Framework of Product Experience

In this paper, we introduce a general framework for product experience that applies to all affective responses that can be experienced in human-product interaction. Three distinct components or levels of product experiences are discussed: aesthetic experience, experience of meaning, and emotional experience. All three components are distinguished in having their own lawful underlying process.

Desmet, Pieter and Paul Hekkert. International Journal of Design (2007). Articles>User Interface>Human Computer Interaction>User Experience