applets and plug-ins, and electronic forms. The standards apply to Federal web sites but not to private sector web sites (unless a site is provided under contract to a Federal agency, in which case only that web site or portion covered by the contract would have to comply). Accessible sites offer significant advantages that go beyond access. For example, those with 'text-only' options provide a faster downloading alternative and can facilitate transmission of web-based data to cell phones and personal digital assistants.

Usability.gov. Articles>Web Design>Accessibility>Section 508

15.
#30475

Fieldsets, Legends and Screen Readers

The grouping and labelling of thematically related controls within a form is an important aspect of providing semantic information so users can understand and complete a form successfully. Differences in quality and implementation of support across user agents can hamper some users' ability to benefit from this information. This must not be taken as disincentive to developers, as the benefits of using these elements outweighs the negatives. But it is clear that some assistive technology vendors need to improve implementation of HTML features that enhance accessibility, so their users can gain the most benefit.

Lemon, Gez. Paciello Group, The (2007). Articles>Web Design>Accessibility>Semantic

16.
#27669

Formal Objection to WCAG Claiming to Address Cognitive Limitations

Lisa Seeman intends to make a formal objection about WCAG 2.0's claim that they address all requirements for learning difficulties and cognitive limitations, as they do not have the success criteria to back up their claim. Moreover, there are known techniques that WCAG have not included, and people who do intend to cater for people with learning difficulties and cognitive limitations would benefit from knowing of these techniques.

Seeman, Lisa. Juicy Studio (2006). Articles>Web Design>Accessibility>Cognitive Psychology

17.
#22938

Interview with DMXzone's Bruce Lawson

Find out why self-confessed non-techie Bruce Lawson has been winning friends and influencing people with his support for web standards and web accessibility.

Lawson, Bruce. Accessify (2003). Articles>Web Design>Accessibility>Standards

18.
#20654

Introduction to Web Accessibility

Most people today can hardly conceive of life without the Internet. It provides access to information, news, email, shopping, and entertainment. The Internet, with its ability to serve out information at any hour of the day or night about practically any topic conceivable, has become a way of life for an impatient, information-hungry generation. Some have argued that no other single invention has been more revolutionary since that of Gutenberg's original printing press in the mid 1400s. Now, at the click of a mouse, the world can be 'at your fingertips'--that is, if you can use a mouse . . . and if you can see the screen . . . and if you can hear the audio—in other words, if you don't have a disability of any kind. But I'm getting ahead of myself. Before focusing on the challenges that people with disabilities face when trying to access Web content, it makes more sense to discuss the ways in which the Internet offers incredible opportunities to people with disabilities that were never before possible. The Web's potential for people with disabilities is truly remarkable.

WebAIM (2005). Articles>Web Design>Accessibility

19.
#23173

Joe Clark's Answers -- in Valid XHTML

An extremely interesting but rather long read -- answers each question thoroughly and, there is plenty of discourse following the piece itself.

Clark, Joe. Slashdot (2002). Articles>Web Design>Accessibility>XHTML

20.
#27415

A Journey Through Accessibility

Identifies web accessibility problems throughout the web generations, and summarises where we are now, and what we can expect for the future.

Scano, Roberto. Juicy Studio (2006). Articles>Web Design>Accessibility>Usability

21.
#22943

Review: Lift NNg Edition

If you are serious about getting your web site accessible, you need to get the right tools for the job. Can Lift for Dreamweaver deliver the goods?

Accessify (2003). Articles>Reviews>Accessibility>Web Design

22.
#31913

Middle-Aged Users' Declining Web Performance

Between the ages of 25 and 60, people's ability to use websites declines by 0.8% per year — mostly because they spend more time per page, but also because of navigation difficulties.

Nielsen, Jakob. Alertbox (2008). Articles>Web Design>Accessibility>Elderly

23.
#26144

National Policies for Government Web Writers

Every country has its own requirements for public sector web sites. Legislation and policies vary greatly, and express an attitude. I base my Quality Web Content workshops for government web content writers on the policy of the country concerned. Some countries consider that an accessible site requires accessible writing. Others don't.

McAlpine, Rachel. Quality Web Content (2004). Articles>Web Design>Accessibility>Writing

24.
#26850

New Heuristics for Understanding Older Adults as Web Users   (peer-reviewed)   (members only)

This article reports on a study performed for AARP on the needs of older Web users. It defines a model of older users that includes four dimensions (age, ability, aptitude, and attitude). It defines 20 heuristics, as well as personas and tasks for reviewing Web sites, and a methodology for doing persona-based, task-based heuristic review that would allow us to evaluate many sites in a relatively short time in a highly realistic way. Finally, it reports the results of an analysis of 50 Web sites for general audiences that include older adults, using that methodology.

Chisnell, Dana E., Janice C. 'Ginny' Redish and Amy Lee. Technical Communication Online (2006). Articles>Web Design>Accessibility>Elderly

25.
#22953

Safe Web Colours For Colour-Deficient Vision

Colour is increasingly used these days to help convey information. When one in twelve men have some measurable degree of colour vision deficiency, the use of certain colours in certain ways can cause difficulty when navigating web pages or software, and even total illegibility in some cases. The key issue is to know when you are using colours which some people will not be able to differentiate - because that (for them) removes the benefit of using colour for visual cues. Colour scientists have long known which colours are confused by colour blind people, but this tends to be expressed in a way difficult for designers to utilise.

BT Group (2004). Articles>Web Design>Accessibility>Color

 
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