Listening to the Learners: A Case Study in Health Information Website Design 
An important mantra of user-centered design is to 'know thy user.' Accomplishing this requires one to decide what should be known about the user and how to gather the information. In this paper, we focus on the specific instance where the user is a learner. Specifically, we describe our efforts to listen to the learners of an information website, the Arthritis Source, and to act on this information.
Turns, Jennifer and Tracey S. Wagner. STC Proceedings (2002). Articles>User Centered Design>Scientific Communication>Usability
Overview of the IMSA Project, A Patient-Oriented Information System

This paper proposes an overview of the IMSA application, a patient-oriented medical information system. IMSA stands for Interactive Multimedia System for Auto-medication and aims to provide a health-care Internet tool for the end-user. This system proposes an environment that integrates on-line health information, medical and pharmaceutical databases and a knowledge-based system for medical diagnosis. The implementation process focuses on cognitive science, knowledge representation and human-computer interaction.
Curé, Oliver. Data Science Journal (2002). Articles>Scientific Communication>User Centered Design
Analysis of the Behaviour of the Users of a Package of Electronic Journals in the Field of Chemistry

The purpose of this research is to analyse the behaviour of the users of a package of electronic journals using the data of consumption per IP address. The paper analyses the data of consumption at the University of Barcelona of 31 electronic journals of the American Chemical Society (ACS) in 2003. Data of sessions, articles downloaded and abstracts viewed were analysed.
Borrego, Angel and Cristabal Urbano. Journal of Documentation (2007). Articles>Scientific Communication>User Centered Design
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