Envisioning the Future of User Experience

Perspectives on the role UX professionals will play in the future and a few forward-looking predictions about the field of user experience.

Sherman, Paul J. UXmatters (2007). Articles>User Experience>Planning

Everything in Moderation: Using Content Units to Manage UX

I’ve found that separating client requests into content units removes uncertainty and offers clearer direction, while helping your client recognize each individual request as a deliverable, requiring assignments and responsibilities. To do this, I follow a four-step process that helps delineate what content units each section of a Web site must cover—as opposed to content that acts as filler, or filler units.

LaFerriere, Keith. UXmatters (2008). Articles>Project Management>Planning>User Experience

UX Design-Planning Not One-Man Show

Suppliers sell. Customers buy. Various people discuss UX, but don’t really identify what it is. Agencies search for ways to offer this line of work to clients and seek best practises to develop UX. Holger Maassen posits his ideas about the process of planning and designing for User Experience Design-Planning (UXD-P) as Expectation Design.

Maassen, Holger. Boxes and Arrows (2008). Articles>User Experience>Planning

Web Anatomy: Introducing Interaction Design Frameworks

If we simply look at what's already working well, and why, we can give ourselves two things we desperately need: a starting point for the design, and insight into to how to create better-stronger-faster interactions that are just as easy to use as the old classics.

Hoekman, Robert, Jr. User Interface Engineering (2009). Articles>User Experience>Interaction Design>Planning