Effective Control of Unanticipated On-Site Events: A Pragmatic, Human-Oriented Problem Solving Approach

Unanticipated events on building sites are inevitable. The frequency of unanticipated events is usually high due to the inherent complexity and dynamics of construction projects.

Magdic, Ales, Danijel Rebolj and Natasa Suman. ITcon (2005). Articles>Knowledge Management>User Centered Design

Knowledge Management in the Workplace: the Librarian as Knowledge Broker

The role of knowledge brokers as the gatekeepers of information is vital for successful knowledge management. In this context, the role of librarians who act as knowledge brokers in creating a market for both buyers and sellers often goes unnoticed. Librarians with their access to information and people, bridge the gap between knowledge seekers and knowledge.

Thaneerkulam, Chitra. STC NJIT Student Chapter (2005). Articles>Knowledge Management>User Centered Design>Workplace

Tacit Knowledge, Knowledge Management, and Active User Participation in Web Site Navigation      

One of the reasons that people who seek out information on web sites often feel powerless is that when they do not find what they are looking for, their own tacit sense of what they know is not validated. If tacit knowledge is not calculated for in the design of a web site, it puts the people navigating the site in the position of passive observers. The primary reason for this can be found in the rigid organization schemes in place on many sites. Even the most sophisticated manuals that offer methods for designing web site architectures fail to suggest how they can replicate what is known in knowledge management circles as an “enabling environment.”

Applen, J.D. IEEE Transactions on Professional Communication (2002). Articles>User Centered Design>Knowledge Management>Web Design

Information Behaviour Meets Social Capital: A Conceptual Model    

Much research has been done on the favourable influence of social environment and social networks on knowledge production. The aim of this article is to design a theoretical framework where both information behaviour (IB) research and social capital (SC) research are integrated. Integrating these areas is seen as an advantage when focusing on the social construction of knowledge, and a model is proposed to illuminate sources and consequences of social capital and knowledge sharing. This framework will function as a basis on which to build when the authors proceed with a number of empirical studies involving the university context, social networks of the unemployed, and virtual networks of young people.

Widén-Wulff, Gunilla, Stefan Ek, Mariam Ginman, Reija Perttilä, Pia Södergård and Anna-Karin Tötterman. Journal of Information Science (2008). Articles>Knowledge Management>User Centered Design>Social Networking