A directory of resources inthe field of technical communication.Articles>User Experience>Collaboration
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1.
#28664

Connecting Cultures, Changing Organizations: The User Experience Practitioner As Change Agent

Every time we reach across discipline boundaries to keep a product team focused on users, drive changes to products or services based on user data we've collected, or design interactions with a clear focus on the target user, we are functioning as agents of change within our organizations.

Sherman, Paul J. UXmatters (2007). Articles>User Experience>Collaboration

2.
#19464

Creating the Out-of-the-Box Experience: A Case Study   (PDF)

While producing a new deliverable to improve the out-of-the-box experience for a major software product, the team of writers, graphic designers, human factors engineers, and marketers responsible for the deliverable faced many challenges and overcame many obstacles. Anyone involved in the production of such a deliverable will learn from a discussion of the problems we faced and the approaches we took to solving them. This discussion will be particularly relevant for anyone creating such a deliverable for the first time.

Hogan, Tim. STC Proceedings (2001). Articles>TC>User Experience>Collaboration

3.
#26571

The Public Library as a Meeting-Place in a Multicultural and Digital Context: The Necessity of Low-Intensive Meeting-Places   (peer-reviewed)

The purpose of the paper is to develop an improved conceptual framework for researching and discussing the public library's role as a meeting-place in a multicultural and digital society.

Audunson, Ragnar. Journal of Documentation (2005). Articles>Collaboration>User Experience

4.
#28902

Sharing Ownership of UX

By working closely together in harmony, product management, UX, and engineering can achieve synergy, making the product user experience greater than the sum of their individual efforts.

Gabriel-Petit, Pabini. UXmatters (2007). Articles>User Experience>Collaboration

5.
#27020

UX Community

To all of the bloggers who have written about UXmatters and people who have sent email messages and comments, thank you for warmly welcoming UXmatters to the UX community. We've been gratified by the high level of interest in and enthusiastic response to this Web magazine. There seems to have been some pent up demand for a publication that covers the breadth of user experience for digital products!

Gabriel-Petit, Pabini. UXmatters (2005). Articles>User Experience>Collaboration

 

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