I’d personally love a computer experience which emphasized ‘flow’ and gradual, constant change. No longer would every little change pull your attention away from an important task. Instead, those Mail notifications, system messages and the like could gently change without you noticing, until you decided you wanted to actually look.
A look at how branding differs between traditional applications, like printed corporate collateral, and emerging new media applications, such as software user interfaces, with a focus on behavior and color.
When forms give users the option to continue in two or more alternative directions, such as registering as a new customer or signing in as a returning one, unfortunate users will take the wrong turn if it isn't unmistakably obvious which way they should go. In this article, we'll take a look at a few intersection flows that have caused users problems.
A usability assessment entailing a paper prototype was conducted to examine menu selection theories on a small screen device by determining the effectiveness, efficiency, and user satisfaction of a popular cellular phone's menu system. Outcomes of this study suggest that users prefer a less extensive menu structure on a small screen device. The investigation also covered factors of category classification and item labeling influencing user performance in menu selection. Research findings suggest that proper modifications in these areas could significantly enhance the system's usability and demonstrate the validity of paper-prototyping which is capable of detecting significant differences in usability measures among various model designs.
How ironic that we think we can get more exact results from our computers by emulating human interaction, but when we want exact results from human interaction, we unintentionally emulate computers. Engineering, air traffic control, legal contracts--in all endeavors where precise communication is critical--our success has depended on washing out human emotion and natural language in favor of formal procedures and protocols, complete with a detailed domain-specific language.
Why would people be nine times more willing to go to a website than an online help system? Since this may have been explained in the webinar but all I have regarding it is Sarah’s tweet, my initial guess is that people tend to think a help system is static and easily outdated (they don’t know about the Agile technical writer?), while a website is fresh and frequently updated. Whether those things are actually true isn’t as important as the fact that the audience perceives them as being true. This led me to thinking that all is not lost for help authoring tools, though. I’m sure with some effort, I could make an online help system look like a website.
Here are some 'truths' we've all heard: 'Documentation is just a band-aid for poor design.' 'Real users don't read manuals.' 'Super users never read anything.' 'Help doesn't.' But are they really true? I've seen some signs of life in the use of documentation for digital products recently.
Does a truly intuitive user interface exist? The author of this blog post doesn't think so. To create one, designers and developers really need to put the wrecking ball to the UI as it is now.
One very important concept in any area of design, including interface design, is that of space. What is space? Well, obviously we aren’t talking about needing any kind of extended astronomical knowledge; space is the area with which we choose to do things. Today we will talk about this area in many different ways.
This may sound a little harsh, but you'll see, when you do usability tests, that there are quite a few users who simply do not read words that you put on the screen. If you pop up an error box of any sort, they simply will not read it.